Dish Network ViP222 User Manual
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Dish Network ViP222 User Manual

Dish Network ViP222 User Manual

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Summary of Contents for Dish Network ViP222

  • Page 1 To subscribe to programming, or for assistance with installing or using the system, call Customer Service at 1-800-333-DISH (3474) 194938...

  • Page 2: For Your Safety

    In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the public to download from www.echostar.com. Equipment and Software Covered by this User’s Guide This User Guide covers the ViP222 receiver and software model ViP222. This Guide may cover other devices, not listed here. Copyright Notice Copyright ©...

  • Page 3: Table Of Contents

    Important Safety Instructions Introduction ELCOME OW TO SE THIS UIDE DISH A BOUT CCOUNT TV N ATCHING DDITIONAL ERVICES TV R BOUT ATELLITE ECEPTION ONNECT TO A HONE INE OR ROADBAND OVING CREEN Receiver and Remote Controls ATELLITE ECEIVER VERVIEW...
  • Page 4 Table of Contents Finding Programs to Watch HANGING HANNELS SING THE ROGRAM UIDE SING THE ROWSE ANNER SING EARCH TO IND A ROGRAM INDING A ROGRAM BY ITS HEME SING ICTURE ICTURE Pay-Per-View RDERING A ROGRAM EVIEWING URCHASES Favorites Lists HAT ARE AVORITES ISTS...
  • Page 5 Table of Contents Interactive TV HOME I NTERACTIVE USTOMER UPPORT Timers IMERS SING THE IMERS ETTING P AN UTOMATIC IMER ETTING ANUAL IMER ELETING A IMER VERLAPPING IMERS Remote Control Setup MPROVING ECEIVER ONTROL ONTROLLING THER OMPONENTS ECOVER UTTON ENDING ISCRETE OWER N AND...
  • Page 6 Table of Contents 11 Connections and Setup TV (TV1) ONNECTING TO THE EARBY (TV1 TV2) ONNECTING TO THE EMOTE ONNECTING TO NTENNA ONNECTING THE HONE ONNECTING TO A ROADBAND ETWORK ONNECTING A TO THE EMOTE COMM ONNECTING SING ONNECTING AN NTENNA SING ROUBLESHOOTING...

  • Page 7: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 8 Satellite Dish Coaxial Cable from Satellite Dish Ground Clamp Electric Service Equipment Ground Clamps...

  • Page 9: Introduction

    Introduction Introduction to DISH So you have a DISH receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you with your DISH satellite TV receiver.

  • Page 10: Welcome

    Welcome ELCOME Thank you for choosing DISH. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides the latest products and satellite-delivered services—with high performance, ease of operation, and a wide variety of entertainment options.

  • Page 11: How To Use Thi Guide

    Introduction How to Use this Guide Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option.

  • Page 12: About Your Dish Account

    Where to Find Information on Your Account If you want to know about charges to your DISH account or if you would like to make changes to your DISH packages, be sure to have your account information handy and choose one of the following: •...

  • Page 13: Watching Tv Now

    Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch; pause live TV; and record your favorite shows. Finding a Program to Watch You’re already itching to use your remote control, so pick it up now and find something to watch.

  • Page 14: Additional Services

    Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

  • Page 15: Why Connect To A Phone Line Or Broadband

    Whenever the receiver is turned off using the remote control or front-panel POWER button, you will see the DISH logo and helpful tips on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost, and also provides useful information about your receiver and its features.
  • Page 16 Why are some of the channels red in the Program Guide? The channels that are red in the Program Guide are those which are not currently a part of your DISH package. If you’d like to watch those channels, then please call 1-800-333-DISH or visit the www.dish.com website.

  • Page 17: Receiver And Remote Controls

    Receiver and Remote Controls About Your Satellite TV System This chapter helps you get to know your receiver and remote controls, which let you use all your receiver’s functions. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s presented in later chapters.

  • Page 18: Satellite Receiver Overview

    This section gives you an overview of your DISH satellite TV receiver system. Satellite Receiver This dual satellite-tuner receiver can view standard-definition (SD) and high-definition (HD) programming from DISH on two TVs, or (with an attached over-the-air antenna) view over-the-air digital/HD broadcasts on the nearby HDTV. •...
  • Page 19 Satellite Receiver Dual and Single Modes • Remote TV—Programming from the receiver is delivered to a TV located in another room using existing in-home coaxial cable and is controlled using Remote Control 2. The video displayed on the remote TV is always in standard definition (SD). High-def- inition satellite programming (for example, on channels that display the HD markings) can be viewed on the remote TV;...

