Symantec 10514879 - Norton Confidential User Manual

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User Guide

PN: 10742179

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Summary of Contents for Symantec 10514879 - Norton Confidential

  • Page 1: User Guide

    User Guide PN: 10742179...
  • Page 2 Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks, are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation. Other names may be trademarks of their respective owners.
  • Page 3 (collectively the Software”) is the property of D. transfer the Software on a permanent basis to another person or entity, provided that You Symantec or its licensors, and is protected by copyright law. While Symantec continues to retain no copies of the Software and the transferee agrees to the terms of this license.
  • Page 4 URLs of websites visited that the Software deems potentially fraudulent. This information Activation: is collected by Symantec for the purpose of A. During the installation process, the Software evaluating and improving the ability of may uninstall or disable other security products, Symantec’s products to detect malicious...
  • Page 5: Limited Warranty

    Symantec only for the purpose of improving remedy in the event of a breach of this warranty the ability of Symantec’s products to detect will be that Symantec will, at its option, replace malicious behavior. Symantec will not correlate any defective media returned to Symantec...
  • Page 6 Documentation”, as applicable, and any the Documentation or by a written document successor regulations. Any use, modification, that has been signed by both You and Symantec. reproduction release, performance, display or Should You have any questions concerning this disclosure of the Software by the U.S.
  • Page 7: Table Of Contents

    Contents Chapter 1 Installation Before you begin ........9 Installing and activating Norton Confidential .
  • Page 8 Contents...
  • Page 9: Installation

    Installation This chapter includes the following topics: Before you begin Installing and activating Norton Confidential If the opening panel does not appear Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet.
  • Page 10: If The Opening Panel Does Not Appear

    Installation If the opening panel does not appear 3 Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation. 4 In the Installation Options panel, review the options, and then click Next.
  • Page 11: Getting Started

    Getting started This chapter includes the following topics: Starting Norton Confidential Activating your product Exploring the main window Viewing the status of your protection categories About the summary status indicator For more information Starting Norton Confidential “Responding to Norton Confidential protects any computer on which it is status indicators ”...
  • Page 12: Activating Your Product

    Activation Needed alert regularly until you activate the product. Product activation reduces software piracy and ensures that you are using authentic Symantec software. You must activate your product within the time period that is specified by the alert, or your product will stop working.
  • Page 13: Exploring The Main Window

    Getting started Exploring the main window If you have problems activating If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might be blocking the connection.
  • Page 14 Norton product information from one location. Help opens the Norton Confidential online Help. Technical Support lets you view the Support page of the Symantec Web site. Quick Tasks Run LiveUpdate lets you check for the latest product and product updates.
  • Page 15: Viewing The Status Of Your Protection

    Getting started Viewing the status of your protection categories 3 In the center of the window, click the option bar that you want to explore. Your options are: Tasks Lets you run the tasks that are specific to your product. Settings Lets you view and customize options that are specific to your product.
  • Page 16: About The Summary Status Indicator

    Getting started About the summary status indicator About the protection categories Depending on the programs that are installed with the Norton Protection Center, the protection categories can include the following: Basic PC Security Displays the status of protection categories that are specific to your product.
  • Page 17 If you do not have an antivirus product installed, you are not fully protected. To purchase Norton AntiVirus, go to the following URL: www.symantec.com/product/ Responding to status indicators When a status indicator displays a status that requires your attention, you can take action to improve your protection status.
  • Page 18: For More Information

    For more information The product documentation provides assistance for using Norton Confidential. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product. Help provides links to information that assists you with the specific tasks that you want to complete.
  • Page 19 If you purchased this product as a download, the PDF and Adobe Reader are not included. You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site. To install Adobe Reader from the CD 1 Insert the CD into the CD-ROM drive.
  • Page 20 1 Open the location into which you copied the PDF. 2 Double-click the PDF. Accessing the Symantec Web site You can access the Symantec Web site from your product, and from a browser. To access the Symantec Web site from your product 1 In the main window, click the Norton Confidential tab.
  • Page 21 Getting started For more information 3 Select the Symantec Web page that you want to view. Your options are: Help & Technical Visit the Support Web site takes Support you to the Support page where you can access Technical support,...
  • Page 22 Getting started For more information To access the Symantec Web site from the Reports & Statistics section 1 In the main window, click the Norton Confidential tab, and then click the Reports & Statistics bar. 2 Click View Online Virus Encyclopedia.
  • Page 23: Service And Support Solutions

    Symantec offers a range of technical support and customer service options on the Internet at the following address: http://service.symantec.com/techsupp/ On the Symantec support Web site, you can search our technical support knowledge base for help with technical issues, such as installing, configuring, or troubleshooting your Symantec product.
  • Page 24: Support For Old And Discontinued Versions

    Support for old and discontinued versions Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold, telephone support is discontinued 60 days later. Technical information may still be available through the support Web site at the following address: http://service.symantec.com...
  • Page 25 Zealand Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.symantec.com/region/reg_ap/ Europe, Middle East, Symantec Ltd Consumer Services & Support and Africa PO Box 5689 Blanchardstown Dublin 15 Ireland http://www.symantec.com/region/reg_eu/ Latin America Symantec Brasil Sevico e Suporte Symantec...
  • Page 26 Service and support solutions Worldwide service and support...
  • Page 27: Index

    User Guide PDF Reports & Statistics 14 from 10 Settings 14 starting installation 10 Support 13–14 Tasks 14 Help accessing 18 Needs Attention 16 printing 18 Norton Confidential Symantec service and desktop icon 12 support 23 main window 14 starting 11...
  • Page 28 Index Symantec Web site (continued) Norton Protection Center in the Windows task bar 16 support 20 protection categories 15 protection levels 16 status indicator 16 Technical Support 23 for Norton Confidential 20 from Symantec 20 phone activation 13 transaction security 16...

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