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3.
Open the AltiSupervisor folder, and run the Setup program in that
folder, following the step-by-step installation instructions as they
appear on the screen.
4.
Alternatively, if your system administrator has loaded AltiSupervisor
on a shared network server, you can copy the files in the
AltiSupervisor folder to your desktop PC, and run the AltiSupervisor
Setup program.
Uninstalling AltiSupervisor
1.
From the Windows Start menu, select Control Panel > Add/Remove
Programs to uninstall AltiSupervisor.
2.
Click Remove, and respond to any additional prompts.
Automatic Upgrade
Each time you start up AltiSupervisor, a comparison is made with the
version of AltiWare ACC/ACM that is running on the server. If updates
were made on the server, and your version of AltiSupervisor is out of date,
you are prompted for upgrade permission. If you automatically upgrade,
the AltiSupervisor startup is terminated and a software upgrade session is
started. Restart AltiSupervisor to run the newer version.
Note: For remote AltiSupervisor users outside the firewall, TCP port
10050 is required to be open to allow auto upgrade. Also,
automatic upgrade over the Internet requires the sending of 15 MB
files over the WAN, which may take some time, to perform the
automatic update.
Downgrade Procedure
1.
Go to Control Panel > Add/Remove Programs and remove the
AltiSupervisor 5.1 program and ALL OTHER 5.1 client applications
(including AltiAgent, AltiView, AltiConsole and CDR Search 5.1).
2.
Reboot your system.
3.
Go to "<local drive>:Program Files\AltiGen\Shared Files\" and
remove AlpInterface.dll.
4 AltiSupervisor Manual
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