Configuring Call Home - Cisco DS-C9216I-K9 Configuration Manual

Configuring Call Home

Call Home provides e-mail-based notification of critical system events. A versatile range of message
formats are available for optimal compatibility with pager services, standard e-mail, or XML-based
automated parsing applications. Common uses of this feature may include direct paging of a network
support engineer, e-mail notification to a Network Operations Center, and utilization of Cisco
AutoNotify services for direct case generation with the Technical Assistance Center.
This chapter provides configuration and messaging details on the Call Home feature.
This chapter contains the following topics:
Call Home Features, page 25-2
•
Call Home Configuration Process, page 25-2
•
Cisco AutoNotify, page 25-2
•
• Assigning Contact Information, page 25-3
Configuring Destination Profiles, page 25-3
•
• Configuring Alert Groups, page 25-3
Configuring Message Levels, page 25-4
•
• Configuring E-Mail Options, page 25-4
Enabling or Disabling Call Home, page 25-4
•
• Default Settings, page 25-4
Event Triggers, page 25-4
•
• Call Home Message Severity Levels, page 25-7
Message Contents, page 25-8
•
Call Home Configuration Overview, page 25-11
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Configuring Call Home Attributes, page 25-12
•
Configuring Call Home Destination Attributes, page 25-12
•
Configuring Call Home E-Mail Addresses, page 25-12
•
Configuring Call Home Alerts, page 25-13
•
• Configuring Call Home Profiles, page 25-13
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Cisco MDS 9000 Fabric Manager Switch Configuration Guide
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