  • Page 20: Single Mode

    Chapter 2 Dual and Single Modes Single Mode Single Mode provides the unique features of your dual-tuner receiver—like Picture-in- Picture (PIP)—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either remote control. The format of the programming shown on the remote TV(s) is standard-definition (SD);...

  • Page 21: Remote Controls

    Remote Controls Switching Between Dual and Single Mode Put your DISH receiver in Single or Dual Mode by pressing the front panel MODE button. Keep the following items in mind when switching the satellite TV receiver between Dual and Single Mode:...
  • Page 22 You must point the remote control To use Remote Control 2 to control a directly at the DISH receiver, with no DISH receiver, you must attach the objects blocking the line of sight. remote control antenna to the receiver Remote Control 1 uses IR signals back-panel jack (see page 15).

  • Page 23: Remote Control Batteries

    Satellite Receiver Remote Controls Remote Control Batteries The remote control comes with AAA batteries. When you replace old batteries, you should replace all four batteries. Use batteries of the same type, for example, alkaline or carbon zinc. Don’t mix batteries of different types.

  • Page 24: Remote Control Buttons

    Chapter 2 Remote Controls Remote Control Buttons SAT Mode Receiver Power & TV Power Input Top button turns the receiver on/off, Press once for Input Bottom button turns the TV on/off Press and hold for Recover (programming required) Receiver Menu Access features and settings Page Buttons in your satellite receiver...
  • Page 25 Satellite Receiver Remote Controls TV Mode TV/Video TV Power Switch between TV inputs top and bottom button Turn TV on/off TV Menu Access menu features Volume available on some TVs Control TV volume Mute Arrows/Select Buttons Turn TV volume on or off Channel up/down on TV, navigate TV menus/modes and select desired TV option...

  • Page 26: Dvd Mode

    Chapter 2 Remote Controls DVD Mode To use the features described in this section, make sure your are in DVD mode by pressing the DVD Mode button. You can also use this mode to operate a VCR instead of a DVD player. Remote programming is required.

  • Page 27: Satellite Receiver Front Panel

    Satellite Receiver Satellite Receiver Front Panel ATELLITE ECEIVER RONT ANEL Note: Your receiver may look slightly different than the unit shown above. ATELLITE ECEIVER ANEL Note: Your receiver may look slightly different than the unit shown above.

  • Page 28: Using The O N -Screen Menus

    Chapter 2 Using the On-Screen Menus SING THE CREEN ENUS The menus make using your receiver and selecting programs to watch quick and easy. Use the menus to control the receiver and to use its features, such as setting locks for parental controls, choosing a program to watch, or creating a new Favorites list.

  • Page 29: Using Text Fields

    Satellite Receiver Using Text Fields • A single-choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected. • A multiple-choice list allows you to select more than one choice at one time.
  • Page 30 If you would like to put the receiver in a remote location (such as a closet or cabinet), be sure to get a replacement remote control that uses UHF Pro signals to control TV1. Please call your DISH retailer, or visit the www.mydish.com website, select Upgrades, and then Remotes & Accessories.

  • Page 31: Anner

    Finding Programs to Watch Let’s Watch TV ™ The receiver is on channel 414, but you need to change it quickly to channel 210. How do you change the channel? You know your favorite team is playing, but you’re not sure of the channel.

  • Page 32: Guide

    • A red background behind a channel usually means the channel in not included with your current DISH package. You can watch it if you upgrade your package. Visit the www.mydish.com website and select Upgrades, or call 1-800-333-DISH (3474). •...
  • Page 33 Finding Programs to Watch Using the Program Guide • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels. The All Sub list shows only the channels in your subscription. The All HD list shows only the HD channels in your subscription. If you have set up and wish to use another list, then select it from the available lists by pressing GUIDE repeatedly;...

  • Page 34: Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE ANNER Use the Browse Banner to see what other programs are on while not missing the program you are watching. When the Browse Banner is open, you will see the information from the Program Guide for the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen.

