Dish Network SoloDVR ViP 612 User Manual page 109

Reference
Troubleshooting Tables
Remote Control
What Is Happening
When you press a button on the
remote control, the receiver does not
do what you expect.
Your UHF Pro remote control does not
work well from far away.
When you press the remote control
button to turn the receiver on,
POWER
the receiver front panel power
does not light up.
104
Possible Reason
The remote control may be
missing batteries, the batteries
may be incorrectly placed in the
remote, or the batteries may be
weak or dead.
You may be experiencing UHF
interference from objects near
your receiver antenna.
• Remote control is not
operating properly or the
batteries are weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
light there may be a problem with
the power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
What to Do
• Install four new AAA batteries in the
remote control.
• If the remote control has fresh
batteries, check whether they are
placed according to the label diagram.
If not, remove them and install them
correctly.
• Make sure the remote control antenna
is connected to the
R
EMOTE
port on the receiver's back panel.
• Make sure the remote control antenna
is not touching any other equipment or
any back panel connections on your
receiver. Provide space above the
receiver so the antenna can be
installed straight up.
• Place the receiver higher than the
other equipment in your entertainment
center.
• Move the antenna away from the back
of the entertainment center wiring and
other electronics using a short piece of
coaxial cable (3 to 5 feet).
• Connect an F-connector attenuator
between the receiver's
R
EMOTE
A port and the remote control
NTENNA
antenna. Refer to page 65.
• Change the UHF Frequency of the
remote control. Refer to page 64.
• Try the receiver's front panel button to
see if the receiver responds.
• Replace the remote batteries with
fresh ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are
set to the same address(es) used by
the satellite receiver. Refer to
page 62.
A
NTENNA