Preface........................................................................................................................................................................ 8

Topic Navigation ...........................................................................................................................................................................................................................................9

Text Conventions .......................................................................................................................................................................................................................................11

SB67020 Deskset Menu Navigation................................................................................................................................................................................12

Additional Documentation ....................................................................................................................................................................................................................12

Overview .................................................................................................................................................................. 13

SB67020 Deskset.......................................................................................................................................................................................................................................17

Idle Screen ...................................................................................................................................................................................................................................18

Soft Keys .......................................................................................................................................................................................................................................19

Scroll Indicators ........................................................................................................................................................................................................................19

Status Icons.................................................................................................................................................................................................................................20

Call Appearances......................................................................................................................................................................................................................21

Call Timer.............................................................................................................................................................................................................................22

Call Information ................................................................................................................................................................................................................22

Call Appearance Icons...................................................................................................................................................................................................23

Call Appearance LEDs ...................................................................................................................................................................................................24

Programmable Feature Keys ..............................................................................................................................................................................................25

Programmable Feature Key LEDs ............................................................................................................................................................................26

Dial-Pad Entry ............................................................................................................................................................................................................................28

Deskset Confirmation Screen ....................................................................................................................................................................................29

Deskset Notification Screens..............................................................................................................................................................................................29

Using the Speakerphone.......................................................................................................................................................................................................30

Using Help Screens..................................................................................................................................................................................................................30

Auto Attendant Information................................................................................................................................................................................................31

Caller Options ............................................................................................................................................................................................................................31

Synapse SB67020 User's Guide

ONTENTS