  • Page 35: Program

    Finding Programs to Watch Using Search to Find a Program SING EARCH TO IND A ROGRAM You can find programs to watch by using the Search feature of the receiver. This feature will search all channels, including over-the-air channels (if an over-the-air antenna is properly connected to the receiver, as described on page 98), and find programs that match keywords that you enter.

  • Page 36: Theme

    Chapter 3 Finding a Program by its Theme INDING A ROGRAM BY ITS HEME You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want.
  • Page 37 Finding Programs to Watch Tips • Press INFO to get more information about the program you highlighted. • Press VIEW LIVE TV to cancel almost any screen and return to live TV. • Press SWAP, without pressing PIP first, to switch between the two satellite TV tuners in Single Mode.
  • Page 38 Chapter 3 Questions Notes...
  • Page 39 Pay-Per-View Ordering Pay-Per-View Programs Is tonight a popcorn and movie night? Why rent and return videos when you can use the information in this chapter to order and watch DISH Cinema right from your couch? • RDERING A ROGRAM •...

  • Page 40: Iew Rogram

    Internet connection. After you order a PPV program, you can watch it on all receivers on your DISH account. Using the remote control, you can order the exact same program for each receiver but pay for the program only once.
  • Page 41 Pay-Per-View programming using your remote control. UESTIONS • How can I order an event for all my DISH receivers/connected TVs? – Order on each receiver, one at a time with the receiver’s remote control. For each receiver, make sure that it is connected to an active phone line or a broadband network.
  • Page 42 Chapter 4 Questions Notes...

  • Page 43: Ists

    Favorites Lists Setting Up Your Favorites Lists One of the benefits of DISH service is that it provides you access to many TV channels. However, the number of choices can make it difficult to find something to watch. When you read this chapter, you’ll learn how to set up and use Favorites Lists.

  • Page 44: List?

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES ISTS Favorites Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in as many as four lists for TV1, and four lists for TV2 (available in Dual Mode). •...

  • Page 45: F Avorites L Ists

    Favorites Lists Creating or Changing Favorites Lists REATING OR HANGING AVORITES ISTS You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in your list are shown in the Program Guide and Browse Banner.
  • Page 46 Chapter 5 Tips • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. The Favorites lists for TV2 are available only when your receiver is in Dual Mode. •...

  • Page 47: Ontrols Ocks

    Parental Controls Securing Your Receiver With Locks An important concern to parents is the ability to protect their children. With so many channels come greater potential to access programming which may be unwanted in your home. You can use the safeguards described in this chapter to set up and use locks. •...

  • Page 48: C Ontrols /L Ocks

    Chapter 6 What are Parental Controls/Locks? HAT ARE ARENTAL ONTROLS OCKS Parental Controls (or Locks) allow you to password-protect programming based on its ratings, or on a channel-by-channel basis. When you have locked your receiver: • If you try to access a locked item or open the Locks menu, your receiver displays a message on the screen prompting you to enter the password.

  • Page 49: Password

    (*) as you enter the digits of the password. Then select OK. Memorize this new password. From now on, enter this password to lock or unlock the receiver. If you forget your password, then you will need to contact the DISH Customer Service Center and speak with a representative.

  • Page 50: Ratings Locks

    Chapter 6 Creating or Changing Ratings Locks Press the MENU button and select parental-control Locks (5). If the receiver is locked, enter the password using the remote’s NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Then select OK. Select Lock System or Unlock System.
  • Page 51 Parental Controls Creating or Changing Ratings Locks PG—Parental Guidance Suggested. Some Material May Not Be Suitable For Children. A PG-rated motion picture should be investigated by parents before they let their younger children attend. The PG rating indicates, in the view of the Rating Board, that parents may consider some material unsuitable for their children, and parents should make that decision.
  • Page 52 Chapter 6 Creating or Changing Ratings Locks TV Ratings TV Ratings contain information about the audience and a content label. Audience Ratings of TV Ratings TV-Y—All Children. This program is designed to be appropriate for all children. Whether animated or live-action, the themes and elements in this program are specifically designed for a very young audience, including children from ages 2-6.

  • Page 53: Channel Locks

    Parental Controls Creating or Changing Channel Locks Content Labels of TV Ratings TV Parental Guidelines may have one or more letters added to the basic rating to let parents know when a show may contain violence, sex, adult language, or suggestive dialogue.

  • Page 54: Pay -Per -V

    Chapter 6 Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING HANNELS This locks all Pay-Per-View channels. This type of lock keeps anyone from viewing these channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD. You also can lock individual Pay-Per-View or On-Demand channels by using channel locks.

