Servicedesk Incidents Cube - Symantec IT ANALYTICS SOLUTION 7.0 SP2 - V1.0 Manual
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Table of Contents
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100
Cube reference
ServiceDesk Incidents Cube
ServiceDesk Incidents Cube
Dimensions
ServiceDesk Incidents Cube
Incident Management and represents a current and a historical view of Incidents
in ServiceDesk.
Affected User
Assigned to User
Category
Close Code
Contact Type
Created by User
Date Closed
Date Modified
Date Opened
Impact
Incident
Last Modified by User
Location
Priority
Reference
Resolved by User
Source
Status
Time Closed
Time Modified
Time Opened
Type
Urgency
User
– Contains data that is associated with ServiceDesk
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