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Using the Risk log to delete quarantined files on your client computers
Managing the Quarantine
Table 11-17
Task
Monitor files in the
Quarantine
Delete files in the Quarantine
You can use the Risk log in the Symantec Endpoint Protection Manager console
to delete quarantined files on your client computers. You run the Delete from
Quarantine command from the log for any quarantined file that you want to
delete.
See
Managing scans on client computers"
If Symantec Endpoint Protection Small Business Edition detects risks in a
compressed file, the compressed file is quarantined as a whole. However, the Risk
log contains a separate entry for each file in the compressed file. To successfully
delete all risks in a compressed file, you must select all the files in the compressed
file.
To use the Risk log to delete files from the Quarantine on your client computers
1
Click Monitors.
2
On the Logs tab, from the Log type list box, select the Risk log, and then click
View Log.
3
Do one of the following actions:
Select an entry in the log that has a file that has been quarantined.
Select all entries for files in the compressed file.
Managing Virus and Spyware Protection
Description
You should periodically check the quarantined files to
prevent accumulating large numbers of files. Check the
quarantined files when a new virus outbreak appears on the
network.
Leave files with unknown infections in the Quarantine.
When the client receives new definitions, it rescans the
items in the Quarantine and might delete or repair the file.
You can delete a quarantined file if a backup exists or if you
have a copy of the file from a trustworthy source.
You can delete a quarantined file directly on the infected
computer or by using the Risk log in the Symantec Endpoint
Protection Small Business Edition console.
See
Using the Risk log to delete quarantined files on your
client computers"
on page 175.
on page 136.
Managing the Quarantine
175
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