Pc/Deskset Interaction - AT&T Synapse SB67020 User Manual

PC/Deskset Interaction

Symptom
Internet connection or
access to the local network
on my computer does not
work after installing the
Deskset.
My PC is slower now that I
have connected it to the LAN
through the Deskset.
My PC, which is connected to
the LAN through the Deskset,
briefly loses its network
connection.
Troubleshooting
Synapse SB67020 User's Guide
Probable Cause
The Ethernet cords are not
installed correctly.
A computer connected
through the Deskset will be
limited to 100 Mbits/s.
For PCs connected to the
LAN through Desksets,
disruption to the Deskset
operation affects the PC. For
example, when the Deskset
restarts (possibly due to a
software upgrade) the
connection to the LAN is
temporarily lost.
Corrective Action
Check that the Ethernet cord from the computer is

plugged into the Deskset port labeled
Ethernet cord should be plugged into the Ethernet port on
the Deskset marked
into your LAN.
Use separate Ethernet connections for the Deskset and

the computer so that the computer can take advantage of
the network's greater bandwidth.
If the PC is connected to the LAN through the Deskset,

avoid updating software or restoring the Deskset settings
when a user is at the workstation.
If the PC is connected to the Deskset, and if the PC is

connected to an Uninterruptible Power Supply (UPS), plug
the Deskset into a UPS.
Use separate Ethernet connections for the Deskset and

the computer.
156
PC/Deskset Interaction
. A second
with the other end plugged