  • Page 55: Front Panel

    Parental Controls Locking or Unlocking the Front Panel OCKING OR NLOCKING THE RONT ANEL This lock keeps anyone from using the receiver’s front-panel controls unless they enter the correct password, but it does not lock any remote-control buttons. This option is only available on the TV1-output menus.
  • Page 56 13 for more instructions on switching from Dual to Single Mode. • What do I do if I forget my password? If you forget your password, you will need to contact the DISH Customer Service Center and speak to a representative.

  • Page 57: Interactive Tv

    Interactive TV Interacting with Your TV Play games, shop, and get help from DISH Customer Support! Use the information in this chapter to learn about interactive services that may be available on your receiver. • HOME I NTERACTIVE • USTOMER...
  • Page 58 HOME I NTERACTIVE Press the DISH button on the remote control to access DishHOME Interactive TV features available with your service. DishHOME lets you watch six different TV programs at once and access on-demand entertainment: games, shopping, news, sports, weather and customer service.

  • Page 59: Timers

    Timers Setting Up and Using Event Timers Have you found yourself having to make a choice between watching your favorite shows and living your life away from television? This chapter shows you how to set up reminders and to record future programs on a VCR so that you’ll never miss your favorite shows. •...

  • Page 60: Timer

    Chapter 8 Timers IMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program. Be sure to set up the receiver to control your VCR (if the VCR is at the remote TV location, see page 96).
  • Page 61 Timers Timers When a Timer Starts a Recording For two minutes before an event timer starts a recording, the receiver may display a digital countdown on the TV screen. This symbol disappears when the program starts. While the symbol is displayed, you may do one of the following: •...

  • Page 62: Using The Timers List

    Chapter 8 Using the Timers List Special Considerations When Using Timers • For Locked Programs—You must enter the receiver password before you can create an automatic timer. It is possible to create a manual timer for a locked program without entering the password.

  • Page 63: Setting U P A Manual Timer

    Timers Setting Up a Manual Timer Find the future program you want to record using the Program Guide or Browse Banner. The pro- gram can be a satellite or over-the-air TV program (see page 98 for instructions on connecting an over-the-air antenna to your receiver).

  • Page 64: Deleting A Timer

    Chapter 8 Deleting a Timer ELETING A IMER When you no longer need a timer, you can remove it, as shown. VERLAPPING IMERS If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times listed for both programs.

  • Page 65: Remote Control Setup

    Remote Control Setup Personalizing Your Remote Controls Use the information in this chapter to learn more about using your new remote controls. • MPROVING ECEIVER ONTROL • ONTROLLING THER OMPONENTS • ECOVER UTTON • ENDING ISCRETE OWER N AND...

  • Page 66: Improving Receiver Control

    If you have more than two DISH remotes, then consult the SYSTEM INFO screen for each receiver and ensure that each of the IR/UHF Pro remotes in your house uses a unique address.
  • Page 67 Remote Controls Improving Receiver Control Checking the Remote Control Address You can see what address is programmed into the remote control by completing the following instructions. Press and hold the SAT mode button for about three seconds, until all of the mode buttons light up, and then release the SAT button.
  • Page 68 Chapter 9 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control isn't working very well from far away, you may be experiencing interference from objects near your receiver.

  • Page 69: Controlling Other Components

    To use the remote to control other devices (such as a TV, a VCR or DVD player, and an audio tuner or amplifier, or a second DISH satellite receiver), you must first program it to control these other devices. You can do this by either following the instructions in Setting Up Using Device Code Tables on page 63, or the Setting Up Using Device Codes Scan procedure described on page 64.

  • Page 70: Remote Control Modes

    DVD player or VCR), and AUX (“auxiliary,” for a second TV, DVD/VCR, radio tuner, audio amplifier, or a second DISH satellite receiver) to set the remote control to the right mode for the device. To change the mode, press the button for the device you want the remote to control.
  • Page 71 Remote Controls Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 118. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information.

