Symantec 20044017 - Norton Antivirus 2010 User Manual

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See back cover for Quick
Installation.
We protect more people from more online threats than anyone in the
world.
Care for our Environment, It's the right thing to do'.
Symantec has removed the cover from this manual to reduce the Environmental Footprint of our
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Summary of Contents for Symantec 20044017 - Norton Antivirus 2010

  • Page 1: User Guide

    Installation. We protect more people from more online threats than anyone in the world. Care for our Environment, It's the right thing to do’. Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.
  • Page 2 Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation. Portions of this product Copyright [1996-2008] Glyph & Cog, LLC.
  • Page 3 Norton AntiVirus Documentation”), that accompanies this License Agreement (collectively the IMPORTANT: PLEASE READ THE TERMS Software”) is the property of Symantec or AND CONDITIONS OF THIS LICENSE its licensors, and is protected by copyright AGREEMENT ( LICENSE AGREEMENT”) law. Although Symantec continues to own...
  • Page 4 Software activation by You. During A. You shall have the right to receive new activation, You may be required to provide features to the Software as Symantec, in its Your unique product key accompanying the sole discretion, makes such features available...
  • Page 5 Information contained in email messages which it is installed, which may include: that you send through the Software to Symantec to report as spam or as incorrectly Information regarding installation of the identified as spam. These email messages Software. This information indicates to...
  • Page 6: Limited Warranty

    Software to You. Your sole remedy in the event of a breach of The Software is deemed to be commercial this warranty will be that Symantec will, at computer software as defined in FAR 12.212 its option, replace any defective media...
  • Page 7: Technical Support

    Your responsibility to complete a backup of is the entire agreement between You and all Your existing data, software and programs Symantec relating to the Software and: (i) before receiving any Technical Support. In supersedes all prior or contemporaneous oral...
  • Page 9: Table Of Contents

    Contents Chapter 1 Overview ..........11 About Norton AntiVirus ......11 What is new in Norton AntiVirus ....12 Chapter 2 Installation .......... 15 Before you begin ........15 Installing Norton AntiVirus ......15 If the opening panel does not appear ..... 16 Chapter 3 Getting started ........
  • Page 10 Contents Quick Installation ............38...
  • Page 11: Overview

    Overview This chapter includes the following topics: About Norton AntiVirus What is new in Norton AntiVirus About Norton AntiVirus Norton AntiVirus defends your PC against viruses, spyware, bots, worms, and more without slowing you down or getting in your way. For faster, less frequent scans, intelligence-driven technology identifies and targets only files at risk.
  • Page 12: What Is New In Norton Antivirus

    Guards vulnerabilities in your Protection operating system, applications, browsers, and browser plug-ins to prevent threats from sneaking Norton Insight Network Uses Symantec’s global security intelligence network to provide real-time protection from the newest threats. Real-Time SONAR 2 Uses our exclusive, completely...
  • Page 13 Overview What is new in Norton AntiVirus Monthly Report Tells you what Norton AntiVirus has done in the past month so you can stay actively aware of how it’s protecting you and your Improved Norton Insight Uses extensive online intelligence systems to proactively protect your PC without slowing it down.
  • Page 14 Overview What is new in Norton AntiVirus...
  • Page 15: Installation

    Norton AntiVirus contains an antivirus program. If you have other antivirus programs that are installed on your computer, an uninstall panel may appear to help you remove them. Symantec strongly recommends that you remove the other antivirus programs. Follow the instructions on the uninstall panel.
  • Page 16: If The Opening Panel Does Not Appear

    Installation If the opening panel does not appear To install Norton AntiVirus 1 Do one of the following: If you install from a CD, insert the CD into the drive. In the opening panel, click Install Norton AntiVirus. If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.
  • Page 17: Getting Started

    Getting started This chapter includes the following topics: Starting Norton AntiVirus Activating your product Exploring the main window Viewing the protection status of your computer About the security status indicator For more information Starting Norton AntiVirus Responding to Norton AntiVirus protects any computer on which it security status is installed.
  • Page 18: Activating Your Product

    Product activation reduces software piracy and ensures that you use authentic Symantec software. Activation provides you specified period of subscription to your Norton product. You can also renew your subscription after the end of your subscription period.
  • Page 19 3 In the window that appears, click Done. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check your Internet connection. You then need to see if you have parental control software, either installed or through your ISP, that might block the connection.
  • Page 20: Exploring The Main Window

