Toshiba A100 VA3 - Satellite - Pentium Dual Core 1.6 GHz Maintenance Manual

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Toshiba Personal Computer
PORTEGE A100
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-460

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Summary of Contents for Toshiba A100 VA3 - Satellite - Pentium Dual Core 1.6 GHz

  • Page 1 Toshiba Personal Computer PORTEGE A100 Maintenance Manual TOSHIBA CORPORATION File Number 960-460...
  • Page 2 © 2003 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the PORTEGE A100 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
  • Page 6: Table Of Contents

    Table of Contents Chapter 1 Hardware Overview Features ........................1-1 2.5-inch Hard Disk Drive..................1-10 Keyboard ........................1-12 CD-RW/DVD-ROM Drive ..................1-13 CD-ROM Drive ......................1-14 DVD-Multi Drive..................... 1-15 TFT Color Display....................1-16 Power Supply ......................1-18 Batteries ........................1-20 1.10 AC Adapter ......................
  • Page 7 2.15 Wireless LAN Troubleshooting ................2-47 2.16 Bluetooth Troubleshooting ..................2-51 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-3 Subtest ........................3-7 System Test........................ 3-9 Memory Test......................3-12 Keyboard Test......................3-14 Display Test ......................3-18 USB Floppy Disk Test .....................
  • Page 8 Chapter 4 Replacement Procedures Overview ........................4-1 Battery pack ....................... 4-8 PC card........................4-10 SD memory card ...................... 4-11 Connector panel ....................... 4-12 Keyboard holder/Keyboard..................4-13 Optical drive......................4-16 Palm rest/Touch pad....................4-17 Memory module ....................... 4-21 4.10 HDD......................... 4-23 4.11 Wireless LAN module .....................
  • Page 9 Appendix E Key Layout ....................E-1 Appendix F BIOS/KBC/EC Update ................F-1 Appendix G Reliability....................G-1 Appendix H Key FD....................... H-1 PORTEGE A100 Maintenance Manual (960-460)
  • Page 10: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview...
  • Page 11 1 Hardware Overview Hardware Overview 1-ii PORTEGE A100 Maintenance Manual (960-460)
  • Page 12 1 Hardware Overview Chapter 1 Contents Features ........................1-1 2.5-inch Hard Disk Drive..................1-10 Keyboard ........................1-12 CD-RW/DVD-ROM Drive ..................1-13 CD-ROM Drive ......................1-14 DVD-Multi Drive..................... 1-15 TFT Color Display....................1-16 1.7.1 LCD Module..................1-16 1.7.2 FL Inverter Board ................1-17 Power Supply ......................
  • Page 13 1 Hardware Overview Figures Figure 1-1 Front of the computer..................1-5 Figure 1-2 System units configuration ................1-5 Figure 1-3 System Block Diagram .................. 1-6 Figure 1-4 2.5-inch HDD....................1-10 Figure 1-5 Keyboard ...................... 1-12 Tables Table 1-1 2.5-inch HDD dimensions ................1-10 Table 1-2 2.5-inch HDD Specifications ...............
  • Page 14: Features

    1.1 Features 1 Hardware Overview Features Features The PORTEGE A100 is an ultra thin and lightweight PC realizing cable- less environment on a table by wireless function with a Mobile Intel Pentium M processor realizing high performance. Microprocessor Mobile Intel Pentium Processor-M A 1.40GHz Mobile Intel Pentium M with a 1.40GHz internal clock, 400MHz bus and 1.484V core operation.
  • Page 15 1 Hardware Overview 1.1 Features Supported via a RGB connector. TV-out (depending on the model). Has a TV output terminal. Optical device (BTO) Built- in a CD-RW/DVD-ROM drive, CD-ROM drive or DVD- multi drive. Keyboard An-easy-to-use 85-key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control.
  • Page 16 1.1 Features 1 Hardware Overview SD card slot The computer is equipped with a SD Card slot that can accommodate Secure Digital flash memory cards with capacities of 8MB, 16MB, 32MB, 64MB, 256MB and 512MB. SD cards let the user easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD Card flash- memory.
  • Page 17 1 Hardware Overview 1.1 Features Bluetooth (BTO) Depending on the model, the computer is equipped with a dedicated Bluetooth module. This enables a communication to devices that support Bluetooth Version 1.1. It can be switched on or off with a switch on the computer. PORTEGE A100 Maintenance Manual (960-460)
  • Page 18: Figure 1-1 Front Of The Computer

    1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and Figure 1-2 shows the system units configuration. Figure 1-1 Front of the computer Figure 1-2 System units configuration PORTEGE A100 Maintenance Manual (960-460)
  • Page 19: Figure 1-3 System Block Diagram

    1 Hardware Overview 1.1 Features Figure 1-3 shows the system block diagram. Figure 1-3 System Block Diagram PORTEGE A100 Maintenance Manual (960-460)
  • Page 20 1.1 Features 1 Hardware Overview The PC contains the following components. Mobile Intel Pentium M Processor-M A 1.40GHz Pentium M processor with a 1.40GHz internal clock, 400MHz bus and 1.484V core operation voltage Internal cache memory: 32KB Secondary cache memory: 1MB Internal cache memory: 32KB Integrated NDP Memory...
  • Page 21 1 Hardware Overview 1.1 Features PCI chipset This gate array incorporates the fo llowing elements and functions North Bridge (Intel Montara GM) CPU interface and control DRAM control AGP master slave interface (Complies with AGP V2.0) PCI interface (Complies with PCI Rev 2.2) Built- in graphic (Trident XP) 555-ball 35x35mm BGA package South Bridge (Intel ICH4-M)
  • Page 22 PCI interface (PCI Revision2) Chipset interface Intel serial interrupt CardBus/PC Card controller (Yenta Version2.2) :2 slots Parallel power supply control (Toshiba style) and serial power supply control (Texas Instruments style) SD memory card controller (SDHC Ver.1.2) SDIO card controller (Ver.1.0) SmartMedia controller (SMHC Ver.01/SMIL 1.0)
  • Page 23: Inch Hard Disk Drive

    Figure 1-4 shows a view of the 2.5- inch HDD and Tables 1-1 and 1-2 list the specifications. Figure 1-4 2.5-inch HDD Table 1-1 2.5-inch HDD dimensions Standard value Parameter TOSHIBA TOSHIBA HITACHI HDD2182B HDD2190B GBC0000F410 Outline Width (mm) 69.85...
  • Page 24 1.2 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD Specifications Specification TOSHIBA TOSHIBA HITACHI Parameter HDD2182B HDD2190B GBC0000F410 Storage size (formatted) 40GB 40GB 40GB Speed (RPM) 4,200 Data transfer speed 154.3-298.0 175.0-341.7 19.4-37.1 (Mb/s) (Mbits/s) (MB/s) Interface transfer rate 100 max.
  • Page 25: Keyboard

    1 Hardware Overview 1.3 Keyboard Keyboard The keyboard is mounted 85 keys that consist of character key and control key, and in conformity with JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller on the system board. Figure1-5 is a view of the keyboard.
  • Page 26: Cd-Rw/Dvd-Rom Drive

    1.4 CD-RW/DVD-ROM Drive 1 Hardware Overview CD-RW/DVD-ROM Drive This drive corresponds CD/CD-ROM (12cm and 8cm), CD-R, CD-RW, DVD-ROM, DVD- R and DVD-RW drive and supports format of CD-DA, CD-ROM, Photo CD, CD-I, Video CD, Enhanced CD, CD-TEXT, DVD-ROM, DVD-R and DVD-Video. Table 1-3 CD-RW/DVD-ROM drive dimensions Parameter Standard value...
  • Page 27: Cd-Rom Drive

    1 Hardware Overview 1.5 CD-ROM Drive CD-ROM Drive This drive corresponds to CD/CD-ROM (12cm and 8cm) disk and supports format of CD- DA, CD-ROM, Photo CD and Enhanced CD. This drive reads CD-ROM at maximum 24- speed. Table 1-5 CD-ROM drive dimensions Standard value Parameter Outline...
  • Page 28: Dvd-Multi Drive

    1.6 DVD-Multi (CD-R/RW+DVD-RAM/R/RW) Drive 1 Hardware Overview DVD-Multi (CD-R/RW+DVD-RAM/R/RW) Drive This drive is a combination of CD-R/RW, DVD-R/RW and DVD-RAM Drive. It is full-size and runs either 12cm (4.72- inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. This drive reads CD-ROM at maximum 24-speed, reads DVD-ROM at maximum 8-speed writes CD-R at maximum 16-speed, writes CD-RW at maximum 4-speed, writes DVD-R at maximum 2-speed, writes DVD-RW at maximum 1-speed,and writes DVD-RAM at maximum 2-speed.
  • Page 29: Tft Color Display

    1 Hardware Overview 1.7 TFT Color Display TFT Color Display The TFT color display consists of a LCD module and FL inverter board. 1.7.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display images and characters of 262,144 colors with 1024 768 resolution.
  • Page 30: Fl Inverter Board Specifications

    1.7 TFT Color Display 1 Hardware Overview 1.7.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL. Table 1-10 lists the FL inverter board specifications. Table 1-10 FL inverter board specifications Specifications Item G71C00011211...
  • Page 31: Power Supply

    1 Hardware Overview 1.8 Power Supply Power Supply The power supply supplies 12 different voltages to the system board. The power supply micro controller has the following functions. 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2.
  • Page 32 1.8 Power Supply 1 Hardware Overview Table 1-11 Power supply output specifications(2/2) Name Voltage [V] 1R5-C1V 1R5-S1V Power circuit 1R5-S1V ICH4-M LAN1R5-E1V ICH4-M, 82562ET 1R5-P1V GMCH-M, ICH4-M PS LEDs, Battery E2PROM Pull-up EC/KBC ICH4-M 2.8-3.3 ICH4-M (RTC) PORTEGE A100 Maintenance Manual (960-460) 1-19...
  • Page 33: Batteries

    1 Hardware Overview 1.9 Batteries Batteries The PC has the following two batteries. Main battery Real time clock (RTC) battery Table 1-12 lists the specifications for these two batteries. Table 1-12 Battery specifications Battery Name Battery Element Output Voltage Capacity Main battery G71C0000K410 Lithium ion...
  • Page 34 1.9 Batteries 1 Hardware Overview Quick Battery Charge When the AC adapter is connected, normal charging is used while the system is turned on and quick charge is used while the system is turned off or in suspend mode. Table 1-13 shows the time required for charging battery. Table 1-13 Time required for charges of battery Main battery Charging Time Second battery Charging Time...
  • Page 35: Ac Adapter

    1 Hardware Overview 1.10 AC Adapter 1.10 AC Adapter The AC adapter is also used to charge the battery. Table 1-15 lists the AC adapter specifications. Table 1-15 AC adapter specifications Specification Parameter G71C0002S310 Input voltage AC 90 to 264V Input frequency 50Hz/60Hz Input current...
  • Page 36: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures...
  • Page 37 2 Troubleshooting Procedures 2-ii PORTEGE A100 Maintenance Manual (960-460)
  • Page 38 2 Troubleshooting Procedures Chapter 2 Contents Troubleshooting ......................2-1 Troubleshooting Flowchart..................2-2 Power Supply Troubleshooting.................. 2-6 Procedure 1 Power Supply Icon Check............2-7 Procedure 2 Error Code Check..............2-9 Procedure 3 Connection Check ..............2-14 Procedure 4 Quick Charge Check ............2-14 Procedure 5 Replacement Check..............
  • Page 39 2 Troubleshooting Procedures Display Troubleshooting..................2-38 Procedure 1 Diagnostic Test Program Execution Check ......2-38 Procedure 2 Connector and Cable Check..........2-38 Procedure 3 Replacement Check.............. 2-39 Optical drive Troubleshooting ................. 2-40 Procedure 1 Diagnostic Test Program Execution Check ......2-40 Procedure 2 Connector Check and Replacement Check ......
  • Page 40: Figures