  • Page 72: Additional Information

    Chapter 9 Controlling Other Components Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on or if you could not page 119 find a code that worked for your device, use this procedure to scan the remote control’s entire memory for the device code.
  • Page 73 Remote Controls Controlling Other Components Checking the Device Codes Use these steps to find the device code you’ve set for each remote control mode (TV, DVD or VCR, and AUX) Instructions Additional Information Press and hold the device mode button For example, hold TV until all of the other mode until all the other mode buttons light up, buttons light.
  • Page 74 Controlling Other Components Setting Up by Learning from Another Remote After you have programmed your DISH remote to control your devices (in TV, DVD/VCR, or AUX modes), you may find that not all of the commands used by the devices’ original remote controls function as you expect.
  • Page 75 On the DISH remote, press and hold the example, if you want to program TV mode on mode button for your equipment for about the DISH remote to control your TV, hold the three seconds until all the mode buttons TV button down for three seconds.
  • Page 76 30 seconds. The • Batteries are too low for learning. DISH remote control times out and All the mode buttons will blink returns to normal operation. quickly eight times. Learning ends, Note:...
  • Page 77 6-7 make sure the remote functions correctly): Programming to Control a Second Satellite Receiver If you have another DISH satellite receiver installed, you can use the new DISH remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR and UHF (but not UHF Pro) signals to the receiver.

  • Page 78: The Recover Button

    Chapter 9 The Recover Button Turn on the other receiver and press the SYSTEM INFO button to display the System Info screen. Write the address: Press and hold the AUX mode button on the remote until all the other device mode but- tons light up, and then release the button.

  • Page 79: Using The Recover Button

    Remote Controls The Recover Button Programming the Recover Button for Remote Control 2 When your Remote Control 2 is shipped from the factory, RECOVER is set up to restore satellite TV viewing by tuning your TV (or VCR, if programmed) to channel 3, 4, and other inputs.

  • Page 80: Sending Discrete Power O N And Off

    Chapter 9 Sending Discrete Power On and Off Removing the Recover Button Channel Programming The following instructions describe how to reset RECOVER to restore satellite TV viewing by tuning your TV(s), or VCR if one is installed, to channel 3, 4, and then other inputs. ENDING ISCRETE OWER...
  • Page 81 • Place the channel sticker on the remote TV and write down the channel you use to watch DISH programming. The stickers are inside the front cover of this guide. • If you don’t want to accidentally change channels on your TV or VCR, then try programming the remote control in Limited Mode as described on page 62.
  • Page 82 Chapter 9 Questions Notes...

  • Page 83: Receiver Customization

    Receiver Customization Personalizing Your Satellite Receiver Take a look through this chapter and you’ll find out how to change settings on the receiver to make it operate just the way you like. As an added bonus, if you find out that you don’t like how it turned out, you can reset the receiver to the way it was when you first got it.

  • Page 84: Using Shared View

    90), you can decide which channel you’d like to use to view programming from DISH. If you have the system locked, then you’ll have to enter the password to enable TV1’s Modulator output on this screen. Important: Make sure your TV can tune to the...

  • Page 85: Using Caller Id

    Receiver Customization Using Caller ID SING ALLER Caller ID displays on your TV the names of people and/or telephone numbers as they call you if you subscribe to Caller ID from your local phone company. To use this feature, make sure you have a telephone line connected to the receiver and that the Caller ID feature is supported by your phone provider.

  • Page 86: Changing Languages

    Chapter 10 Changing Languages Using Caller ID History Use the following instructions to view and delete numbers from the Caller ID History list. HANGING ANGUAGES You may be able to change the language of some programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available.

  • Page 87: Using Closed Captioning

    Receiver Customization Using Closed Captioning SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Use the following questions and table to determine if CC is available at your TV location: Are you watching SD or HD programming? Are you in Single or Dual Mode? Refer to page 13 for information on switching modes.

  • Page 88: Using Dolby ® Digital Audio Output

    Chapter 10 Using Dolby® Digital Audio Output ® D SING OLBY IGITAL UDIO UTPUT Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder user’s guide. Note: Not all programs contain a Dolby Digital sound track.

  • Page 89: Changing The Program Guide Order

    Receiver Customization Changing the Program Guide Order HANGING THE ROGRAM UIDE RDER You can set up the Program Guide to list channels in descending order, with the highest channel number at the bottom, or in ascending order, with the highest channel number at the top of the list.

  • Page 90: Resetting To Factory Defaults

    Favorites lists except the All Chan, All Sub, and All HD lists. You cannot reset the receiver to default settings to discard a password you have forgotten. No one but an authorized DISH Customer Service Representative can reset the receiver to bypass a receiver lock.

