Observing Remotely Or By Fac - Avaya DEFINITY Guide Manual
Enterprise communications server - guide to acd call centers
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Also See for DEFINITY Guide:
- Installation and upgrades (494 pages) ,
- Manual (334 pages) ,
- Installation and test (116 pages)
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Observing remotely or by FAC
I
I
1.wait-time 0 seconds hearing ringing
2.collect 5 digits announcement 2300
3.goto step 5 if digits = 12345
4.disconnect after announcement 2000
5.collect 1 digits announcement 2310
6.route-to number 113001 with cov n if digit = 1
7.route-to number 113002 with cov n if digit = 2
8.goto step 5 if unconditionally
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