    2 Troubleshooting Procedures Procedure 3 Antenna Check ..............2-53 Procedure 4 Replacement Check.............. 2-53 Figures Figure 2-1 Troubleshooting flowchart ................2-3 Figure 2-2 A set of tool for debug port test ..............2-19 Figure 2-3 Antenna Test jig ................... 2-49 Figure 2-4 Antenna Test jig ...................
  • Page 41 2 Troubleshooting Procedures 2-vi PORTEGE A100 Maintenance Manual (960-460)
  • Page 42: Troubleshooting

    12. External USB mouse 13. Headphone 14. Microphone 15. TOSHJIBA CD-ROM test disk (ZA1217P01/P000204190) 16. Toshiba-EMI DVD-ROM TEST DISK TSD-1 17. Music CD 18. CD-RW media (Recommended media: RICHO, MITHUBISHI x 4 type) 19. DVD-ROM (in the market) 20. RJ-11 connector checker LED (Recommended media: 21.
  • Page 43: Troubleshooting Flowchart

    Make sure that Toshiba Windows ® XP is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. q Make sure all optional equipment is removed from the computer.
  • Page 44 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures “ dynabook ” Has Toshiba Windows XP been booted? Figure 2-1 Troubleshooting flowchart (1/2) PORTEGE A100 Maintenance Manual (960-460)
  • Page 45 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2.10 Figure 2-1 Troubleshooting flowchart (2/2) PORTEGE A100 Maintenance Manual (960-460)
  • Page 46 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows: 1.
  • Page 47: Power Supply Troubleshooting

    2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are: Procedure 1: Power Supply Icon Check Procedure 2: Error Code Check Procedure 3: Connection Check...
  • Page 48 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 1 Power Supply Icon Check The following two icons indicate the power supply status: q Battery icon q DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below.
  • Page 49 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting When icons are blinking, perform the following procedure. 1. Remove the battery pack and the AC adapter and cut off the power supply to the computer by force. 2. Re-attach the battery pack and the AC adapter. If icons are still blinking after the operation above, check the followings: Check 1 If the DC IN icon blinks orange, go to Procedure 2.
  • Page 50 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. q Start Off for 2 seconds q Error code (8 bit) “1”...
  • Page 51: Main Battery

    2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting q Main Battery Error code Meaning Overvoltage is detected. Main battery charge current is over 6.05A. Main battery discharge current is over 0.5A when there is no load. Main battery charge current is over 3.1A when AC adapter is not connected.
  • Page 52 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures q 1R5-C1 output Error code Meaning 1R5-C1 voltage is over 1.8V when the computer is powered on/off. 1R5-C1 voltage is 1.275V or less when the computer is powered on. 1R5-C1 voltage is 1.275V or less when the computer is booting up. 1R5-C1 voltage is 1.275V or less while the computer is suspended.
  • Page 53 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting q E5V output (CH0) Error code Meaning E5V voltage is over 6.00V when the computer is powered on/off. E5V voltage is 4.50V or less when the computer is powered on. E5V voltage is 4.50V or less when the computer is booting up. E5V voltage is 4.50V or more when the computer is powered off.
  • Page 54 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures q 1R25-P1V output (CH1) Error code Meaning 1R25-P1V voltage is over 1.50V when the computer is powered on/off. 1R25-P1V voltage is 1.063V or less when the computer is powered on. 1R25-P1V voltage is 1.063V or less when the computer is booting up. 1R25-P1V voltage is 1.063V or more when the computer is powered off.
  • Page 55 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors may be disconnected. Perform starting from Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet.
  • Page 56 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps described in Chapter 4. Check 1 Replace the AC adapter with a new one.
  • Page 57: System Board Troubleshooting

    2 Troubleshooting Procedures 2.4 System Board Troubleshooting System Board Troubleshooting This section describes how to determine if the system board is defective. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debug port (D port) Check on Boot Mode Procedure 3: Diagnostic Test Program Execution Check...
  • Page 58 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it. q If an error message is shown on the display, perform Check 1.
  • Page 59 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (17), (24) or (25) is displayed, go to Procedure 5.
  • Page 60 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Debug Port (D port) Check on Boot Mode Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows: 1.
  • Page 61: Troubleshooting Procedures

    2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-3 D port status (1/7) D port status Inspection items Details F000h Start Clearing a software reset bit Enabling address line A20 Initializing Ali Initializing Intel North Bridge Setting LPC port Disabling AC’97 Modem/Audio Corresponding KBC Serial IRQ Setting of enabling PM timer Dummy-reading 3...
  • Page 62 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-3 D port status (2/7) D port status Inspection items Details F005h Saving scan code Setting TASK_1ms_TSC F006h Controlling fan Initializing sound items (for BEEP) Enabling system speaker Releasing mute Making the volume max. Key input Disabling USB once Beeping...
  • Page 63 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-3 D port status (3/7) D port status Inspection items Details F102h Checking and initializing Configuring cache memory CMOS Enabling L1/L2 cache memory Testing CMOS for access (only in Cold Boot) When a error is detected, HLT. Checking the voltage of a CMOS backup battery Examining the checksum of CMOS Initializing data in CMOS (1)
  • Page 64 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-3 D port status (4/7) D port status Inspection items Details F105h Initializing and testing( only in Cold Boot) a PIT Setting a test pattern to the channel 0 of a PIT#0 Checking whether the test pattern can be read.
  • Page 65 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-3 D port status (5/7) D port status Inspection items Details F106h Initializing a PCI Testing a PIC Checking whether to execute self-test (only in cold boot) (checking the space key and a printer wraparound connector ) Initializing password F107h...
  • Page 66 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-3 D port status (6/7) D port status Inspection items Details F10Bh Checking the first 64KB of Checking the first 64KB of memory memory F10Ch Initializing interrupt vectors F10Dh Initializing a NDP F10Eh Setting up system Storing CMOS error information in SMRAM...
  • Page 67: Figure 1-5 Keyboard

    2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-3 D port status (7/7) D port status Inspection items Details F11Bh Checking optional I/O ROM EX_IO_ROM_CHECK (Checking optional I/O ROM) PRE_BOOT SETUP F11Ch Final setting up prior to boot- Storing the value of 40:00h (for saving/restoring SIO) Setting up the address of font data for resuming password Setting up the parameters for character repeat on a USB...
  • Page 68 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Check 1 If the D port status error code F11Ah is displayed, go to the 3.5” USB FDD Troubleshooting Procedures in Section 2.5 or the 2.5” HDD Troubleshooting Procedures in Section 2.6. Check 2 If any other D port status error code is displayed, perform Procedure 3.
  • Page 69 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board and I/O unit. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests.
  • Page 70: Usb 3.5" Fdd Troubleshooting

    2.5 USB 3.5” FDD Troubleshooting 2 Troubleshooting Procedures USB 3.5” FDD Troubleshooting This section describes how to determine if the USB 3.5” FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
  • Page 71 2 Troubleshooting Procedures 2.5 USB 3.5” FDD Troubleshooting Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the FDD of the computer, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.
  • Page 72 2.5 USB 3.5” FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check The USB FDD connector may be disconnected from the system board. Check visually that the connector is connected firmly. Check 1 Make sure the USB FDD cable is firmly connected to the PJ4700 or PJ4701 of the system board.
  • Page 73: Hdd Troubleshooting

    For the backup, refer to the User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Procedure 2.
  • Page 74 2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures Procedure 2 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure of no floppy disk in the FDD.
  • Page 75 2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting Procedure 3 Format Check The computer’s 2.5" HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To format the 2.5" HDD, start with Check 1 below and perform the other steps as required.
  • Page 76 2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
  • Page 77 2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD is connected to the connector PJ1800 of the system board. The connecting portion may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks to check the connecting portion: Check 1 Make sure the HDD is firmly connected to the system board.
  • Page 78: Keyboard Troubleshooting

    2.7 Keyboard Troubleshooting 2 Troubleshooting Procedures Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
  • Page 79: Display Troubleshooting

    2 Troubleshooting Procedures 2.8 Display Troubleshooting Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector and Cable Check Procedure 3: Replacement Check Procedure 1...
  • Page 80 2.8 Display Troubleshooting 2 Troubleshooting Procedures Procedure 3 Replacement Check The display unit has a FL inverter board, Display module, System board, LCD harness and Display ON/OFF sensor. Any of the components may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, then perform the following che cks: (1) If characters or graphics are not displayed on the internal display, perform Check 1.
  • Page 81: Optical Drive Troubleshooting

    2 Troubleshooting Procedures 2.9 Optical drive Troubleshooting Optical drive Troubleshooting To check if the optical drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program.
  • Page 82: Touch Pad Troubleshooting

    2.10 Touch Pad Troubleshooting 2 Troubleshooting Procedures 2.10 Touch Pad Troubleshooting To determine whether the Touch Pad is faulty or not, perform the following procedures: Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the keyboard test program, or maintenance test program, because the pointing device...
  • Page 83: Modem Troubleshooting

    2 Troubleshooting Procedures 2.11 Modem Troubleshooting 2.11 Modem Troubleshooting To check if the modem is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Modem test program available as part of the maintenance test program.
  • Page 84: Lan Troubleshooting

    2.12 LAN Troubleshooting 2 Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check To check the LAN function, execute the LAN test program subtest 03 (LAN loop-back test).
  • Page 85: Sound Troubleshooting

    2 Troubleshooting Procedures 2.13 Sound Troubleshooting 2.13 Sound Troubleshooting To check if the sound function is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test program available as part of the maintenance test program.
  • Page 86 2.13 Sound Troubleshooting 2 Troubleshooting Procedures Procedure 3 Replacement Check Check 1 If the speaker or internal microphone is not working properly, it may be faulty. Replace it with a new one following the step in Chapter 4. If they are still not working properly, go to Check 3.
  • Page 87: Sd Card Slot Troubleshooting

    2 Troubleshooting Procedures 2.14 SD Card Slot Troubleshooting 2.14 SD Card Slot Troubleshooting To check if the SD card/Smart Media slot is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows XP Procedure 2: Connector/Replacement Check Procedure 1 Check on Windows XP Insert the SD card into the slot.
  • Page 88: Wireless Lan Troubleshooting

    2.15 Wireless LAN Troubleshooting 2 Troubleshooting Procedures 2.15 Wireless LAN Troubleshooting To check if the Wireless LAN is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting- Receiving Check Procedure 2: Antenna Connection Check Procedure 3: Antenna Capability Check Procedure 4: Replacement Check Procedure 1 Transmitting-Receiving Check...
  • Page 89 2 Troubleshooting Procedures 2.15 Wireless LAN Troubleshooting Procedure 2 Antenna Connection Check The wireless LAN function wiring diagram is shown below: PJ2102 Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, perform the following checks: Check 1 The wireless LAN board and the system board may be disconnected.
  • Page 90 2.15 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 3 Antenna Capability Check Use an antenna test cable to check the antennas' connection. Follow the steps below. Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, perform the following checks: 1.
  • Page 91 2 Troubleshooting Procedures 2.15 Wireless LAN Troubleshooting Procedure 4 Replacement Check Check if the wireless LAN board, the connector board and the system board are connected properly. Any of these components may be damaged. Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one. Check 1 The wireless LAN board may be defective or damaged.
  • Page 92: Bluetooth Troubleshooting