  • Page 91: Inactivity Standby

    Receiver Customization Inactivity Standby NACTIVITY TANDBY If your receiver is on for a preset period of time without any activity (for example, no channel changes), then the Inactivity Standby feature turns off the receiver (the front panel light goes out) so that you’ll always have the latest Program Guide information. Enabling this feature, which is highly recommended, also improves the reliability of your receiver.
  • Page 92 Chapter 10 Questions UESTIONS • How can I see who has called me in the past? Access your Caller ID History by pressing the MENU button, selecting System Setup and then Caller ID History. • Why is my audio in another language? You may have selected an alternate language.
  • Page 93 TV or VCR. • TV (TV1) ONNECTING TO THE EARBY • (TV1 ONNECTING TO THE EMOTE TV2) • DISH A ONNECTING TO NTENNA • ONNECTING THE HONE • ONNECTING TO A ROADBAND ETWORK •...

  • Page 94: Onnecting To The N Earby Tv (Tv1)

    Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH retailer or visit the www.mydish.com website, select Upgrades, and then Remotes & Accessories.
  • Page 95 Connections and Setup Connecting to the Nearby TV (TV1) Connections The YPbPr connections provide high-quality video to your HDTV or HD monitor. Connect between the YPbPr component output jacks on the receiver and the component video inputs on the nearby TV using component video (usually red/green/blue) cables. Connect audio (red and white) RCA-type cables between the receiver Audio Outputs and audio input connections that go with the YPbPr connectors on your HDTV or monitor.
  • Page 96 Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format.

  • Page 97: Onnecting To The R Emote Tv S (Tv1 Or Tv2)

    Tune the TV to channel 3. Confirm that you are seeing a picture from the receiver. If you do not see video of the Point Dish screen, tune the TV to channel 4. Note: If you want to change the channel that the CH 3-4 jack provides to your TV, see Modulator Setup on page 76.
  • Page 98 If you’re using TV1 in a room away from the receiver, be sure to order the replacement remote control that uses UHF Pro signals instead of IR. Call your DISH retailer for assistance, or visit the www.mydish.com website, select Upgrades, and then Remotes & Accessories.
  • Page 99 Connections and Setup Connecting to the Remote TVs (TV1 or TV2) using these instructions for both TV1 and TV2, pick a different channel for each (for example, Channel 60 for TV1 and Channel 64 for TV2). TV1 Channel: TV2 Channel: Air/Cable Set all of your remote TV(s) to the channel mode (air or cable) taht you wrote in step 5.
  • Page 100 Chapter 11 Connecting to the Remote TVs (TV1 or TV2) The figure below shows an example of what a splitter may look like. Your splitter may look a bit different. The places where the splitter indicates O refers to all TVs connected to your home’s coax cabling system.

  • Page 101: Onnecting To Y Our D Ish A Ntenna

    2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz.

  • Page 102: Onnecting The P Hone L Ine

    Note: You may be able to use a wireless modem jack. However, this may not support all the features of this receiver, such as Caller ID. See www.dish.com for compatible modem products. Note: If you have a Digital Subscriber Line (DSL), you may have to install a DSL filter between the receiver’s back panel P...

  • Page 103: Onnecting To A B Roadband N Etwork

    It also provides access to additional content not otherwise available through your satellite TV package. Visit the www.mydish.com/getconnected website to find a guide containing detailed installation instructions on making this type of connection to your DISH receiver.

  • Page 104: Onnecting A Vcr To The R Emote Tv

    Chapter 11 Connecting a VCR to the Remote TV ONNECTING A TO THE EMOTE The diagram below provides example of how to connect VCRs to your satellite TV system. Coaxial Cable Coaxial Cable Coaxial Cable For this installation, always leave your VCR powered on so that the TV can receive satellite programming.

