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Paper Jam Message Remains After Jam Is Cleared; Page That Jammed Does Not Reprint After You Clear The Jam; Solving Print Quality Problems; Isolating Print Quality Problems - Dell 5330 User Manual

Mono laser printer.
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C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press

Page that jammed does not reprint after you clear the jam

Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press
.
2
Press the arrow buttons until
3
Press the arrow buttons until
4
Press the arrow buttons until
5
Press the arrow buttons until
6
Press the arrow buttons until

Solving print quality problems

Isolating print quality problems

To help isolate print quality problems, print the print quality test pages:
1
Turn the printer off.
2
From the printer control panel, press and hold
3
Release both buttons when Performing Self Test appears.
The printer performs its power-on sequence, and then Config Menu appears.
4
Press the down arrow button until
The pages are formatted, Printing Quality Test Pages appears, and then the pages print. The message
remains on the printer control panel display until all the pages print.
5
After the print quality test pages print, press the down arrow button until
then press
.
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then call for service. You may have a printer part that requires adjustment or replacement.
Settings appears, and then press
General Settings appears, and then press
Print Recovery appears, and then press
Jam Recovery appears, and then press
On or
Auto appears, and then press
and the right arrow button while turning the printer on.
Prt Quality Pgs appears, and then press
Troubleshooting
178
.
.
.
.
.
.
.
Exit Config Menu appears, and

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