Servicedesk Incidents By Assigned To User; Servicedesk Incidents By Category; Servicedesk Incidents By Impact; Servicedesk Incidents By Priority - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual

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ServiceDesk Incidents by Assigned to User

ServiceDesk Incidents by Category

ServiceDesk Incidents by Impact

ServiceDesk Incidents by Priority

ServiceDesk Incidents by Status

The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
Displays a count of incidents by worker with a breakdown by year, quarter, and
month.
The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
Displays a count of incidents by category with a breakdown by year, quarter, and
month.
The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
Displays a count of incidents by impact with a breakdown by year, quarter, and
month.
The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
Displays a count of incidents by priority with a breakdown by year, quarter, and
month.
The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
Displays a count of incidents by status with a breakdown by year, quarter, and
month.
The report lets users filter the results by a month and year date range, type,
category, impact, priority, urgency, creator, and assignee.
ServiceDesk Incidents by Assigned to User
Report reference
143

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