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Using AltiView
Once you log in to AltiView, the main window appears. This window
provides tools to manage and monitor calls, and to facilitate management
of your personal contacts.
Status panel
Click to display calls in this table
Click to display voice mail
Call controls
The window displays the following:
The Status panel
Displays the status of the currently active call, the current time, an Activity
drop-down list and a DND (do not disturb) button.
Call statuses include the following:
• AA—the call is being transferred to an auto attendant
• Busy—callee is busy or not available
• Call Pending—the call is placed into a workgroup queue
C
H A P T E R
Configure your AltiView
Your activity
state
AltiView Manual
4
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