    2.16 Bluetooth Troubleshooting 2 Troubleshooting Procedures 2.16 Bluetooth Troubleshooting This section describes how to determine if the computer's Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting- Receiving Check Procedure 2: Antennas' Connection Check Procedure 3: Antenna Check Procedure 4: Replacement Check...
  • Page 93 2 Troubleshooting Procedures 2.16 Bluetooth Troubleshooting Procedure 2 Antennas' Connection Check The Bluetooth function wiring diagram is shown below: PJ3002 Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless communication switch is “On”.
  • Page 94 2.16 Bluetooth Troubleshooting 2 Troubleshooting Procedures Procedure 3 Antenna Check Check 1 Use an antenna test cable to check the antennas' connection. Follow the steps below: 1. Disassemble the computer and disconnect the Bluetooth antenna cable connected to the Bluetooth module. Refer to Chapter 4, Replacement Procedures, for detailed steps of disassembling.
  • Page 95 2 Troubleshooting Procedures 2.16 Bluetooth Troubleshooting 2-54 PORTEGE A100 Maintenance Manual (960-460)
  • Page 96: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics...
  • Page 97 3 Tests and Diagnostics 3-ii PORTEGE A100 Maintenance Manual (960-460)
  • Page 98 3 Tests and Diagnostics Chapter 3 Contents The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-3 Subtest ........................3-7 System Test........................ 3-9 Memory Test......................3-12 Keyboard Test......................3-14 Display Test ......................3-18 USB Floppy Disk Test ..................... 3-21 Hard Disk Test ......................
  • Page 99: Table

    3 Tests and Diagnostics 3.23 Running Test......................3-55 3.23.1 Function Description................3-55 3.23.2 Operations ................... 3-55 3.24 Floppy Disk Drive Utilities..................3-57 3.24.1 Function Description................3-57 3.24.2 Operations ................... 3-58 3.25 System Configuration ....................3-63 3.25.1 Function Description................3-63 3.25.2 Operations ...................
  • Page 100: The Diagnostic Test

    3.1 The Diagnostic Test 3 Tests and Diagnostics Tests and Diagnostics The Diagnostic Test This chapter explains how to use the Diagnostic Test program to test the functions of the computer’s hardware modules. They are grouped into the Service Program Modules and the Test Program Modules.
  • Page 101 3 Tests and Diagnostics 3.1 The Diagnostic Test You will need the following equipment to perform some of the Diagnostic test programs. q The Diagnostics Disk (all tests, 5 disks (T&D, Sound/LAN/modem, Wireless LAN, Bluetooth and IEEE1394)) q A formatted working disk (Floppy disk test) q A cleaning kit to clean the floppy disk drive heads (FDD Head Cleaning) q A RS-232C wraparound connector (ASYNC test) q A PC card wraparound connector (Expansion test)
  • Page 102: Executing The Diagnostic Test

    2. Release the lock of the power switch and turn on the computer by pressing the F12. Select the FDD in the display for selecting booting unit. Then press ENTER and the following menu appears: TOSHIBA personal Computer XXXX DIAGNOSTICS version XXX (c) Copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 –...
  • Page 103 3.2 Executing the Diagnostic Test 3. Set the highlight bar to 1 and press Enter. The following TEST MENU will appear: TOSHIBA Personal Computer XXXX DIAGNOSTICS Version XXX (c) Copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST...
  • Page 104 3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 4. Select the option you want to execute on the test menu and press Enter. When you select 1- SYSTEM TEST, the following message will appear: SYSTEM TEST XXXXXXX XXXX DIAGNOSTIC TEST VXXX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop...
  • Page 105 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Selecting NO in TEST LOOP terminates the test and returns to the subtest menu after one test cycle is complete. PORTEGE A100 Maintenance Manual (960-460)
  • Page 106 3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the option to execute and press Enter.
  • Page 107: Subtest

    3 Tests and Diagnostics 3.3 Subtest Subtest Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) Test Name Subtest No. Subtest Name SYSTEM ROM checksum SET UUID Fan ON/OFF Quick charge DMI read DMI write...
  • Page 108: Table

    3.3 Subtest 3 Tests and Diagnostics Table 3-1 Subtest names (2/2) Test Name Subtest No. Subtest Name FLOPPY Sequential read DISK Sequential read/write Random address/data Write specified address Read specified address HARD DISK Sequential read Address uniqueness Random address/data Cross talk & peak shift Write specified address Read specified address Sequential write...
  • Page 109: System Test

    3 Tests and Diagnostics 3.4 System Test System Test To execute the System Test, select 1-SYSTEM TEST from the DIAGNOSTIC TEST menu, press Enter and follow the directions on the screen. The System test consists of five subtests. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 ROM Checksum This subtest executes a checksum test of the BIOS ROM (range: F0000h to...
  • Page 110 3.4 System Test 3 Tests and Diagnostics Subtest 07 DMI read This subtest displays the information in the Flash-ROM in the following format. Model Name : XXXXXXXXXXX Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX PCN/BND Number : XXXXXXXXXXXX/XXXXXXXXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...
  • Page 111 3 Tests and Diagnostics 3.4 System Test Subtest 10 Temperature surveillance test This subtest measures the CPU temperature to see if the cooling functions of the computer are effectively working. When the subtest starts, the following message appears on the display: CPU TEMP = XX deg C Throttling level = XXXXh...
  • Page 112 3.4 System Test 3 Tests and Diagnostics PORTEGE A100 Maintenance Manual (960-460) 3-13...
  • Page 113: Memory Test

    3 Tests and Diagnostics 3.5 Memory Test Memory Test To execute the Memory Test, select 2-MOMORY TEST from the DIAGNOSTIC TEST menu, press Enter and follow the directions on the screen. The Memory test consists of five subtests. Set the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Conventional Memory This subtest writes test data to conventional memory (0 to 640 KB), and reads and...
  • Page 114 3.5 Memory Test 3 Tests and Diagnostics Subtest 06 Stress This test prepares the write/read buffer (size:1b30h) and produce write date in the write buffer. The write data is written in the area larger than 1 MB and read into the read buffer then repeated to compare until maximum size.
  • Page 115: Keyboard Test

    3 Tests and Diagnostics 3.6 Keyboard Test Keyboard Test To execute the Keyboard Test, select 3-KEYBOARD TEST from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. The Keyboard test contains six subtests that test the computer’s keyboard actions. Move the highlight bar to the subtest you want to execute and press Enter.
  • Page 116 3.6 Keyboard Test 3 Tests and Diagnostics PRESS [Enter] KEY Subtest 05 USB Port 1,2 test This subtest checks USB. The USB TEST Module (ZD0003P01) and USB Cable (ZD0003P02) must be connected to the computer. The following message will appear. Select a port to be tested and press Enter. Test port number select (1:Port1, 2:Port1, 0:Port1&2) ? If the test ends successfully, OK is displayed.
  • Page 117 3 Tests and Diagnostics 3.6 Keyboard Test Subtest 06 Touch Pad test This subtest checks the functions of the pointing device as shown below. A) Direction of touch pad. B) Touch pad switch function check. This test reports the response of touch pad, and touch pad switch. When you touch the touch pad and slide your finger towards the upper left, the <DIRECTION>...
  • Page 118 3.6 Keyboard Test 3 Tests and Diagnostics Subtest 07 Internet button test This subtest checks moving of the Internet button. Press the Internet button after the following message appears. Press [Internet button] button If the test ends successfully, the display returns to the KEYBOARD TEST menu. Subtest 08 Mail button test This subtest checks moving of the Mail button.
  • Page 119: Display Test

    3 Tests and Diagnostics 3.7 Display Test Display Test To execute the Display Test, select 4-DISPLAY TEST from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. The Display test contains eight subtests that test the display in various modes. Move the highlight bar to the subtest you want to execute and press Enter.
  • Page 120 3.7 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K] [Mode 115 800*600 16M] [Mode 117 1024*768 64K]...
  • Page 121 3 Tests and Diagnostics 3.7 Display Test Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu, press Enter. Note: The last row may not be completely filled.
  • Page 122: Usb Floppy Disk Test

    3.8 USB Floppy Disk Test 3 Tests and Diagnostics USB Floppy Disk Test Caution: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. Otherwise, the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5-FLOPPY DISK TEST from the DIAGNOSTIC TEST MENU, press Enter.
  • Page 123 3 Tests and Diagnostics 3.8 USB Floppy Disk Test Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check (CRC) that continuously reads all the tracks (track: 0 to 39/0 to 79) on a floppy disk. The start track is specified at the start of the FDD test. Subtest 02 Sequential read/write This subtest continuously writes data pattern B5ADADh to all the tracks (track: 0...
  • Page 124: Hard Disk Test

    3.9 Hard Disk Test 3 Tests and Diagnostics Hard Disk Test To execute the Hard Disk Test, select 8-HARD DISK TEST from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen. The hard disk test contains eight subtests that test the hard disk drive functions.
  • Page 125 3 Tests and Diagnostics 3.9 Hard Disk Test Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 to maximum track. When all the tracks on the HDD have been read, the test starts at the maximum track and reads the tracks on the HDD sequentially back to track Subtest 02 Address uniqueness...
  • Page 126 3.9 Hard Disk Test 3 Tests and Diagnostics Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder (to check the data interference in the neighbor track) to compare.
  • Page 127: Real Timer Test

    3 Tests and Diagnostics 3.10 Real Timer Test 3.10 Real Timer Test To execute the Real Timer Test, select 9-REAL TIMER TEST from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. The real timer test contains three subtests.
  • Page 128 3.10 Real Timer Test 3 Tests and Diagnostics Subtest 03 Real time carry Caution: When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments. Make sure the date and time are displayed in the following format and they move forward correctly.
  • Page 129: Ndp Test

    3 Tests and Diagnostics 3.11 NDP Test 3.11 NDP Test To execute the NDP test, select 10-NDP TEST from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. The NDP test contains one subtest. Subtest 01 This test checks the following functions of NDP.
  • Page 130: Expansion Test

    3.12 Expansion Test 3 Tests and Diagnostics 3.12 Expansion Test To execute the expansion test, select 11-EXPANSION TEST from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. The expansion test contains three subtests. Note: To execute this subtest, the PC card wraparound connector is required. Subtest 01 PCMCIA Wraparound This test checks the following signal line of the PC card slot:...
  • Page 131 3 Tests and Diagnostics 3.12 Expansion Test Subtest 03 RGB monitor ID test Connect a CRT monitor for this subtest. This subtest is conducted with VESA commands. 3-32 PORTEGE A100 Maintenance Manual (960-460)
  • Page 132: Cd-Rom/Dvd-Rom Test

    Enter and follow the directions on the screen. The CD-ROM/DVD-ROM Test contains five subtests that test the modem functions. Note: For the subtest 01, 02 and 03, use the dedicated test media: TOSHIBA CD-ROM TEST DISK for CD-ROM and DVD-ROM TESTDISC TSD-1 for DVD-ROM.
  • Page 133: Wireless Lan (Calexico) Test

