Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual page 10

10 Contents
ServiceDesk Problems by Category ................................................ 144
ServiceDesk Problems by Impact ................................................... 144
ServiceDesk Problems by Priority .................................................. 145
ServiceDesk Problems by Status .................................................... 145
ServiceDesk Problems by Urgency ................................................. 145
ServiceDesk Release Search .......................................................... 145
ServiceDesk Releases by Assigned to User ....................................... 145
ServiceDesk Releases by Status ..................................................... 146
Software Delivery Search ............................................................. 146
Software License Compliance by Cost Center ................................... 146
Software License Compliance by Department .................................. 146
Software License Compliance by Location ....................................... 146
Software License Trend ............................................................... 147
Top 10 Applications Consuming CPU ............................................. 147
Top 10 Applications Consuming Memory ........................................ 147
Top 10 Users Consuming CPU ....................................................... 147
Virus Alert Details ...................................................................... 147
Virus Alert Trend ....................................................................... 147
Virus Definition Distribution Details .............................................. 148
Vista Readiness Details ................................................................ 148
Windows 7 Readiness Details ........................................................ 148
Appendix D Dimension Attribute reference
....................................... 149
Add Remove Programs ................................................................ 155
Asset ........................................................................................ 155
Asset Status .............................................................................. 155
Asset Type ................................................................................ 156
Computer .................................................................................. 156
Cost Center ............................................................................... 156
Created Date .............................................................................. 157
Date ......................................................................................... 157
Department ............................................................................... 157
EP Access Right ......................................................................... 157
EP Administrator ....................................................................... 158
EP Alert .................................................................................... 158
EP Alert Date ............................................................................. 158
EP AntiVirus Policy .................................................................... 159
EP Application and Device Control Policy ........................................ 160
EP Client ................................................................................... 161
EP Computer ............................................................................. 161
EP Creation Date ........................................................................ 162
EP Domain ................................................................................ 162