Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco
Technical Assistance Center (TAC) website, as a
starting point for all technical assistance. Customers
and partners can obtain online documentation,
troubleshooting tips, and sample configurations from
the Cisco TAC website. Cisco.com registered users
have complete access to the technical support
resources on the Cisco TAC website, including TAC
tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked
services that let you access Cisco information,
networking solutions, services, programs, and
resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and
services to help you with these tasks:
Streamline business processes and improve
•
productivity
Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
•
Register for online skill assessment, training, and
•
certification programs
To obtain customized information and service, you
can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
xx
78-14564-01