    3 Tests and Diagnostics 3.14 Wireless LAN (Calexico) Test 3.14 Wireless LAN (Calexico) Test This section describes how to perform the wireless LAN transmitting-receiving test with the test program. Note: Use another computer (with Calexico wireless LAN card) that can communicate by the wireless LAN as a reference machine to perform this test.
  • Page 134: Wireless Lan (Atheros 11B/G Or 11A/B/G) Test

    3.15 Wireless LAN (Atheros 11b/g or 11a/b/g) Test 3 Tests and Diagnostics 3.15 Wireless LAN (Atheros 11b/g or 11a/b/g) Test This section describes how to perform the wireless LAN transmitting-receiving test with the test program. Note: Use another computer (with Atheros 11b/g or 11a/b/g wireless LAN card) that can communicate by the wireless LAN as a responder machine to perform this test.
  • Page 135: Setting The Responder Machine

    3 Tests and Diagnostics 3.15 Wireless LAN (Atheros 11b/g or 11a/b/g) Test Setting the responder machine Note: Release the write-protection of the floppy disk for the test. Insert a floppy disk containing the test program into the floppy disk drive of the responder machine and turn on the responder machine.
  • Page 136 3.15 Wireless LAN (Atheros 11b/g or 11a/b/g) Test 3 Tests and Diagnostics -------------------------------------------- To proceed the test, press any key. When the tester machine has passed the test, "OK" message will appear in the tester machine. Press Enter to return to the main menu. When the tester machine has not passed the test, "NG"...
  • Page 137: Bluetooth Test

    3 Tests and Diagnostics 3.16 Bluetooth Test 3.16 Bluetooth Test This section describes how to perform the Bluetooth test program to check if the Bluetooth functions of computer are working properly. To start the Bluetooth test program, follow the steps below: Note: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test.
  • Page 138 This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter. The following message will appear: ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- Initializing …...
  • Page 139 3 Tests and Diagnostics 3.16 Bluetooth Test If the target machine has any problem, it displays Error CODE. The following message is displayed. ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
  • Page 140 3.16 Bluetooth Test 3 Tests and Diagnostics If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-2 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Meaning 0x01...
  • Page 141 When the test begins, the machine displays BD_ADDR of the DUT. The progress bar stops when the test is completed. The following message is displayed. ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar...
  • Page 142: Tests And Diagnostics

    When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following message will appear: ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- +------------------+ Tester +------------------+...
  • Page 143 A>_ If the target machine has any problem, the following message “INCOMPLETE” is displayed with the Error CODE. ---------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA ---------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC...
  • Page 144 3.16 Bluetooth Test 3 Tests and Diagnostics If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-3 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code Meaning 0x01...
  • Page 145 3 Tests and Diagnostics 3.16 Bluetooth Test Table 3-3 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU Not Allowed.
  • Page 146: Sound/Lan/Modem Test

    3.17 Sound/LAN/Modem Test 3 Tests and Diagnostics 3.17 Sound/LAN/Modem Test To execute the Sound/LAN/Modem Test, use the Test Diagnostics disk (No.3). Finish the tests of the Diagnostics disk (No.1) by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU. Then in the DIAGNOSTICS MENU, select 9 - EXIT TO MS- DOS.
  • Page 147 3 Tests and Diagnostics 3.17 Sound/LAN/Modem Test Subtest 02 Sign wave This subtest is executed by loading Playwave. In this subtest, the control of the sound volume can be also tested. Connect headphones and make sure the sound (musical scale: do, re, mi, fa, so, la, si, do) is come out from the right and left headphones.
  • Page 148: Ieee 1394 Test

    3.18 IEEE 1394 Test 3 Tests and Diagnostics 3.18 IEEE 1394 Test To execute the IEEE 1394Test, use the Test Diagnostics disk (No.4). Finish the tests of the Diagnostics disk (No.1) by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU.
  • Page 149: Error Status Code

    3 Tests and Diagnostics 3.19 Error Status Code 3.19 Error Status Code Table 3-4 lists the error status codes for the Diagnostic Test. Table 3-4 Error status codes names (1/2) Device name Error code Error status name (Common) Data Compare Error ROM Checksum Error System Location ID Error...
  • Page 150 3.19 Error Status Code 3 Tests and Diagnostics Table 3-4 Error status codes names (2/2) Device name Error code Error status name Bad Command Error Address Mark Not Found Record Not Found HDC Not Reset Error Drive Not Initialized HDC overrun (DRQ) DMA Boundary Error Bad Sector Bad Track Error...
  • Page 151: Hdc Status

    3 Tests and Diagnostics 3.20 HDC Status 3.20 HDC Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXX The hard disk test error status is displayed on the screen by a four-digit number. The hard disk controller error status is composed of two bytes;...
  • Page 152 3.20 HDC Status 3 Tests and Diagnostics Table 3-6 Error register contents Name Description “0” … Not used (Bad block mark) “1” … A bad block mark is detected. “0” … There is no uncorrectable data error. (Uncorrectable) “1” … Uncorrectable data error has been detected. ——...
  • Page 153: Fdd Cleaning

    3 Tests and Diagnostics 3.21 FDD Cleaning 3.21 FDD Cleaning 3.21.1 Function Description This function cleans the heads in the 3.5-inch FDD by executing a series of head load/seek and read operations. A cleaning disk is necessary to perform this program. 3.21.2 Operations 1.
  • Page 154: Log Utilities

    3.22 Log Utilities 3 Tests and Diagnostics 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can also store data on a floppy disk or output the data to a display or a printer. If the power switch is turned off, the error information will be lost.
  • Page 155 3 Tests and Diagnostics 3.22 Log Utilities 3.22.2 Operations Selecting 5-LOG UTILITIES and pressing Enter in the DIAGNOSTIC MENU logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: 0003 ERRORS TS-No PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] 001 FDD 01 0000 110 24015 00 00...
  • Page 156: Running Test

    3.23 Running Test 3 Tests and Diagnostics 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01,02, 04, 06) 3. Display test (subtest 01) 4. FDD test (subtest 02) 5.
  • Page 157 3 Tests and Diagnostics 3.23 Running Test 4. After specifying of the Serial #A test, the following message will appear: Mount the work disk(s) on the drive(s), then press [Enter] key. [Warning : The contents of the disk(s), will be destroyed.] 5.
  • Page 158: Floppy Disk Drive Utilities

    3.24 Floppy Disk Drive Utilities 3 Test and Diagnostics Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1.
  • Page 159 3 Test and Diagnostics 3.24 Floppy Disk Drive Utilities 3.24.2 Operations 1. Selecting 7-FDD UTILITIES from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 - HDD-ID 9 - EXIT TO DIAGNOSTICS MENU 2.
  • Page 160 3.24 Floppy Disk Drive Utilities 3 Test and Diagnostics (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3. COPY program (a) When FORMAT program is loaded, the following message is displayed: FLOPPY DISK FORMAT &...
  • Page 161 3 Test and Diagnostics 3.24 Floppy Disk Drive Utilities 4. DUMP program (a) When DUMP program is loaded, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : V7.00 Drive type select (1:FDD, 2:HDD) ? (b) Select a format type , the display will go to step (h).
  • Page 162 3.24 Floppy Disk Drive Utilities 3 Test and Diagnostics (j) Set the LBA number you want to dump. The system will access the disk and dump a list. (k) The following message will appear. To finish the dump, select 3. Press number key (1:up, 2:down, 3:end) ? (l) The following message will appear.
  • Page 163 3 Test and Diagnostics 3.24 Floppy Disk Drive Utilities 5. HDD-ID READ program Loading HDD ID READ program displays the following HDD ID configuration: [HDD ID Read (V5.10)] [Drive #X] ID code (h) = XXXX No. of Cylinders = XXXXXXXX Removable Cylinders = XXXXXXXX No.
  • Page 164: System Configuration

    3.25 System Configuration 3 Test and Diagnostics 3.25 System Configuration 3.25.1 Function Description The System Configuration program contains the following configuration information for the computer: 1. Processor Type 2. VGA Controller 3. MS-DOS Version 4. BIOS ROM version (1st ID, 2nd ID) 5.
  • Page 165 3 Test and Diagnostics 3.25 System Configuration 3.25.2 Operations 1. Selecting 7-SYSTEM CONFIGURATION from the DIAGNOSTIC MENU and pressing Enter displays the following system configuration: System Configuration Display : Ver X.XX [Machine Name : XXXX ] ** - Processor Type XX-XXXXX ** - VGA Controller...
  • Page 166: Setup

    3.26 SETUP 3 Test and Diagnostics 3.26 SETUP 3.26.1 Function Description This program displays the current system setup information as listed below: 1. Memory (a) Total 2. System Date/Time (a) System Date (b) System Time 3. Battery 4. Password 5. Boot Priority (a) Boot Priority (b) HDD Priority (c) Network Boot Protocol...
  • Page 167 3 Test and Diagnostics 3.26 SETUP 12. Peripheral (a) Internal Pointing Device (b) Hard Disk Mode 13. LEGACY Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 14. PCI LAN 3-66 PORTEGE A100 Maintenance Manual (960-460)
  • Page 168: Accessing The Setup Program

    3.26 SETUP 3 Test and Diagnostics 3.26.2 Accessing the SETUP Program Selecting 0-SETUP from the DIAGNOSTICS MENU and pressing Enter displays the followings: SYSTEM SETUP (1/2) ACPI BIOS version = X.XX BOOT PRIORITY MEMORY Total = XXXXX KB Boot Priority =HDD FDD CD-ROM LAN HDD Priority = Built-in HDD PC Card Network Boot Protocol = PXE...
  • Page 169 3 Test and Diagnostics 3.26 SETUP Moving Within the SETUP Menu and Changing Values 1. Press ß and à to move between the columns horizontally. Press to move between items in a column. Press Fn+ PgUp) and Fn + PgDn) to move between the two pages.
  • Page 170: Setup Options

