Chapter 7 Collecting System Information; Capturing Logs - Cisco CRS-1 - Carrier Routing System Router Troubleshooting Manual

Collecting System Information
This chapter describes techniques that you can use to collect system information for troubleshooting
routers using Cisco IOS XR software. It includes the following sections:
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Capturing Logs

See the
Troubleshooting,"
information using the following commands:
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OL-21483-02
Capturing Logs, page 7-165
Using ping and traceroute, page 7-166
Using Debug Commands, page 7-166
Using Diagnostic Commands, page 7-166
Commands Used to Display Process and Thread Details, page 7-169
"Troubleshooting Techniques and Approaches" section on page 1-1
for information on collecting current system information. You can collect system
The following commands are used to capture logs:
– show tech-support—Displays system information for Cisco Technical Support
show logging—Displays the contents of the logging buffers
–
show system verify—Displays system verification information
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dumpplaneeeprom: displays the serial number of the chassis. This command is executed in ROM
monitor (ROMMON) mode. The following example shows the output of the command:
rommon B2 > dumpplaneeeprom
EEPORM data backplane
000000 ff 00 01 e0 ff ff ff ff ff ff ff ff ff ff ff ff ................
000010 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000020 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000030 ff ff ff ff ff ff 08 00 45 3a 2d 01 04 00 ff ff ........E:-.....
000040 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000050 54 42 43 30 37 31 39 30 31 37 33 30 30 30 30 30 TBC0719017300000
000060 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000070 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000080 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
000090 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
0000a0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
0000b0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
0000c0 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
C H A P T E R
Cisco IOS XR Troubleshooting Guide for the Cisco CRS-1 Router
7
in Chapter 1, "General
7-165