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Determining User Information Needs - Avaya DEFINITY Guide Manual

Enterprise communications server - guide to acd call centers
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Determining User Information Needs

Considerations
Send codeset 6/7 LAI
I
I
UUI IE Treatment
Information
Send codeset 6/7 LAI
Send Codeset 6/7 LAI IE
VDN Name
Other LAI
UUI IE Treatment

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