    3.26 SETUP 3 Test and Diagnostics SETUP Options The SETUP screen is divided into 14 functionally related groups. This section describes each group and its option. 1. Memory This group of options displays the computer’s memory. Total This field displays the total amount of memory installed and is automatically calculated by the computer.
  • Page 171 3 Test and Diagnostics 3.26 SETUP Low Power The following shows low power settings. BATTERY SAVE OPTIONS Processing Speed = Low CPU Sleep Mode = Enabled Display Auto off = 03Min. HDD Auto off = 03Min. System Auto off = 30Min. (*1) LCD Brightness = Semi-Bright (*2) Bright (*3)
  • Page 172 3.26 SETUP 3 Test and Diagnostics Note: In boot mode, the System Auto Off (*1) item does not appear. Display of the LCD Brightness will be changed in the condition below: (*2) Operating the battery (*3) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS.
  • Page 173 3 Test and Diagnostics 3.26 SETUP (d) HDD Auto Off Use this option to set the duration of the HDD automatic power off function. This option stops the rotation of the HDD if you do not read or write to the HDD more than the duration set.
  • Page 174 3.26 SETUP 3 Test and Diagnostics 4. Password This option sets or resets the user password for power on and instant security (Fn+F1). The user password has been registered. Registered Not registered The user password has not been registered. For details on setting the user password, refer to the User’s Manual. 5.
  • Page 175 3 Test and Diagnostics 3.26 SETUP (c) Network Boot Protocol Use this option to set the starting method via a network. Sets to PXE protocol. (Default) Sets to RPL protocol. 6. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up.
  • Page 176 3.26 SETUP 3 Test and Diagnostics 7. Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Power-up Mode Use this option to choose between resume and boot mode. Boot Turns on boot mode.
  • Page 177 3 Test and Diagnostics 3.26 SETUP (e) Auto Power On This option displays setting for Wake-up on LAN. When Windows XP is operating, this function is disabled. Enabled Indicates auto power on and Wake-up on LAN is set. Disabled Indicates auto power on and Wake-up on LAN is not set. When “Enabled”...
  • Page 178 3.26 SETUP 3 Test and Diagnostics (g) Power Button Lamp This option specifies a lamp pattern of power button. Table 3-7 Lamp pattern of power button Status Power ON Standby Power off/halt Mode Lights blue. Lights yellow. Lights orange. 1(default) Mode 2 Lights blue.
  • Page 179 3 Test and Diagnostics 3.26 SETUP Displays an address and interrupt level for the hard disk drive. (b) CD-ROM Displays an address and interrupt level for the CD-ROM drive. (c) PC Card Displays an address and interrupt level for a PC card type of hard disk drive that can boot the computer, when the computer is booted by the drive.
  • Page 180 3.26 SETUP 3 Test and Diagnostics (b) Hard Disk Mode Use this item to select the hard disk mode. Enhanced IDE (Normal) : Select this mode when the HDD is used for Windows XP Tablet PC Edition. (Default) Standard IDE : Select this mode when using an OS which does not support the Enhanced IDE.
  • Page 181 3 Test and Diagnostics 3.26 SETUP Disabled Disables built-in LAN functions. 3-80 PORTEGE A100 Maintenance Manual (960-460)
  • Page 182: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures...
  • Page 183 4 Replacement Procedures 4-ii PORTEGE A100 Maintenance Manual (960-460)
  • Page 184 4 Replacement Procedures Chapter 4 Contents Overview ......................4-1 Safety Precautions..................4-2 Before you Begin ................... 4-3 Disassembly Procedures ................4-4 Assembly Procedures ..................4-5 Tools and Equipment ..................4-5 Screw Tightening Torque ................4-6 Grip Color ....................4-6 Screw Notation....................4-7 Battery pack ......................
  • Page 185 4 Replacement Procedures 4.17 LED board......................4-34 4.18 System board...................... 4-35 4.19 Battery Board/Heat sink/CPU ..............4-37 4.19.1 Battery board................4-37 4.19.2 Heat sink ..................4-38 4.19.3 CPU ....................4-39 4.20 CPU fan......................4-41 4.21 Speaker....................... 4-42 4.22 LCD unit / FL inverter ..................4-44 4.23 LCD cable / Wireless LAN antenna / Bluetooth antenna ........
  • Page 186 4 Replacement Procedures Figure 4-13 Removing the memory module ..............4-21 Figure 4-14 Removing the HDD assembly ..............4-23 Figure 4-15 Removing the HDD .................. 4-24 Figure 4-16 Removing the wireless LAN module ............4-25 Figure 4-17 Removing the MDC module..............4-26 Figure 4-18 Removing the RTC battery...............
  • Page 187 4 Replacement Procedures Figure 4-56 to 4-63 Replacing LG Phillips fluorescent lamp (1) to (8) ...4-68 to 4-76 4-vi PORTEGE A100 Maintenance Manual (960-460)
  • Page 188: Overview

    4.1 Overview 4 Replacement Procedures Replacement Procedures Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
  • Page 189 Danger: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
  • Page 190 4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2.1 Battery Pack”. 1.
  • Page 191: Disassembly Procedures

    4 Replacement Procedures 4.1 Overview Disassembly Procedures Three main types of cable connector are used. Pressure plate connector Spring connector Normal pin connector When disconnecting a pressure plate connector, draw the tab on one side of the plastic pressure plate on the connector and pull the cable out from the connector. When reconnecting a cable to a pressure plate connector, draw enough the pressure plate and insert the cable into the connector.
  • Page 192 4.1 Overview 4 Replacement Procedures Assembly Procedures After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. Take your time and follow the instructions carefully.
  • Page 193 4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. Caution: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage. Note: To tighten screws quickly and accurately, an electric screwdriver is recommended. M2 (2mm) 0.167 N m (1.7 kgf cm) M2.5 (2.5mm) 0.294 N m(3.0 kgf cm)
  • Page 194: Screw Notation

    4.1 Overview 4 Replacement Procedures Screw Notation To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw F: Flat bind screw...
  • Page 195: Battery Pack

    4 Replacement Procedures 4.2 Battery pack Battery pack Removing the battery pack The following describes the procedure for removing the battery pack. (See Figure 4-1.) Caution: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
  • Page 196 Dispose always the used batteries pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. Note: Check v isually the battery terminals and clean off any dirt with a dry cloth.
  • Page 197: Pc Card

    4 Replacement Procedures 4.3 PC card PC card Removing the PC card The following describes the procedure for removing the PC card. (See Figure 4-3.) Caution: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using.
  • Page 198: Sd Memory Card

    4.4 SD memory card 4 Replacement Procedures SD memory card Removing the SD memory card The following describes the procedure for removing the SD memory card. (See Figure 4-4.) Caution: Insert or remove the SD memory card in accordance with any instructions in the SD memory card manual or the manuals of the computer system you are using.
  • Page 199: Connector Panel

    4 Replacement Procedures 4.5 Connector panel Connector panel Removing the connector panel The following describes the procedure for removing the connector panel. (See Figure 4-5.) 1. Open the connector panel. 2. Push the center of the connector panel to bend it and remove the connector panel. Connector panel Figure 4-5 Removing the connector panel Installing a connector panel...
  • Page 200: Keyboard Holder/Keyboard

    4.6 Keyboard holder/Keyboard 4 Replacement Procedures Keyboard holder/Keyboard 4.6.1 Keyboard holder Removing the keyboard holder The following describes the procedure for removing the keyboard holder. (See Figure 4-6.) 1. Open the display. 2. Insert your fingers to the slots at the both sides and lift up the keyboard holder. Slots Keyboard holder...
  • Page 201 4 Replacement Procedures 4.6 Keyboard holder/Keyboard 4.6.2 Keyboard Removing the keyboard The following describes the procedure for removing the keyboard. (See Figure 4-7, 4-8.) 1. Remove the following screws fixing the keyboard. M2 4Z BIND screw M2 4Z BIND Keyboard Figure 4-7 Removing the keyboard 2.
  • Page 202 4.6 Keyboard holder/Keyboard 4 Replacement Procedures 4. Remove the keyboard. Installing a keyboard The following describes the procedure for installing a keyboard. (See Figure 4-7, 4-8.) 1. Set the keyboard on the palm rest with the back up and connect the keyboard cable to the connector PJ3200 on the system board.
  • Page 203: Optical Drive

    4 Replacement Procedures 4.7 Optical drive Optical drive Removing the optical drive The following describes the procedure for removing the optical drive. (See Figure 4-9,4-23.) The optical drive can be removed and installed with the battery pack (4.2) and keyboard (4.6) removed.
  • Page 204: Palm Rest/Touch Pad

    4.8 Palm rest/Touch pad 4 Replacement Procedures Palm rest/Touch pad 4.8.1 Palm rest Removing the palm rest The following describes the procedure for removing the palm rest. (See Figure 4-10, 4-11.) Caution: The touch pad is stuck to the palm rest with adhesives, so it can not be removed.
  • Page 205 4 Replacement Procedures 4.8 Palm rest/Touch pad 3. Remove the following screws fixing the palm rest. M2 3C S-THIN screw M2.5 12B FLAT BIND screw M2 3C S-THIN M2.5 12 B FLAT BIND Palm rest PJ3201 Figure 4-11 Removing the palm rest 4.
  • Page 206 4.8 Palm rest/Touch pad 4 Replacement Procedures 4. Turn over the computer and fix the palm rest with the following screw. M2 4Z BIND screw 4.8.2 Touch pad Removing the touch pad board The following describes the procedure for removing the touch pad board. (See Figure 4-12.) Caution: The touch pad board can be replaced, but the touch pad is stuck to the palm rest with adhesives, so it can not be removed.
  • Page 207 4 Replacement Procedures 4.8 Palm rest/Touch pad 1. Hook the hole of the metal of the touch pad board to the latch of the touch pad and set the touch pad board. 2. Fix the touch pad board with the following screws. M2 3C S-THIN screw 3.
  • Page 208: Memory Module

    4.9 Memory module 4 Replacement Procedures Memory module Caution: The power must be turned off when you remove the memory module. Removing a memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals. Any dirt on the terminals may cause memory access problems.
  • Page 209 4 Replacement Procedures 4.9 Memory module 2. Push down the memory module until it is latched firmly Caution: The power must be turned off when you insert the memory module. Inserting a memory module with the power on risks damaging the module or the computer itself.
  • Page 210: Hdd

    4.10 HDD 4 Replacement Procedures 4.10 HDD Removing the HDD The following describes the procedure for removing the HDD. (See Figure 4-14, 4-15.) Caution: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device.
  • Page 211 4 Replacement Procedures 4.10 HDD 4. Detach the HDD bracket from the HDD. M3 4S FLAT BIND HDD bracket M3 4S FLAT BIND Figure 4-15 Removing the HDD Installing a HDD The following describes the procedure for installing a HDD. (See Figure 4-14, 4-15.) 1.
  • Page 212: Wireless Lan Module

    4.11 Wireless LAN module 4 Replacement Procedures 4.11 Wireless LAN module Removing the wireless LAN module To remove the wireless LAN module, perform the following procedure. (See Figure 4-16.) 1. Peel off the glass tape on the wireless LAN antenna cables. 2.
  • Page 213: Mdc Module

    4 Replacement Procedures 4.12 MDC module 4.12 MDC module Removing the MDC module To remove the MDC module, perform the following procedure. (See Figure 4-17.) 1. Remove the following screws fixing the MDC module. M2 3C S-THIN screw 2. Remove the MDC cable from the MDC module. M2 3C S-THIN MDC cable MDC module...
  • Page 214: Rtc Battery

    4.13 RTC battery 4 Replacement Procedures 4.13 RTC battery Removing the RTC battery To remove the RTC battery, perform the following procedure. (See Figure 4-18.) 1. Remove the RTC battery cable from the connector PJ8760 on the system board. 2. Turn up the insulator and remove the RTC battery. RTC battery Insulator Insulator...
  • Page 215: Internal Microphone/Cover Latch

    4 Replacement Procedures 4.14 Internal microphone/Cover latch 4.14 Internal microphone/Cover latch 4.14.1 Internal microphone Removing the internal microphone To remove the internal microphone, perform the following procedure. (See Figure 4-19.) 1. Remove the internal microphone cable from the connector PJ6003 on the system board.
  • Page 216 4.14 Internal microphone/Cover latch 4 Replacement Procedures 4.14.2 Cover latch Removing the cover latch To remove the cover latch, perform the following procedure. (See Figure 4-20.) 1. Remove the following screws fixing the cover latch. M2.5 4Z BIND screw 2. Remove the cover latch. M2.5 4Z BIND Cover latch Figure 4-20 Removing the cover latch...
  • Page 217: Bluetooth Module

    4 Replacement Procedures 4.15 Bluetooth module 4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, perform the following procedure. (See Figure 4-21.) 1. Remove the flat cable from the connector of the Bluetooth module. 2. Remove the following screw and Bluetooth module. M2 3C S-THIN screw 3.
  • Page 218: Cover Assembly

