Obtaining Technical Assistance; Cisco.com; Technical Assistance Center - Cisco 7912G User Manual

Obtaining Technical Assistance

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco IP Phone 7905G/7912G User Guide for Cisco CallManager
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Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center
(TAC) website, as a starting point for all technical assistance. Customers and
partners can obtain online documentation, troubleshooting tips, and sample
configurations from the Cisco TAC website. Cisco.com registered users have
complete access to the technical support resources on the Cisco TAC website,
including TAC tools and utilities.
Cisco.com offers a suite of interactive, networked services that let you access
Cisco information, networking solutions, services, programs, and resources at any
time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these
tasks:
• Streamline business processes and improve productivity
Resolve technical issues with online support
•
• Download and test software packages
• Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
•
To obtain customized information and service, you can self-register on Cisco.com
at this URL:
http://tools.cisco.com/RPF/register/register.do
The Cisco TAC is available to all customers who need technical assistance with a
Cisco product, technology, or solution. Two types of support are available: the
Cisco TAC website and the Cisco TAC Escalation Center. The type of support that
you choose depends on the priority of the problem and the conditions stated in
service contracts, when applicable.
Preface
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