Telephone Support; Before Telephoning For Technical Support - HP LC2000r - NetServer - 128 MB RAM User Manual

Chapter 13
NOTE This address is case-sensitive. The 'N' and 'S' in 'NetServer'
must be capitalized.

Telephone Support

During the warranty period, telephone technical support is available to assist you
with setup, configuration, startup, and troubleshooting of your HP hardware
product.
Telephone support is generally available from the manufacturers and resellers of
the various non-HP hardware and software components. Refer to the product
documentation or your reseller for additional information.
Assistance with additional functions such as system design, operating system
upgrades, or performance optimization--and assistance with other technical
areas, such as cabling, non-HP hardware, or multiple operating system
environments--is available from Hewlett-Packard, resellers, or consultants at
additional charge. For example, HP offers LAN Support Service, or
Comprehensive Network Support Service with a 7-day, 24-hour option for
network operating systems and multi-vendor hardware. Contact your local HP
office for details.
NOTE
Sales and support for this Hewlett-Packard product may not be
currently available in all countries listed below.

Before Telephoning for Technical Support

Please consult the documentation provided with your product to assure that the
features of your system are properly configured. Also consult the documentation
provided with any software and accessories installed in your system.
In particular, if you selected the NOS vendor's installation process (manual
installation, rather than HP automated installation), you should have printed out
and read the Network Operating System Installation Instructions. Please review
those instructions before telephoning for support.
If you need to print the HP Network Operating System Installation Instructions
now, do the following:
1. Restart the system from the HP Navigator CD-ROM.
2. From the HP Navigator Main Menu, select Configuration Assistant and
Installation Assistant.
Service and Support
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