    4.16 Cover assembly 4 Replacement Procedures 4.16 Cover assembly Removing the cover assembly To remove the cover assembly, perform the following procedure. (See Figure 4-22, 4-23, 4- 24.) 1. Remove the LCD cable and LED board cable from the connectors PJ5600 and PJ9500 on the system board.
  • Page 219 4 Replacement Procedures 4.16 Cover assembly 2. Remove the following screws. M2.5 8B BIND screw (•) M2.5 4B FLAT BIND screw (‚) M2.5 12B FLAT BIND screw (ƒ) (When the optical drive is not removed.) • • ‚ • ‚ •...
  • Page 220 4.16 Cover assembly 4 Replacement Procedures 3. Release the latches at left lower of the cover assembly and remove the cover assembly. Cover assembly Latches Figure 4-24 Removing the cover assembly Installing a cover assembly To install a cover assembly, perform the following procedure. (See Figure 4-22, 4-23, 4-24.) 1.
  • Page 221: Led Board

    4 Replacement Procedures 4.17 LED board 4.17 LED board Removing the LED board To remove the LED board, perform the following procedure. (See Figure 4-25.) 1. Remove the flat cable from the LED board. 2. Remove the LED board from the slot. LED board Flat cable Figure 4-25 Removing the LED board...
  • Page 222: System Board

    4.18 System board 4 Replacement Procedures 4.18 System board Removing the system board To remove the system board, perform the following procedure. (See Figure 4-26.) 1. Open the insulator covering the connector PJ8770 on the system board. 2. Remove the CPU FAN cable from the connector PJ8770. 3.
  • Page 223 4 Replacement Procedures 4.18 System board Installing a system board To install a system board, perform the following procedure. (See Figure 4-26.) 1. Set the system board on the base cover in place and fix it with the following screws. M2.5 12B FLAT BIND screw M2.5 4B...
  • Page 224: Battery Board/Heat Sink/Cpu

    4.19 2nd Battery board/Heat sink/CPU 4 Replacement Procedures 4.19 2 Battery board/Heat sink/CPU 4.19.1 2 Battery board Removing the 2 battery board To remove the 2 battery board, perform the following procedure. (See Figure 4-27.) 1. Remove the following screws fixing the 2 battery board and remove the connector of the 2 battery board from the connector PJ9501 on the system board then remove...
  • Page 225 4 Replacement Procedures 4.19 2nd Battery board/Heat sink/CPU 4.19.2 Heat sink Removing the heat sink To remove the heat sink, perform the following procedure. (See Figure 4-27, 4-28.) 1. Remove the following screws fixing the heat sink and holder and remove the heat sink.
  • Page 226 4.19 2nd Battery board/Heat sink/CPU 4 Replacement Procedures 4.19.3 CPU Removing the CPU Caution: The temperature of CPU may become high. Be sure to work after it has become low. To remove the CPU perform the following procedure. (See Figure 4-29.) 1.
  • Page 227 4 Replacement Procedures 4.19 2nd Battery board/Heat sink/CPU Installing a CPU To remove a CPU perform the following procedure. (See Figure 4-30.) 1. Make sure the mark of cam is in the position of “Releasing”. 2. Set the CPU in place on the CPU socket. Triangle mark socket CPU socket Figure 4-30 Installing a CPU...
  • Page 228: Cpu Fan

    4.20 CPU fan 4 Replacement Procedures 4.20 CPU fan Removing the CPU fan To remove the CPU fan, perform the following procedure. (See Figure 4-31.) 1. Remove the following screws fixing the CPU fan. M2.5 4B FLAT BIND screw 2. Remove the CPU fan from the base assembly. M2.5 4B FLAT BIND CPU fan...
  • Page 229: Speaker

    4 Replacement Procedures 4.21 Speaker 4.21 Speaker Removing the speaker To remove the speakers, perform the following procedure. (See Figure 4-32.) 1. Peel off two acetate tapes fixing the speaker cable. 2. Remove the following screws fixing the speaker holders. M2 3Z S-THIN screw x2 (Left)
  • Page 230 4.21 Speaker 4 Replacement Procedures Installing a speaker To remove a speaker, perform the following procedure. (See Figure 4-32.) 1. Set the speakers in the speaker holders. 2. Fix the speaker holders with the following screws. M2 3Z S-THIN screw x2 (Left) M2 3Z S-THIN screw...
  • Page 231: Lcd Unit / Fl Inverter

    4 Replacement Procedures 4.22 LCD unit / FL inverter 4.22 LCD unit / FL inverter Removing the LCD unit / FL inverter To remove the LCD unit and FL inverter, perform the following procedure. (See Figure 4-33 to 4-37.) 1. Peel off the mask seals and remove the following screws. M2 4Z BIND screw M2 4Z BIND...
  • Page 232 4.22 LCD unit / FL inverter 4 Replacement Procedures 2. Release the latches and remove the display mask from the bottom. Display mask Figure 4-34 Removing the display mask 3. Remove the screws fixing the FL inverter. Remove the connector of the both sides and remove the FL inverter.
  • Page 233 4 Replacement Procedures 4.22 LCD unit / FL inverter 4. Remove the following screws fixing the LCD unit. M2 4Z BIND screw M2 4Z BIND Guide hole Figure 4-36 Removing the screws 5. Put a soft cloth on the keyboard not to damage the surface of the LCD and pull down the top of the LCD on the soft cloth.
  • Page 234 4.22 LCD unit / FL inverter 4 Replacement Procedures 6. Disconnect the LCD cable and remove the LCD unit. Glass tape LCD cable Soft cloth Figure 4-37 Removing the LCD unit Installing a LCD unit / FL inverter To install a LCD unit and FL inverter, perform the following procedure. (See Figure 4-33 to 4-37.) 1.
  • Page 235: Lcd Cable/Wireless Lan Antenna / Bluetooth Antenna

    4 Replacement Procedures 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna 4.23.1 LCD cable Removing the LCD cable To remove the LCD cable, perform the following procedure. (See Figure 4-38.) 1. Remove the right side hinge cover (viewing from the front). 2.
  • Page 236 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna 4 Replacement Procedures 2. Set the hinge cover. When setting, do not make the LCD cable and Bluetooth antenna cables pinched, and do not mistake the direction. 3. Open the insulator wrapping the LCD cable, wrap the LCD cable fixing and apply the acetate tape at two points of the insulator and one point of the LCD cable.
  • Page 237 4 Replacement Procedures 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna 3. Peel off the insulator and remove the wireless LAN antenna cable from the hinge hole. Insulator Antenna cable Figure 4-40 Removing the wireless LAN antenna cable Installing a wireless LAN antenna To install a wireless LAN antenna cable LCD cable, perform the following procedure.
  • Page 238 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna 4 Replacement Procedures 4.23.3 Bluetooth antenna Removing the Bluetooth antenna To remove the Bluetooth antenna, perform the following procedure. (See Figure 4-41.) 1. Peel off the four acetate tapes and Bluetooth antenna. 2.
  • Page 239 4 Replacement Procedures 4.23 LCD cable/Wireless LAN antenna / Bluetooth antenna Installing a Bluetooth antenna To install a Bluetooth antenna, perform the following procedure. (See Figure 4-41.) 1. Pass the Bluetooth antenna cable with the LCD cable through the hinge hole and lay down them in place.
  • Page 240: Hinge Assembly

    4.24 Hinge assembly 4 Replacement Procedures 4.24 Hinge assembly Removing the hinge assembly To remove the hinge assembly, perform the following procedure. (See Figure 4-42, 4-43) 1. Remove the following screws fixing the hinge assembly on the LCD cover side. M2.5 4B FLAT BIND screw x2 (left)
  • Page 241 4 Replacement Procedures 4.24 Hinge assembly 3. Take both the hinges out of the holes. M2.5 4B FLAT BIND Hinge Hinge Figure 4-43 Removing the hinge assembly (base side) Installing a hinge assembly To install a hinge assembly, perform the following procedure. (See Figure 4-42, 4-43.) 1.
  • Page 242: Fluorescent Lamp

