About Your Dish Network Account - Dish Network SoloDVR ViP 612 User Manual

Chapter 1

About Your DISH Network Account

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BOUT OUR
This section describes how to order your packages and provides information on how to
find information about your DISH Network account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages. You can also
add programming using the Customer Support Application through DishHOME (see
page 44 for more details).
1
Press POWER on the front panel to turn on the receiver.
2
Press SYSTEM INFO on the front panel to display the receiver's System Information
menu on the nearby TV screen.
3
Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been
installed and you would like to begin receiving services. A representative will explain the
available program packages. Give the representative information from the System
Information screen, as requested.
4
Your services will be turned on via the satellite signal. This process usually takes just a
few minutes.
5
Select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be sure to have your account information
handy and choose one of the following:
• Go to our website at www.dishnetwork.com/my account.
• Press MENU on your remote control and then select Customer Service.
• Call DISH Network by calling 1-800-333-DISH (3474).
Note: Additional authorization may be required before high definition programming and/or
over-the-air broadcasts can be viewed; additional fees may apply.
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