HP Rp5700 - Point of Sale System Reference Manual page 158

Table D-3 Solving Hard Drive Problems (continued)
Nonsystem disk/NTLDR missing message.
Cause
System files missing or not properly installed.
Hard drive boot has been disabled in Computer Setup.
Bootable hard drive is not attached as first in a multi-hard drive
configuration.
Bootable hard drive's controller is not listed first in the Boot
Order.
Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been disabled
in Computer Setup.
Legacy operating system does not support boot devices
attached to SATA 4 or SATA 5 ports.
Boot order is not correct.
Hard Drive's "Emulation Type" is set to "None."
The device is attached to a SATA port that has been disabled
in Computer Setup.
Hard drive is damaged.
148 Appendix D Troubleshooting Without Diagnostics
Solution
1. Insert a bootable CD or USB device and restart the
computer.
2. Check the hard drive format using Fdisk: If NFTFS
formatting, use a third party reader to evaluate the drive.
If FAT32 formatting, the hard drive cannot be accessed.
3. Install system files for the appropriate operating system.
4. Restore the system to a recovery point in HP Backup and
Recovery Manager. Refer to the HP Backup and
Recovery Manager User Guide in the Windows Start
menu for more information.
Run the Computer Setup utility and enable the hard drive entry
in the Storage > Boot Order list.
If attempting to boot from a hard drive, ensure it is attached to
the system board connector labeled P60 SATA 0.
Run the Computer Setup utility and select Storage > Boot
Order and ensure the bootable hard drive's controller is listed
immediately under the Hard Drive entry.
Solution
Run the Computer Setup utility and ensure the device's SATA
port is enabled in Storage > Storage Options.
Connect boot sevices to SATA 0 or SATA 1 ports.
Run the Computer Setup utility and change boot sequence
in Storage > Boot Order.
Run the Computer Setup utility and change the "Emulation
Type" to "Hard Disk" in the device's details under Storage >
Device Configuration.
Run the Computer Setup utility and ensure the device's SATA
port is enabled in Storage > Storage Options.
Observe if the front panel Power LED is blinking RED and if
any beeps are heard. See POST Error Messages
on page 129 to determine possible causes for the blinking red
and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
ENWW