    4.25 Fluorescent lamp 4 Replacement Procedures 4.25 Fluorescent lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp assembly (hereafter refer to fluorescent lamp) is different for each LCD module. Refer to the appropriate procedure. Type Part.No Supplier...
  • Page 243 4 Replacement Procedures 4.25 Fluorescent lamp 4.25.1 Replacing the 12.1 inch TDM fluorescent lamp The following describes the procedure for replacing the fluorescent lamp. (See Figure 4-44 to 4-55.) Disassembling the module 1. Peeing of tape and insulating sheet <Procedure> 1) Put quietly the module on a flat plate without foreign objects with the front up.
  • Page 244 4.25 Fluorescent lamp 4 Replacement Procedures 3) Peel off one X-PCB insulating sheet and spread it without it out of the side of bezel. Caution: 1. Keep the X-PCB insulating sheet being on the bezel. 2. Be careful not to damage the TAB. X-PCB insulating sheet Figure 4-45 Replacing TDM fluorescent lamp (2) PORTEGE A100 Maintenance Manual (960-460)
  • Page 245 4 Replacement Procedures 4.25 Fluorescent lamp 2. Removing screws <Procedure> 1) Remove 4 screws on the side of left and the side of right. Caution: When removing screws, use a Phillips screwdriver with bit of No.0. Figure 4-46 Replacing TDM fluorescent lamp(3) 4-58 PORTEGE A100 Maintenance Manual (960-460)
  • Page 246 4.25 Fluorescent lamp 4 Replacement Procedures Removing bezel <Procedure> 1) Turn over the module with the insulating sheet. 2) Releases latches of the bezel and frame (3 points). 3) Lift up slowly the bottom side (Back light side) of bezel and release latches (3 points)at the upper to remove the bezel.
  • Page 247 4 Replacement Procedures 4.25 Fluorescent lamp 4. Opening PCB <Procedure> 1) Open the PCB horizontally. Caution: Do not damage the TAB. Open the X-PCB from the back Figure 4-48 Replacing TDM fluorescent lamp(5) 4-60 PORTEGE A100 Maintenance Manual (960-460)
  • Page 248 4.25 Fluorescent lamp 4 Replacement Procedures 5. Removing PCB-ASSY cell <Procedure> 1) Remove the PCB-ASSY cell from the back light unit. 2) Remove thoroughly remaining double-sided tape on the back of cell. Caution: 1. One point of the upper of cell is fixed with double sided tape. Peel off slowly so as not to break the cell.
  • Page 249 4 Replacement Procedures 4.25 Fluorescent lamp 4-62 PORTEGE A100 Maintenance Manual (960-460)
  • Page 250 4.25 Fluorescent lamp 4 Replacement Procedures Disassembling the module 1. Check of back light for replacement <Check> 1) Refer to the following figure. The sheet shall not be out of the frame. Figure 4-50 Replacing TDM fluorescent lamp(7) PORTEGE A100 Maintenance Manual (960-460) 4-63...
  • Page 251 4 Replacement Procedures 4.25 Fluorescent lamp 2. Assembling PCB ASSY <Procedure> 1) Back light unit for replacement: Remove the peeled-tape on the double-sided tape at the upper of frame. 2) Light the backlight on. 3) Make sure that there is no dust, foreign object, scratch and like that on the backlight and the back of cell.
  • Page 252 4.25 Fluorescent lamp 4 Replacement Procedures 3. Folding TAB/PCB and temporal fixing <Procedure> 1) Fold the X- TAB(X-PCB) to the back of back light unit. Caution: Do not damage the TAB. Fold the X-PCB to the back. Figure 4-52 Replacing TDM fluorescent lamp(9) PORTEGE A100 Maintenance Manual (960-460) 4-65...
  • Page 253 4 Replacement Procedures 4.25 Fluorescent lamp 4. Bezel set <Procedure> 1) Hook the upper side (TAB side) of bezel to the three latches of frame. • 2) Latch the side. 3) Mate the lamp side. ‚ Caution: 1. Do not damage the TAB. 2.
  • Page 254 4.25 Fluorescent lamp 4 Replacement Procedures 5. Fixing PCB and bezel with screws <Procedure> 1) Fix the right side ( 2 points, viewing from the back) with a screw in order of • and ‚. 2) Fix the left side ( 2 points, viewing from the back) with a screw in order of ƒ and „.
  • Page 255 4 Replacement Procedures 4.25 Fluorescent lamp 6. Sticking tape and insulating sheet <Procedure> 1) Stick the X-PCB insulating sheet. • 2) Stick the lower side (lamp side) of bezel tape.‚ 3) Stick the FL cable tape.ƒ„ Caution: 1. When sticking the insulating sheet, do no bend it. 2.
  • Page 256 4.25 Fluorescent lamp 4 Replacement Procedures 4.25.2 Replacing the 12.1 inch LG Phillips fluorescent lamp The following describes the procedure for replacing the fluorescent lamp. (See Figure 4-56 to 4-63.) 1. Disassembly of outside tape/ Cover shield <Procedure> 1) Disassembly of Tape adhesive used for B/L Wire fixing Caution: Pressure or stress should not be given on B/L Wire.
  • Page 257 4 Replacement Procedures 4.25 Fluorescent lamp 2. Disassembly of Top case <Procedure> 1) Disassembly of Top Case Caution: Pressure or stress should not be given on Top Case and Gate TCP. Figure 4-57 Replacing LG Phillip fluorescent lamp (2) 4-70 PORTEGE A100 Maintenance Manual (960-460)
  • Page 258 4.25 Fluorescent lamp 4 Replacement Procedures 3. Disassembly of Source PCB and Gate PCB <Procedure> 1) Disassembly of Gate PCB Caution: Pressure or stress should not be given on PCB and TCP during removing double tape. 2) Disassembly of Source PCB Caution: Pressure or stress should not be given on PCB and TCP during removing double tape.
  • Page 259 4 Replacement Procedures 4.25 Fluorescent lamp 4. Disassembly of Board ASSY, Tape Adhesive, Sheets, Light guide, Plates and Lamp ASSY <Procedure> 1) Disassembly of Board ASSY. Caution: This process should be made in Clean room with no scratch nor particle on polarizer and B/L ASSY.
  • Page 260 4.25 Fluorescent lamp 4 Replacement Procedures 5. Assembly of Lamp ASSY, Plates, Sheets, Light guide, Tape Adhesive and Board ASSY <Procedure> 1) Detaching a protect film from Double Tape at the Lamp ASSY 2) Assembly of Lamp ASSY and Screw Caution: The Maximum value of torque with Screw should be below 2.0kgf.cm.
  • Page 261 4 Replacement Procedures 4.25 Fluorescent lamp 5) Assembly of Board ASSY (Gate PCB fixing with Double Tape.) Caution: Pressure or stress should not be given on PCB and TCP. Figure 4-60 Replacing LG Phillip fluorescent lamp (5) 6. Assembly of Source PCB and Gate PCB <Procedure>...
  • Page 262 4.25 Fluorescent lamp 4 Replacement Procedures 2) Assembly of Gate PCB Caution: Stress should not be given on TCP. Figure 4-61 Replacing LG Phillip fluorescent lamp (6) PORTEGE A100 Maintenance Manual (960-460) 4-75...
  • Page 263 4 Replacement Procedures 4.25 Fluorescent lamp . Assembly of Top Case <Procedure> 1) Assembly of Top Case Caution: Pressure should not be given on Gate TCP. Figure 4-62 Replacing LG Phillip fluorescent lamp (7) 4-76 PORTEGE A100 Maintenance Manual (960-460)
  • Page 264 4.25 Fluorescent lamp 4 Replacement Procedures 8. Assembly of outside Tape and Cover shield <Procedure> 1) Assembly of Tape shield and Tape Adhesive used for Top case fixing Caution: Pressure or stress should not be given on Top case during this process. 2) Assembly of Cover shield(G) Caution: Pressure or stress should not be given on control PCB.
  • Page 265: Appendices

    Appendices...
  • Page 266 Appendices App-ii PORTEGE A100 Maintenance Manual (960-460)
  • Page 267 Appendices Appendix Contents Appendix A Handling the LCD Module................A-1 Appendix B Board Layout....................B-1 System Board Front View................B-1 System Board Back View ................B-3 battery Board Front and Back View............B-5 LED Board Front and Back View..............B-6 Appendix C Pin Assignment .....................C-1 System Board PJ1400/PJ1401 Memory1/2 connector (200pin) .........
  • Page 268 Appendices C.20 PJ3000 MDC I/F connector (30pin) ............C-17 C.21 PJ8800 DC-IN connector (2pin) ..............C-18 C.22 PJ8810 Main battery connector (10pin)............. C-18 C.23 PJ8760 RTC battery connector (2pin) ............C-18 C.24 PJ8770 FAN connector (3pin) ..............C-18 C.25 PJ6001 Speaker connector (4pin) .............. C-19 C.26 PJ6004 Headphone connector (6pin) ............
  • Page 269 Appendices Figures Figure B-1 System board layout (front) ................B-1 Figure B-2 System board layout (Back) ................B-3 Figure B-3 battery board layout..................B-5 Figure B-4 LED board layout...................B-6 Figure E-1 Key layout ......................E-1 PORTEGE A100 Maintenance Manual (960-460) App-v...
  • Page 270: Table

    Appendices Tables Table B-1 System board (front) ..................B-2 Table B-2 System board (back)..................B-4 Table B-3 2nd battery board ...................B-5 Table B-4 LED board......................B-6 System Board Table C-1 PJ1400/PJ1401 Memory1/2 connector (200pin).......... C-1 Table C-2 PJ5600 LCD connector (41pin) ..............C-4 Table C-3 PJ5620 CRT I/F connector (15pin) ..............
  • Page 271 Appendices Table C-26 PJ6004 Headphone connector (6pin) ............C-19 LED Board Table C-27 PJ9600 System Board1 I/F connector (20pin) ........... C-20 Battey Board Table C-28 PJ9650 System Board1 I/F connector (50pin) ..........C-21 Table C-29 PJ8500 2 battery Connector (10pin) ............C-22 Table D-1 Scan codes ....................
  • Page 272 Appendices App-viii PORTEGE A100 Maintenance Manual (960-460)
  • Page 273: Appendix A Handling The Lcd Module

    Apx. A Handling the LCD Module Appendices Apx. A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
  • Page 274 Appendices Apx. A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent.
  • Page 275 Apx. A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
  • Page 276 Appendices Apx. A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
  • Page 277 Apx. A Handling the LCD Module Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. PORTEGE A100 Maintenance Manual (960-460)
  • Page 278 Appendices Apx. A Handling the LCD Module PORTEGE A100 Maintenance Manual (960-460)
  • Page 279: Appendix B Board Layout

    Apx. B Board Layout Appendices Apx. B Appendix B Board Layout B.1 System Board Front View (D) (E) Figure B-1 System board layout (front) PORTEGE A100 Maintenance Manual (960-460)
  • Page 280 Appendices Apx. B Board Layout Table B-1 System board (front) Mark Number Part’s name PJ5600 LCD I/F connector PJ2101 SD card I/F connector PJ8770 FAN connector PJ1400 Memory 1 I/F connector PJ1401 Memory2 I/F connector PJ6001 Speaker I/F connector PJ6002 External microphone I/F connector PJ6003 Internal microphone I/F connector...
  • Page 281 Apx. B Board Layout Appendices B.2 System Board Back View Figure B-2 System board layout (Back) PORTEGE A100 Maintenance Manual (960-460)
  • Page 282 Appendices Apx. B Board Layout Table B-2 System board (back) Mark Number Name PJ1801 CD-ROM I/F connector PJ8801 battery I/F connector PJ1800 HDD I/F connector IC2000 YEBISU3S IC3000 PJ4100 Network I/F connector PJ5640 TV out I/F connector IC1005 IC1200 Montara-GM PJ5600 LCD I/F connector PJ9501...
  • Page 283 Apx. B Board Layout Appendices B.3 2 battery Board Front and Back View (Front) (Back) Figure B-3 2 battery board layout Table B-3 2 battery Board Mark Number Name PJ9650 System board I/F connector PJ8500 battery PORTEGE A100 Maintenance Manual (960-460)
  • Page 284 Appendices Apx. B Board Layout B.4 LED Board Front and Back View (Front) (Back) Figure B-4 LED board layout Table B-4 LED Board Mark Number Name PJ9600 Main board 1 I/F connector PORTEGE A100 Maintenance Manual (960-460)
  • Page 285: Appendix C Pin Assignment

    Apx. C Pin Assignment Appendices Apx. C Pin Assignment Appendix C Pin Assignment System Board C.1 PJ1400/PJ1401 Memory 1/2 connector (200pin) Table C-1 Memory 1/2 connector (200pin)(1/4) Pin No. Signal name Pin No. Signal name VREF VREF SDQ01R-B2P SDQ05R-B2P SDQ00R-B2P SDQ04R-B2P 2R5-B2V 2R5-B2V...
  • Page 286 Appendices Apx. C Pin Assignment Table C-1 Memory1/2 connector (200pin)(2/4) Pin No. Signal name Pin No. Signal name SDQ31R-B2P SDQ25R-B2P 2R5-B2V 2R5-B2V SDQ28R-B2P SDQ24R-B2P SDQS3R-B2P SDM03R-B2P SDQ29R-B2P SDQ26R-B2P SDQ27R-B2P SDQ30R-B2P 2R5-B2V 2R5-B2V SCB5A-B2P SCB0A-B2P SCB4A-B2P SCB1A-B2P SDQS8A-B2P SCB2A-B2P SCB3A-B2P 2R5-B2V 2R5-B2V SCB6A-B2P SCB7A-B2P...
  • Page 287 Apx. C Pin Assignment Appendices Table C-1 Memory1/2 connector (200pin)(3/4) Pin No. Signal name Pin No. Signal name SDQ35R-B2P SDQ37R-B2P SDQ38R-B2P SDQ36R-B2P 2R5-B2V 2R5-B2V SDQS4R-B2P SDM04R-B2P SDQ39R-B2P SDQ33R-B2P SDQ34R-B2P SDQ32R-B2P SDQ43R-B2P SDQ44R-B2P 2R5-B2V 2R5-B2V SDQ40R-B2P SDQ45R-B2P SDQS5R-B2P SDM05R-B2P SDQ47R-B2P SDQ41R-B2P SDQ42R-B2P SDQ45R-B2P 2R5-B2V...
  • Page 288 Appendices Apx. C Pin Assignment Table C-1 Memory 1/2 connector (200pin)(4/4) Pin No. Signal name Pin No. Signal name SMBCLK-P3P PJ5600 LCD connector (41pin) Table C-2 LCD connector (41pin) Pin No. Signal name Pin No. Signal name PNL-P3V PNL-P3V TXDTAO-PYN TXDTAO-PXN TXDTA1-PYN TXDTA1-PYP...
  • Page 289: Table

