About Your Dish Account - Dish Network 196812 User Manual

Chapter 1

About Your DISH Account

A Y
BOUT OUR
This section describes how to order your packages and provides information on how to
find information about your DISH account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages. You can also
add programming using the Customer Support Application through DishHOME.
Turn your TV on
and press POWER
on the receiver
1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver's System Info screen on
the nearby TV screen.
Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been
3
installed and you would like to begin receiving services. A representative will explain the
available program packages. Give the representative information from the System Info
screen, as requested.
Your services will be turned on via the satellite signal. This process usually takes just a
4
few minutes.
Select Done.
5
Where to Find Information on Your Account
If you want to know about charges to your DISH account or if you would like to make
changes to your programming packages, be sure to have your account information handy
and choose one of the following:
• Go to our website at mydish.com/myaccount and log into your account.
• Press MENU on your remote control and then select Customer Support.
• Call DISH at 1-800-333-DISH (3474).
Note: Additional authorization may be required before high-definition programming and/or
over-the-air digital broadcasts can be viewed; additional fees may apply.
4
DISH A
CCOUNT
2
1
Press SYSTEM INFO
on the receiver (make
sure you can see the
System Info screen)
3-4
Call 1-800-333-DISH
and request programming
5
Select Done