  • Page 105: Onnecting U Sing D Ish Comm

    SING DishCOMM is a robust network technology based on the HomePlug 1.0 standard that allows compatible DISH satellite receivers to send and receive data via the power lines in your home. DishCOMM allows one or more receivers to "share" another receiver's phone connection (see step 4, below), or to use a DishCOMM Modem connected to the phone line (see step 5, below), which eliminates the need for a physical phone-line connection to a receiver.
  • Page 106 TV distribution equipment. When adding this connection, the FCC requires that your install appropriate equipment between the over-the-air antenna/cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH programming (see FCC Compliance in the Appendix). TV distribution equipment devices include coax panels, amplifiers or super home nodes, and are available through many companies.
  • Page 107 TV antenna you use. If you have questions about over-the-air channels, then contact the local broadcaster, not DISH. Scanning for Over-the-Air Channels With your over-the-air antenna adjusted for best reception, use these instructions to scan for over-the-air (local) channels for the nearby TV.
  • Page 108 Locked indication, you may need to upgrade, reposition, or reinstall your OTA antenna. Using Local Satellite Channels If you want to receive your loca lTV channels from DISH and want to see the them listed in the receiver’s Program Guide by their OTA broadcast number, enable the Sat Locals feature.

  • Page 109: Transmit Channel Numbers

    You receive OTA signals using an indoor or outdoor antenna instead of a satellite dish. You are likely familiar with analog TV signals; these were used to broadcast TV for years. New digital over-the-air TV signals are broadcast and received in the same way.
  • Page 110 Broadcasters may choose to multicast, which allows them to provide multiple standard- definition channels in the same bandwidth used to provide a high-definition channel. • These factors are outside of the control of DISH. Additional Installation Considerations • Follow local and National Electric Code requirements for grounding the antenna.

  • Page 111: Sing T Roubleshooting T Ools

    Service Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when directed to by a the DISH Customer Service Representative. Resetting Your Receiver A DISH Customer Service Representative will instruct you when to reset the receiver.

  • Page 112: Point Dish And Check Switch

    The Point Dish and Check Switch screens are helpful to DISH Customer Service Representatives. You may be asked to display these screens when you call DISH. Even though there are items that can be changed, only change them when specifically directed by a DISH Customer Service Representative.
  • Page 113 Troubleshooting and Device Codes • ROUBLESHOOTING ABLES • EMOTE ONTROL EVICE ODES...

  • Page 114: Roubleshooting T Ables

    Make sure your receiver is connected to an active telephone line or broadband network. See the instructions on page 94 or page 95. Check for anything that might be blocking the dish antenna’s view of the sky, such as tree branches or snow.
  • Page 115 • Check the dish-to-receiver cable run length. If your entire Or, there may be a problem with system is DISH Pro, it can be as much as 200 feet. If it is a the multi-dish switch. Legacy system, it should not be more than 100 feet. Check...
  • Page 116 (for outdoor cables). moved so that it is no longer • Make sure that the satellite dish has a clear line of sight to the picking up the satellite signal. The satellite. Check whether branches or leaves have grown into cable connections may have the line of sight.

  • Page 117: Changing Channels

    Unlock the receiver so that it does not skip adult receiver is skipping channels channel you entered. channels. If you want to buy a channel, call DISH that you know you have Customer Service at 1-800-333-DISH (3474). subscribed to.

  • Page 118: Remote Control

    • Use the receiver front panel Control Buttons to control the receiver until you find the remote. If the remote control is permanently lost or too damaged to use, call the DISH Customer Service Center to order a replacement. When you press a button on the •...
  • Page 119 Possible Reason What to Do In the Program Guide, some • Red means that you have not • If you want to add a channel, call DISH channels have a red background. subscribed to that channel. Customer Service at 1-800-333-DISH You must subscribe to a (3474).
  • Page 120 (for outdoor cables). • If the TV and the receiver are • Make sure that the satellite dish has a clear working properly, there may line of sight to the satellite. be interference with the •...
  • Page 121 • Check for moisture or water leaking into all connections. Dry them out if needed, then seal them with coaxial cable sealant. • Check the dish-to-receiver cable run length; if it is over 100 feet, call your dealer or installer.
  • Page 122 Reference Troubleshooting Tables Timers What Is Happening Possible Reason What to Do • You must enter the password You try to set up an event timer • To be able to set up an event timer for the before you can create an and the receiver displays a program, first enter the password.

  • Page 123: Hearing A Program

    Reference Troubleshooting Tables Timers What Is Happening Possible Reason What to Do You set an event timer. • The program may have • Use the Start 1 min. early option to start any event The event timer misses the started a little earlier than timer one minute early, except for a Pay-Per-View beginning or the end of a scheduled, or it may have run...