    Apx. C Pin Assignment Appendices PJ5620 CRT I/F connector (15pin) Table C-3 CRT I/F connector (15pin) Pin No. Signal name Pin No. Signal name RED-PXP GREEN-PXP BLUE-PXP (DDCSDA-P3P) (HSYNC-B3P) (VSYNC-B3P) DDCACK -P3P PJ5640 TV out I/F connector (3pin) Table C-4 TV out I/F connector (3pin) Pin No.
  • Page 290 Appendices Apx. C Pin Assignment PJ1800 HDD I/F connector (44pin) Table C-5 HDD I/F connector (44pin) Pin No. Signal name Pin No. Signal name HDDLED-P5N PDCS3-P3N PDCS1-P3N PDA2-P3P PDAO-P3P PDA1-P3P PDIRQ-P3P PDDACK-P3N PIORDY -P3P PDIOR-P3N PDIOW-P3N PDDREQ-P3P PDD15-P3P PDD00-P3P PDD14-P3P PDD01-P3P PDD13-P3P PDD02-P3P...
  • Page 291 Apx. C Pin Assignment Appendices PJ1801 CD-ROM I/F connector (50pin) Table C-6 CD-ROM I/F connector (50pin) Pin No. Signal name Pin No. Signal name CDAUDL-PXP CDAUDR-PXP CD-GND IDRSTB-P5N SDD08-P3P SDD07-P3P SDD09-P3P SDD06-P3P SDD10-P3P SDD05-P3P SDD11-P3P SDD04-P3P SDD12-P3P SDD03-P3P SDD13-P 3P SDD02-P3P SDD14-P3P SDD01-P3P...
  • Page 292: Table

    Appendices Apx. C Pin Assignment PJ4700 USB1 connector (8pin) Table C-7 USB1 connector (8pin) Pin No. Signal name Pin No. Signal name USBPOV-E5V USBP0-S3N USBP0-S3P USBPOV-E5V USBP1-S3N USBP1-S3P PJ4701 USB2 connector (8pin) Table C-8 USB2 connector (8pin) Pin No. Signal name Pin No.
  • Page 293 Apx. C Pin Assignment Appendices C.10 PJ2100 PC card I/F connector (150pin) Table C-10 PC card I/F connector (150pin) (1/3) Pin No. Signal name Pin No. Signal name BCCD1-B3N BCAD00-BYP BCAD02-BYP BCAD01-BYP BCAD04-BYP BCAD03-BYP BCAD05-BYP BCAD05-BYP BCD14-BYP BCAD07-BYP BCAD08-BYP BCCBEO-BYN BCAD10-BYP BCAD09-BYP BCVS1-B3P...
  • Page 294 Appendices Apx. C Pin Assignment Table C-10 PC card I/F connector (150pin)(2/3) Pin No. Signal name Pin No. Signal name BCAD25-BYP BCAUDI-BYP BCAD26-BYP BCSTSC-BYP BCAD27-BYP BCAD28-BYP BCAD29-BYP BCAD30-BYP BCD02-BYP BCAD31-BYP BCCLKR-BYN BCCD2-B3N ACCD1-B3N ACAD00-BYP ACAD02-BYP ACAD01-BYP ACAD04-BYP ACAD03-BYP ACAD06-BYP ACAD05-BYP ACD14-BYP ACAD07-BYP ACAD08-BYP...
  • Page 295 Apx. C Pin Assignment Appendices Table C-10 PC card I/F connector (150pin) (3/3) Pin No. Signal name Pin No. Signal name ACAD17-BYP ACAD18-BYP ACAD19-BYP ACAD20-BYP ACVS2-B3P ACAD21-BYP ACRST-BYN ACAD22-BYP ACSERR-BYN ACAD23-BYP ACREQ-BYN ACAD24-BYP ACCBE3-BYN ACAD25-BYP ACAUDI-BYP ACAD26-BYP ACSTSC-BYP ACAD27-BYP ACAD28-BYP ACAD29-BYP ACAD30-BYP ACD02-BYP...
  • Page 296 Appendices Apx. C Pin Assignment C.11 PJ3200 Keyboard connector (34pin) Table C-11 Keyboard connector (34pin) Pin No. Signal name Pin No. Signal name NUMLED-P5N ARWLED-P5N CAPLED-P5N KBSC00-S3N KBSC01-S3N KBSC02-S3N KBSC03-S3N KBSC04-S3N KBSC05-S3N KBSC06-S3N KBRT00-S3P KBSC07-S3N KBSC08-S3N KBSC09-S3N KBRT01-S3P KBRT02-S3P KBRT03-S3P KBSC10-S3N KBSC11-S3N KBRT04-S3P...
  • Page 297 Apx. C Pin Assignment Appendices C.13 PJ6002 External microphone connector (6pin) Table C-13 External microphone connector (6pin) Pin No. Signal name Pin No. Signal name A-GND (MICIN-PXP) (25VREF-P2V) N.C. N.C. (INTMIC) C.14 PJ6003 Internal microphone connector (2pin) Table C-14 Internal microphone connector (2pin) Pin No.
  • Page 298 Appendices Apx. C Pin Assignment C.16 PJ2102 Mini PCI I/F connector (124pin) Table C- 16 Mini PCI I/F connector (124pin)(1/2) Pin No. Signal name Pin No. Signal name N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C. N.C.
  • Page 299 Apx. C Pin Assignment Appendices Table C-16 Mini PCI I/F connector (124pin)(2/2) Pin No. Signal name Pin No. Signal name FRAME-P3N CLKRUN-P3N TDRY-P3N SERR-P3N STOP-P3N PERR-P3N DEVSEL-P3N CBE1-P3N AD14-P3P AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P AD06-P3P AD05-P3P AD04-P3P N.C.
  • Page 300 Appendices Apx. C Pin Assignment C.17 PJ3002 Bluetooth connector (20pin) Table C-17 Bluetooth connector (20pin) Pin No. Signal name Pin No. Signal name BT-E3V N.C. N.C. USBP4-S3N USBP4-S3P N.C. N.C. (BTIFOF-S3N) N.C. N.C. N.C. (BTRS T-S3P) N.C. N.C. N.C. N.C. BTMDL-P3N N.C.
  • Page 301 Apx. C Pin Assignment Appendices C.20 PJ3000 MDC I/F connector (30pin) Table C-20 MDC I/F connector (30pin) Pin No. Signal name Pin No. Signal name MDMP-BXP MDC-B3V MDC-B3V M97SY2-P3P M970T2-P 3P M97R52-S3N M97IN2-B3P X97BC2-B3P PORTEGE A100 Maintenance Manual (960-460) C-17...
  • Page 302 Appendices Apx. C Pin Assignment C.21 PJ8800 DC-IN connector (2pin) Table C-21 DC-IN connector (2pin) Pin No. Signal name Pin No. Signal name ADPDC C.22 PJ8810 Main battery connector (10pin) Table C-22 Main battery connector (10pin) Pin No. Signal name Pin No.
  • Page 303: Table

    Apx. C Pin Assignment Appendices C.25 PJ6001 Speaker connector (4pin) Table C-25 Speaker connector (4pin) Pin No. Signal name Pin No. Signal name VO+(VROUTR) VO+(VROUTL) C.26 PJ6004 Headphone connector (6pin) Table C-26 Headphone connector (6pin) Pin No. Signal name Pin No. Signal name HEADL-PXP HEADR-PXP...
  • Page 304: Table

    Appendices Apx. C Pin Assignment LED Board C.27 PJ9600 System Board1 I/F connector (20pin) Table C-27 System Board1 I/F connector (20pin) Pin No. Signal name Pin No. Signal name BTLED-S5N SDLED-B5P CDLED1-P5N HDDLED1-P5N BAT2DR BAT2OR-S5N BAT1GR-S5N BAT1OR-S5N PWLEGR-S3N PWLEOR-S3N DCINGR-S5N DCINOR-S5N C-20 PORTEGE A100 Maintenance Manual (960-460)
  • Page 305: Nd Battery Board

    Apx. C Pin Assignment Appendices Battery Board C.28 PJ9650 System Board1 I/F connector (50pin) Table C-28 System Board1 I/F connector (50pin) Pin No. Signal name Pin No. Signal name PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 PVBAT2 DBT20V-S5N PSDA-S5P...
  • Page 306: Nd Battery Connector (10Pin

    Appendices Apx. C Pin Assignment C.29 PJ8500 2 battery Connector (10pin) Table C-29 2 battery Connector (10pin) Pin No. Signal name Pin No. Signal name PVBAT2 BTMP2-SXP CDCHG2-S5P BT2VD PSCL-S5P PSDA-S5P DBT20V-S5N BT2VD C-22 PORTEGE A100 Maintenance Manual (960-460)
  • Page 307: Appendix D Keyboard Scan/Character Codes

    Apx. D Keyboard Scan/Character Codes Appendices Apx. D Keyboard Scan/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 &...
  • Page 308 Appendices Apx. D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) PORTEGE A100 Maintenance Manual (960-460)
  • Page 309 Apx. D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) Home PgUp PgDn dynabook C7/C4100 Maintenance Manual...
  • Page 310 Appendices Apx. D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2.
  • Page 311: Table

    Apx. D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break Home PgUp PgDn Note : The table above shows scan codes with the left Shift key. In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift...
  • Page 312 Appendices Apx. D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break Home PgUp PgDn Table D-4 Scan codes with Fn key Code set 1 Code set 2 Keytop Make Break Make...
  • Page 313: Table

    Apx. D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc...
  • Page 314: Table

    Appendices Apx. D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Code set 1 Code set 2 Shift Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 E0 F0 *: This key generates only make codes. PORTEGE A100 Maintenance Manual (960-460)
  • Page 315: Appendix E Key Layout

    Apx. E Key Layout Appendices Apx. E Key Layout Appendix E Key Layout Figure E-1 Key layout PORTEGE A100 Maintenance Manual (960-460)
  • Page 316 Appendices Apx. E Key Layout PORTEGE A100 Maintenance Manual (960-460)
  • Page 317: Appendix F Bios/Kbc/Ec Update

    Apx. F BIOS/KBC/EC Update Appendices Apx. F ÉÉBIOS Rewrite Procedures Appendix F BIOS/KBC/EC Update When updating the BIOS and EC/KBC set floppy diskette including updated program into the floppy drive and turn on the computer while holding down following key. •...
  • Page 318 Appendices Apx. F BIOS/KBC/EC Update PORTEGE A100 Maintenance Manual (960-460)
  • Page 319: Appendix G Reliability

    Apx. G Reliability Appendices Apx. G Reliability Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for the system. Table G-1 MTBF Component Time (hours) System (hour) 6,444 PORTEGE A100 Maintenance Manual (960-460)
  • Page 320 Appendices Apx. G Reliability PORTEGE A100 Maintenance Manual (960-460)
  • Page 321: Appendix H Key Fd

    Apx. H Key FD Appendices Apx. H Reliability Appendix H Key FD This Appendix explains how to make a key FD. 1. Start the setup program. 2. Set the cursor to Not Registered of PASSWORD and press Space or BackSpace key. The screen to input the password appears.
  • Page 322 Appendices Apx. H Key FD PORTEGE A100 Maintenance Manual (960-460)

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