Creating Key Performance Indicators (Kpis) - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual

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Creating Key Performance Indicators (KPIs)

A Status Expression is typically used to compare the Value Expression with
the Goal Expression. However, it can be any MDX expression that is meaningful
for this KPI. This expression is typically a number between 1 (goal has been
met) and -1 (value is below the goal).
A Trend Expression is typically used to represent the current trending over
time of the Value Expression compared with the Goal Expression. However, it
can be any MDX expression that is meaningful for this KPI. This expression
is typically a number between 1 (increasing or getting better) and -1 (decreasing
or getting worse).
For more information on KPIs in SQL Server Analysis Services, see
http://technet.microsoft.com/en-us/library/ms166869(SQL.90).aspx.
IT Analytics Solution lets you create KPIs by manually defining them in the console
navigation under the Settings folder. You can also directly create KPIs through
the pivot tables.
This procedure is an example of creating KPIs for computers with critical patch
vulnerability defined through the cube. The example highlights how this procedure
automatically populates some of the MDX code that is needed to define the KPI.
To create KPIs
1
In the Symantec Management Console, on the Home menu, click IT Analytics.
2
In the left pane, expand the Pivot Tables folder.
3
Click Patch Management Cube.
4
Click anywhere inside the cube to display the Pivot Table Field List.
5
Click and drag the Software Update - Severity field into the Drop Row Fields
Here section.
6
Click and drag Vulnerable Computer Count into the Drop Totals or Detail
Fields Here section.
7
Click and drag Applicable Computer Count into the Drop Totals or Detail
Fields Here section.
8
Right-click the cell in the cube that represents Vulnerable Computer Count
with Critical Severity and click Use as KPI Value.
9
Right-click the cell in the cube that represents Applicable Computer Count
with Critical Severity and click Use as KPI Goal.
10
In the New Key Performance Indicator section, verify that KPI Value and
KPI Goal are defined.
Implementing IT Analytics Solution
Creating Key Performance Indicators (KPIs)
53

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