  • Page 124: V Iew P Urchases

    You forgot the password, so that you • N/A • Call DISH Customer Service at 1-800-333- DISH (3474). You must provide the are unable to unlock the receiver. following information: (1) your name; (2) your address;...
  • Page 125 Reference Troubleshooting Tables Buying a Pay-Per-View Program What Is Happening Possible Reason What to Do Someone orders a Pay-Per- • You may have been away • Lock the purchase of Pay-Per-View programs. Remember that you are responsible for all Pay- View program without your from the receiver, and Per-View purchases, whether or not you...

  • Page 126: Emote C Ontrol D Evice C Odes

    TV, VCR, Blu-ray Disc™ or DVD player, or audio equipment. Every attempt has been made to include all codes. If your device brand is not listed or if the codes listed do not work, then the DISH remote...
  • Page 127 • IMITED ARRANTY • ESIDENTIAL USTOMER GREEMENT • FCC C OMPLIANCE...

  • Page 128: If You Need Assistance

    EchoStar warrants any such replacement parts against defects in materials or workmanship for the remaining part of the original warranty period. Note: “Parts” means items included in this package, which may include the satellite dish assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include other parts purchased separately.
  • Page 129 (additional charges may apply outside of the continental US). This fee will be charged to your billing account or your valid credit card. If you do not ship the original equipment to DISH Network within ten days after receiving the replacement equipment, then your billing account or credit card will be charged the market price of the replacement.
  • Page 130 To view this Residential Customer Agreement in Spanish, please visit dish.com or call us at 800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite dish.com o llame all 1- 800-333-DISH (3474) y le enviaremos una copia.
  • Page 131 Agreement. If your Services are disconnected for non- payment or any other reason, DISH Network may require that you pay, and you agree to pay, before we reconnect your Services, all past due charges, a deposit equal to a minimum of one month of service charges, and all outstanding balances accrued through the date of such disconnection.
  • Page 132 Not all receivers with a Smart Card slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request. Smart Cards are not transferable.
  • Page 133 Equipment. Options to return your Equipment include, but are not limited to, the use of a shipping label and empty box provided by DISH Network by paying a Box Return Fee (as...
  • Page 134 U.S. patents and/or other intellectual property rights. Use of such copyright protection technology must be authorized by DISH Network or its suppliers or licensors, and is intended for home and other limited pay-per-view uses only, unless otherwise authorized by DISH Network or its suppliers or licensors. Reverse engineering or disassembly is prohibited.
  • Page 135 In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable Package Plan Agreement, you agree to pay the fees listed in the table below (“Fees”) if and when applicable. DISH may change these Fees, increase or decrease these Fees, or impose additional Fees at any time upon notice to you.
  • Page 136 (unless you are receiving Services pursuant to a Pre-Pay Promotion). Returned Payment Fee $10.00 You make an EFT or check payment to DISH Network and it is subsequently returned. Shipping and Handling Fee $15.00 DISH Network delivers hardware to you via regular delivery.
  • Page 137 Appendix Residential Customer Agreement Type of Fee Amount Description of When Fee Applies Programming Change Fee $5.00 You change your programming selection in 30 days or less from the same service being added (but not regarding adult programming). $20.00 Changes to your programming selection include adult programming.

  • Page 138: Fcc C Ompliance

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1-800-333-DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 139 HDMI Digital Audio/Video Connections 84 Languages, Changing 76 YPbPr Connections 85 Limited Mode 62 Connecting to the Phone Line 92 List of Choices in Menus 21 Connecting to the Remote TVs (TV2) 87 Locking Pay-Per-View Channels 45 Connecting to Your Dish Antenna 91...

  • Page 140: R Eceiver U Pdates

    Phone Line 92, 114 Channels 45 Phone System Setup 93 Ratings Locks 44 Picture-In-Picture (PIP) 30 Locks (Parental Controls) 42 Point Dish 101 Low Battery Warning 15 Program Guide 26 Channel Order 79 Display 79 Manual Timer 55 Troubleshooting 109...
  • Page 141 Programming 70 Troubleshooting Tools 100 Resetting to Factory Defaults 80 Diagnostics 100 Resetting Your Receiver 100 Point Dish and Check Switch 101 Reviewing Pay-Per-View Purchases 34 Resetting Your Receiver 100 Satellite TV Reception 6 UHF Attenuator, Installing 61 Scanning for Over-the-Air Antennas 96...
  • Page 142 Index...

  • Page 143: Receiver Information

    Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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