    Getting started Exploring the main window parental control software or to the Internet through your ISP as an administrator to change your configuration. Exploring the main window When you start Norton AntiVirus, the main window opens. The main window provides access to all Norton AntiVirus features, options, Help, and Support.
  • Page 21 Getting started Exploring the main window 3 On the left side of the main window, click the option that you want to explore. Your options are: Security status Indicator Lets you view the security status of your computer Norton Tasks Lets you view and monitor all Norton-specific background tasks that...
  • Page 22: Viewing The Protection Status Of Your Computer

    Getting started Viewing the protection status of your computer Viewing the protection status of your computer The Norton AntiVirus main window acts as a security management interface. You can access the main features and monitor the performance of your computer from the main window. As you use your computer, the product monitors how well your computer and activities are protected from threats, risks, and damage.
  • Page 23: For More Information

    For more information The product documentation helps you use Norton AntiVirus. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product. Help provides links to information that assists you with...
  • Page 24 If you purchased this product as a download, the PDF and Adobe Reader are not included. You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site. To install Adobe Reader from the CD...
  • Page 25 1 Go to the location into which you copied the PDF. 2 Double-click the PDF. Accessing the Symantec Web site You can access the Symantec Web site from your product or from a browser. To access the Symantec Web site in your browser 1 Open your Web browser.
  • Page 26 Getting started For more information...
  • Page 27: Responding To Emergencies

    Responding to emergencies This chapter includes the following topics: Using the Norton Bootable Recovery Tool if you cannot install the product Downloading the Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool if you cannot install the product If the installation of your product fails, you can use the Norton Bootable Recovery Tool on your product disc.
  • Page 28: Downloading The Norton Bootable Recovery Tool

    Responding to emergencies Downloading the Norton Bootable Recovery Tool 7 After the scan is completed, remove the disc from the drive and restart your computer. Downloading the Norton Bootable Recovery Tool If the installation of your product fails, you can download the Norton Bootable Recovery Tool.
  • Page 29: Service And Support Solutions

    Service and Support Solutions About Support If you have Norton SystemWorks, Norton 360, Norton Internet Security, or Norton AntiVirus, you can access Support through the product after it is installed. See the section "One Click Support" for more details. For all other products, to help you find an answer to your query or issue, we have two support options available.
  • Page 30 Service and Support Solutions Self Help Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: Find help with your subscription, download, product activation, or other nontechnical issues. Search our knowledge base for help with technical issues, such as installing, configuring, or troubleshooting errors with your Symantec product.
  • Page 31 Speak to a support representative in real time. To contact a support representative, please visit the Symantec support Web site at the following URL: www.symantec.com/globalsupport The online support option is displayed first, followed by the contact options where you can select the type of support you prefer.
  • Page 32: Worldwide Service And Support

    Worldwide service and support Support solutions vary by country. For the Symantec and International Partner locations that are outside of the United States, contact one of the support offices available in the list. You can also go to the following Web site and select your language: http://www.symantec.com/globalsupport...
  • Page 33 Zealand Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.symantec.com/en/aa/norton/support/index.jsp Europe, Middle Symantec Ltd Consumer Services & Support East, and Africa PO Box 5689 Blanchardstown Dublin 15 Ireland http://www.symantec.com/en/uk/norton/support/index.jsp Latin America Symantec Brasil Sevico e Suporte Symantec...
  • Page 34 Service and Support Solutions ClubSymantec...
  • Page 35: Index

    PDF 24 Leave Feedback 20 Network 21 Norton Account 20 options 20 Security Status 21 installing product from 16 Support 20 Club Symantec security tips 33 computer protection status 22 newsletter 33 Norton AntiVirus activating 18 icon 18...
  • Page 36 Support contact 30 phone 30 Self Help 29 support worldwide service 32 Support policy 31 Symantec Web site 25 accessing from your browser 25 Technical Support for Norton AntiVirus 25 from Symantec 25 user guide PDF on CD 24 opening 24...
  • Page 38: Quick Installation

    Copyright © 2009 Symantec Corporation. All rights reserved. Symantec, Norton, and the Norton Logo are trademarks or registered trademarks of Symantec Corporation and its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

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