Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual page 12

12 Contents
Monitor NT Event Type ............................................................... 174
Monitor NT Event User ................................................................ 174
Monitor Process Name ................................................................ 174
Monitor Process Owner ............................................................... 175
Monitor Task ............................................................................. 175
Organizational Group .................................................................. 175
Package .................................................................................... 175
Package Distribution Event Status ................................................. 175
Package Download Method ........................................................... 175
Package Download Source ............................................................ 175
Package Download URL ............................................................... 176
Package Server .......................................................................... 176
Package Status ........................................................................... 176
Parent Task ............................................................................... 176
Processor .................................................................................. 176
ServiceDesk Affected User ........................................................... 176
ServiceDesk Assigned to User ....................................................... 177
ServiceDesk Change .................................................................... 178
ServiceDesk Change Impact .......................................................... 178
ServiceDesk Change Location ....................................................... 178
ServiceDesk Change Priority ........................................................ 178
ServiceDesk Change Source .......................................................... 178
ServiceDesk Change Status .......................................................... 179
ServiceDesk Change Type ............................................................ 179
ServiceDesk Change Urgency ........................................................ 179
ServiceDesk Contact Type ............................................................ 179
ServiceDesk Created by User ........................................................ 179
ServiceDesk Date Closed .............................................................. 180
ServiceDesk Date Due ................................................................. 180
ServiceDesk Date Ended .............................................................. 180
ServiceDesk Date Implemented ..................................................... 181
ServiceDesk Date Modified ........................................................... 181
ServiceDesk Date Needed ............................................................. 181
ServiceDesk Date Opened ............................................................. 181
ServiceDesk Date Resolved ........................................................... 182
ServiceDesk Date Reviewed .......................................................... 182
ServiceDesk Date Scheduled ......................................................... 182
ServiceDesk Date Started ............................................................. 182
ServiceDesk Incident ................................................................... 183
ServiceDesk Incident Category ...................................................... 183
ServiceDesk Incident Close Code ................................................... 183
ServiceDesk Incident Impact ........................................................ 184
ServiceDesk Incident Location ...................................................... 184