Problems And Error Messages; Table A-2. Problems And Error Messages - Lantronix UDS1100 User Manual

Problems and Error Messages

Problem/Message
When you issue the ARP –S
command in Windows, the "ARP
entry addition failed: 5" message
displays.
When you attempt to assign an IP
address to the unit by the ARP
method, the "Press Enter to go
into Setup Mode" error "(described
below) message displays. Now
when you Telnet to the device
server, the connection fails.
When you Telnet to port 9999, the
"Press Enter to go into Setup
Mode" message displays.
However, nothing happens when
you press Enter, or your
connection is closed.
When you Telnet to port 1 to
assign an IP address to the device
server, the Telnet window does
not respond for a long time.
When you try to assign an IP with
DeviceInstaller, you get the
following :
"No response from device!
Verify the IP, Hardware
Address and Network Class.
Please try again."
UDS1100 User Guide
Table A-3. Problems and Error Messages
Reason
Your currently logged-in
user does not have the
correct rights to use this
command on this PC.
When you Telnet to port 1
on the device server, you
are only assigning a
temporary IP address. When
you Telnet into port 9999
and do not press Enter
quickly, the device server
reboots, causing it to lose
the IP address.
You did not press Enter
quickly enough. You only
have 5 seconds to press
Enter before the connection
is closed.
You may have entered the
Ethernet address incorrectly
with the ARP command.
The IP address you are
trying to assign is not on
your logical subnet.
The device server may not
be plugged into the network
properly.
The cause is most likely one
of the following:
The hardware address you
specified is incorrect.
The IP address you are
trying to assign is not a valid
IP for your logical subnet.
You did not choose the
correct subnet mask.
A: Troubleshootingand Contact Information
Solution
Have someone from your IT
department log you in with sufficient
rights.
Telnet back to Port 1. Wait for it to
fail, then Telnet to port 9999 again.
Make sure you press Enter quickly.
Telnet to port 9999 again, but press
Enter as soon as you see the
"Press Enter to go into Setup Mode"
message.
Confirm that the Ethernet address
that you entered with the ARP
command is correct. The Ethernet
address may only include numbers
0-9 and letters A-F. In Windows and
usually in Unix, the segments of the
Ethernet address are separated by
dashes. In some forms of Unix, the
Ethernet address is segmented with
colons.
Confirm that your PC has an IP
address and that it is in the same
logical subnet that you are trying to
assign to the device server.
Make sure that the Link LED is lit. If
the Link LED is not lit, then the
device server is not properly
plugged into the network.
Double-check the parameters that
you specified.
Note: You cannot assign an IP
address to a device server through
a router.
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