Lucent Technologies MERLIN LEGEND Reporter Installation And Use Manual page 133

Sample Reports
Date: Thursday, September 28, 1995
Time: 9:53:49 AM
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DATE RANGE: Wednesday, September 27, 1995
SELECTION CRITERIA :
FACILITIES : ALL
FACILITY
---------------
CO inbound
CO outbound
Date: Thursday, September 28, 1995
Time: 9:53:49 AM
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End of Facility Grade of Service Report
B-12
Issue 1 January 1997
Facility Grade of Service Report
Company Name
to Sunday, October 01, 1995
NUMBER
OF AVERAGE AVERAGE
Lines BUSY HOUR CALLS
-------- ------------- -------
2 11:00 - 11:59 4
3 15:00 - 15:59 3
Facility Grade of Service Report
Company Name
----- DURATION ----- --------- GOS ----------
AVERAGE PER CALL ACTUAL TARGET
HHHH:MM:SS HH:MM:SS % %
---------- -------- ------ ------
0:55:00 0:13:45 25.2 2.0
1:10:00 0:23:20 10.4 2.0
Page: 1
Line
REQUIRED
--------
5
5
Page: 2