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Avaya DEFINITY Guide Manual page 253

Enterprise communications server - guide to acd call centers

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Table of Contents

SIT Ineffective Other:

SIT Intercept:

SIT No Circuit:

SIT Vacant Code:

AMD Treatment:

Pause Duration (seconds): 0.5

Talk Duration (seconds): 2.0

Screen 2-12. SIT Treatment For Call Classification Form

SIT TREATMENT FOR CALL CLASSIFICATION

SIT Reorder:

SIT Unknown:

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