Table Of Contents - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual
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Chapter 1
IT Analytics Solution .................................................................... 15
How IT Analytics works ................................................................. 15
Chapter 2
Installing and configuring IT Analytics Solution ................................ 18
Hardware prerequisites ................................................................. 20
Software prerequisites .................................................................. 20
Installing IT Analytics Solution ...................................................... 21
Licensing IT Analytics Solution ...................................................... 21
Configuring IT Analytics Solution ................................................... 22
Configuring Symantec Endpoint Protection connections ..................... 23
Symantec Endpoint Protection connection fields ............................... 24
Adding Symantec Endpoint Protection connections ............................ 25
Editing Symantec Endpoint Protection connections ............................ 25
Deleting Symantec Endpoint Protection connections .......................... 26
Configuring the ServiceDesk connection .......................................... 26
ServiceDesk connection fields ........................................................ 27
Editing the ServiceDesk connection ................................................. 28
Deleting the ServiceDesk connection ............................................... 28
Adding cubes ............................................................................... 29
Adding reports ............................................................................ 29
Configuring the cube processing tasks ............................................. 30
Verifying your installation ............................................................. 30
Uninstalling IT Analytics ............................................................... 31
Removing the IT Analytics Packs .................................................... 31
Uninstalling IT Analytics Solution .................................................. 32
............................................................................................... 4
Services on the same server ..................................................... 32
Contents
.................................... 15
........... 17
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