Is The Controller Back Panel Fault/Service Required Led Amber; Are Both Drive Module Leds, Online/Activity, And Fault/Uid Leds Off - HP AA988A - Modular Smart Array Storage Controller SCSI User Manual

Is the controller back panel Fault/Service
Required LED amber?
Answer Possible Reasons
No System functioning properly.
Yes One of the following errors
(blinking) occurred:
• Hardware-controlled power-
up error
• Cache flush error
• Cache self-refresh error
Yes An enclosure-level fault
occurred.
If installing a controller FRU,
the module has not gone online
and likely failed its self-test.
Are both drive module LEDs, Online/Activity, and
Fault/UID LEDs off?
Answer Possible Reasons
Yes • There is no power.
• The drive is offline.
• The drive is not configured.
Actions
No action required.
• Restart this controller from the
other controller using SMU or the
CLI.
• Remove the controller and reinsert
it.
• Contact an authorized service
provider for assistance.
• Replace the controller.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.
• If installing a controller FRU,
restart the controller and check the
event log for errors.
Actions
• Check that the drive is fully
inserted and latched in place, and
that the enclosure is powered on.
Chapter 5 Troubleshooting 57