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.
If the AltiSupervisor interface is not displayed on your Windows desktop,
but this icon appears in the Windows tray, double-click it to open the
AltiSupervisor main window, or right-click it to pop up a menu, and then
select the AltiSupervisor window you want to open.
Resizing the Display
You can resize the AltiSupervisor window by using the standard Windows
method: place the cursor at a window edge or corner, then drag the window
to the size you want.
The field size for any field can be increased or decreased by pointing the
cursor to either side of the field's main column. The cursor changes to a
movable double bar (||) that can be moved to resize the column.
Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message
AltiWare connection limit
has been exceeded.
Cannot connect to AltiLink.
Please check server name
or network connection.
Please register AlpInter-
face.dll (regsver32
AlpInterface.dll).
10 AltiSupervisor Manual
Description
No AltiSupervisor was
found OR more than
allowed number of AltiSu-
pervisor users have
attempted to log on.
You are not connected to
AltiWare.
AltiSupervisor uses this dll
to communicate with Alti-
Ware. It should be regis-
tered in the user's system.
Solution
Administrator must maintain the
number of AltiSupervisor license
keys or add additional session
licensing.
Check the server field (IP address
or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of Alti-
Ware (if using the DNS name in
the server field).
Re-register this file. Type in DOS
command window, regsver32
AlpInterface.dll
Change directory to AltiSupervisor
directory, type regsver32
AlpInterface.dll
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