About Damage That Viruses Cause; About The Quarantine; Move Files That Are Infected By Viruses To The Quarantine - Symantec 10551441 - AntiVirus Corporate Edition Client Manual

About damage that viruses cause

About the Quarantine

Move files that are infected by viruses to the Quarantine

If an infection is found soon after the file became infected, the formerly infected
file will probably be fully functional. In some instances, however, Symantec
AntiVirus may clean an infected file that has already been damaged by the virus.
For example, if Symantec AntiVirus finds the Word.Wazzu macro virus in an
infected document file, Symantec AntiVirus removes the virus, but does not
remove the word wazzu that the virus places in the infected document. In this
case, Symantec AntiVirus cannot repair the damage that has been done to the
infected file.
Sometimes Symantec AntiVirus detects an unknown virus that can't be
eliminated with the current set of virus definitions, or you have a file that you
think is infected but is not being detected. The Quarantine safely isolates
potentially infected files on your computer. A virus in a quarantined item
cannot spread.
Moving a virus-infected file to the Quarantine drastically reduces the
opportunity for the virus to copy itself and thus infect other files. This action is
a recommended second action for both macro and non-macro virus infections.
Moving a virus-infected file to the Quarantine prevents the spread of the virus.
However, it does not clean the virus, so the virus stays on your computer until
the virus is cleaned or the file is deleted. Moving an infected file to the
Quarantine is a useful action to perform on files that have been infected by file
viruses and macro viruses, but is not useful for boot virus infections. Usually,
boot viruses reside in the boot sector or partition tables of a computer; these
items cannot be moved to the Quarantine.
See "About the master boot record"
See "Boot viruses" on page 12.
After a file is moved to the Quarantine, you can attempt to clean the file, delete
the file permanently, or restore it back to its original location. You can also view
properties of the infected file. When virus definitions files are updated, you can
rescan the virus-infected file in the Quarantine.
See "Rescanning files in the Quarantine for viruses"
What to do if a virus or security risk is found
on page 13.
on page 79.
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About the Quarantine