Servicedesk Releases Cube - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual
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ServiceDesk Releases Cube
Dimensions
Measures
ServiceDesk Releases Cube
ServiceDesk Release Management. It represents a historical view of Releases that
were created in ServiceDesk.
Assigned to User
Contact Type
Date Closed
Date Ended
Date Opened
Date Reviewed
Date Scheduled
Date Started
Location
Reference
Release
Status
Time Closed
Time Ended
Time Opened
Time Reviewed
Time Scheduled
Time Started
User
Avg Age (Days)
The average number of days since the release was created. The number is
useful for understanding the age of the release. This measure is valid for all
releases that do not have a Resolved or Closed state.
– Contains data that is associated with the
Cube reference
ServiceDesk Releases Cube
107
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