About Partner Notifications - Symantec 20032623 - Endpoint Protection Small Business Edition Implementation Manual

Implementation guide
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288
Managing notifications
Managing notifications

About partner notifications

Preconfigured notifications (continued)
Table 20-2
Notification
SONAR definition out-of-date
System event
Virus definitions out-of-date
When the management server detects that clients have paid licenses that are
about to expire or that have expired, it can send a notification to the system
administrator. Similarly, the management server can send a notification to the
administrator when it detects that licenses are over-deployed.
However, in both of these cases, the resolution of the problem may require the
purchase of new licenses or renewals. In many installations the server
administrator may not have the authority to make such purchases, but instead
relies upon a Symantec partner to perform this task.
The management server provides the ability to maintain the contact information
for the partner. This information can be supplied when the server is installed.
The system administrator can also supply or edit the partner information at any
time after the installation in the Licenses pane of the console.
When the partner contact information is available to the management server,
paid license-related notifications and over-deployed license notifications are sent
automatically both to the administrator and to the partner.
See
About the preconfigured notifications"
Description
Alerts administrators about out-of-date SONAR
definitions. You can specify the age at which the
definitions trigger the notification.
This notification triggers upon certain system events
and provides the number of such events that were
detected.
System events include the following events:
Server activities
Backup and restore events
System errors
Alerts administrators about out-of-date virus
definitions. You can specify the age at which the
definitions trigger the notification.
on page 285.

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