Using Account Codes - Altigen AltiView Manual

To record a call:
1. While connected to a call, right-click the call.
2. Select Start Recording. The recording will be indicated by a small,
red cassette tape icon in the top right AltiView window. If your system
administrator has set the Insert Recording Tone option for your
extension, both parties will hear a beep when the recording begins.
3. To pause recording, right-click the call and select Pause Recording.
4. To end recording, right-click the call and select Stop Recording.
To listen to the recording
If the system is set to save the recording as your voice mail, you can hear
the recording through the AltiGen Voice Mail System.
If the recording is being saved to a centralized location, contact the system
administrator for the location.
Note: Do not enter an account code while recording; doing so will
disconnect the call.

Using Account Codes

If your system is set up to use account codes, you can associate calls with
specific codes for billing or tracking purposes.
Required account codes—If your extension has been configured to
require account codes, the system will prompt you to select an account code
from a pop-up window for all outbound calls.
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