Troubleshooting A Process Restart - Cisco CRS-1 - Carrier Routing System Router Troubleshooting Manual

Chapter 8 Process Monitoring and Troubleshooting
The following example shows the details about the blocked processes from the show processes
command with the blocked keyword:
RP/0/RP0/CPU0:router# show processes blocked
Jid
65546
51
51
74
74
74
74
50
361
259
261
65717
370
65759
65774
The following example shows the CPU usage for each process from the show processes command with
the cpu keyword:
RP/0/RP0/CPU0:router# show processes cpu | exclude
PID
1
32790
36892
114740
118855
118857
118862
155799
155802
233707

Troubleshooting a Process Restart

A process restart does not typically cause a major problem for the network, nor does it typically cause a
loss of traffic. However, it can be helpful to troubleshoot the event, to find out why the process crashed,
and whether you need to consider taking any action to locate or correct a problem.
To troubleshoot a process restart, contact Cisco Technical Support. For Cisco Technical Support contact
information, see the
in the Preface.
Collect the following information before contacting Cisco Technical Support.
•
•
•
•
•
OL-21483-02
Pid Tid
8202 1
36889 2
36889 3
36892 5
36892 6
36892 7
36892 8
36898 2
118859 1
139360 2
155823 2
51572917 1
233689 1
51589343 1
51589358 1 show_processes Reply
1Min 5Min 15Min Process
3% 1% 1% kernel
4% 4% 3% eth_server
1% 0% 0% qnet
9% 8% 8% sysdb_svr_shared
1% 0% 0% netio
11% 10% 10% gsp
7% 6% 6% sysdb_mc
1% 1% 1% ipv4_rib
2% 2% 2% ipv4_arm
1% 1% 1% bgp
"Obtaining Documentation and Submitting a Service Request" section on page viii
show context all location all command output
show version command output
show dll command output
show log command output
Collect core dumps. See the
to collect core dumps.
Name State Blocked-on
ksh Reply
attachd Reply 32790
attachd Reply 12301
qnet Reply 32790
qnet Reply 32790
qnet Reply 32790
qnet Reply 32790
attach_server Reply 12301
tftp_server Reply 12301
locald Reply 233685
lpts_fm Reply 139336
exec Reply
udp_snmpd Reply 155811
more Reply 12299
<--!!!
<--!!!
"show context Command" section on page 1-11
Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
Troubleshooting a Process Restart
8200 devc-conaux
eth_server
mqueue
eth_server
eth_server
eth_server
eth_server
mqueue
mqueue
tacacsd
lpts_pa
1 kernel
udp
pipe
1 kernel
0% 0% 0%
for information on how
8-195