■ Installation or PC connection issues
• Trouble of connection to your PC
OS
Displayed error message
Interface
Interface controllers
• Feed system trouble
Document type
Main purpose of use
Last cleaning date
Last consumables replacement
date
Operator panel status at trouble
• Imaging system trouble
Type and version of scanner
driver
Type of interface controller
OS (Windows
Application software
• Others
Can both the original document
and the scanned image be sent to
us by e-mail or Fax?
98
Item
Item
Item
®
)
Item
Findings
(Example) SCSI interface
(Example) made by Adaptec SCSI Card
2940AU
Findings
Findings
(Example) made by Adaptec SCSI Card
2940AU
(Example) ScandAll 21, Acrobat
Findings