Table of Contents
Advertisement
3.
Open the AltiView folder, and run the Setup program in that folder,
following the step-by-step installation instructions as they appear on
the screen.
Alternatively, if your system administrator has loaded AltiView on a
shared network server, you can copy the files in the AltiView folder to your
desktop PC, and run the AltiView Setup program.
Uninstalling AltiView
1.
From the Windows Start menu, select Control Panel > Add/Remove
Programs > AltiView to uninstall AltiView.
2.
Click Remove, and respond to any additional prompts.
Automatic Upgrade
Each time you start up AltiView, a comparison is made with the version of
AltiWare ACC/ACM that is running on the server. If updates were made
on the server, and your version of AltiView is out-of-date, you are
prompted for upgrade permission. If you automatically upgrade, the
AltiView startup is terminated and a software upgrade session is started.
Restart AltiView to run the newer version.
Note: For remote AltiView users outside the firewall, TCP port 10050 is
required to be open to allow automatic upgrade. Automatic
upgrade over the Internet requires the sending of 15 MB files over
the WAN, which may take some time, to perform the automatic
update.
Downgrade Procedure
1.
Go to Control Panel > Add/Remove Programs and remove the
AltiView 5.1 program and ALL OTHER 5.1 client applications
(including AltiAgent, AltiSupervisor, AltiConsole and CDR Search
5.1).
2.
Reboot your system.
3.
Go to "<local drive>:Program Files\AltiGen\Shared Files\" and
remove AlpInterface.dll.
4 AltiView Manual
Advertisement
Table of Contents
