Machine Issues - Oki MB451wMFP User Manual

Symptom
Paper does not feed into
the machine.
The machine does not
start processing even
though you have
removed the jammed
paper.
The paper gets folded or
wrinkled.
The paper twists around
the rollers in the fuser
unit.

Machine Issues

Memo
 If the following information does not solve the trouble, contact your dealer.
Symptom
Turned on the machine,
but it stays "Off-Line".
The machine does not
operate.
The power turned off
automatically because of
the auto power off
function, and does not
respond.
The printer does not
respond.
Point to check
The setting of [Paper Feeding
Source] on the printer driver is
not correctly specified.
You have specified manual feeding
on the printer driver.
-
The paper is moist or has a static
charge.
The paper is light.
The settings of media weight and
type are incorrect.
The paper is light.
There is an image or text on the
leading edge of the paper.
Point to check
The AC cable is unplugged.
The power is out.
The AC cable is not firmly plugged in. Plug in the AC code firmly.
The machine is turned off.
The power turned off automatically
because it has passed the auto
power off time.
The printer is in error status.
Remedy
Check the paper tray and select
the correct tray in [Paper
Feeding Source] on the printer
driver.
Load the paper in the MP tray.
Then, on the operator panel, select
[Restart].
Or, on the printer driver, clear the
[Use MP tray as manual feed]
check box on [Paper feed options].
Open and close the top cover.
Use paper stored under proper
temperature and humidity conditions.
Press the <SETTING> key and then
select [Paper Setup] > [(tray
name)] > [Media Weight].
Then, specify a lighter weight.
Press the <SETTING> key and
then select [Paper Setup] >
[(tray name)] > [Media Type]/
[Media Weight]. Then, specify
the appropriate values.
Or, specify the heavier weight in
[Media Weight].
Use heavier paper.
Have a margin on the leading edge
of the paper.
For duplex printing, leave a margin
on the leading and bottom edges.
Remedy
Hold down the power switch for
about a second to turn on the
power and then plug in the AC
cable firmly.
Check if the power is being
supplied to the electric outlet.
Hold down the power switch for
about a second to turn on the
power.
Please turn on the power.
Press the power switch for more
than 5 seconds and turn off the
power. And then turn on the power
again.
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Other Issues
Reference
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P.34
Advanced
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P.31
P.36
P.36
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7
Reference
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P.20
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