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Dish Network Hopper Setup Manual

Dish Network Hopper Setup Manual

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RECEIVER SET UP GUIDE
RECEIVER SET UP GUIDE
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Summary of Contents for Dish Network Hopper

  • Page 1 RECEIVER SET UP GUIDE RECEIVER SET UP GUIDE...
  • Page 2: Labeling Your Cables

    Labeling Your Cables Use the labels provided to complete this step. Do not remove any cables from the receiver being replaced until Step 2. a. Attach the blue labels to the cables connected to the "Satellite In" ports . Your Satellite In connection will look like one of the following images.
  • Page 3 Labeling Your Cables (Cont’d) c. For your audio/video connection, you will either use an HDMI cable, YPbPr cables, or RCA cables. Attach either the black label to the cable connected to the“HDMI” port, the orange label to the cables connected to the RCA ports, or the red label to the cables connected to the YPbPr ports.
  • Page 4 Labeling Your Cables (Cont’d) f. Attach the green label to the cable or antenna connected to the "Remote Antenna" port. Disconnecting Your Cables a. Disconnect the cables from the receiver being replaced. Only disconnect the cables at the end connected to the receiver. Do not disconnect the cables from the wall or TV. Wall Receiver...
  • Page 5 Connecting the Cables to Your Replacement Receiver a. Connect the Satellite In cables to the "Satellite In" ports and connect the Home Distribution cables to the "Home Distribution" port on the replacement receiver. HOME HOME DISTRIBUTION DISTRIBUTION Your Satellite In and Home Distribution connection will look like one of the following images.
  • Page 6 Connecting the Cables to Your Replacement Receiver (Cont’d) d. Connect the Phone cable to the "Phone" port on the replacement receiver. You may not have this cable. PHONE PHONE e. Connect the remote antenna to the "Remote Antenna" port on the replacement receiver.
  • Page 7 Powering Your Equipment a. Make sure your TV cord is plugged into the wall outlet and turn on your TV. b. Plug the power cord from the new receiver into a wall outlet. c. Confirm that you are on the correct input for watching DISH.
  • Page 8: Pairing Your Remote Control

    Pairing Your Remote Control a. Point the remote control at the receiver. Press and hold the SAT button until all of the buttons at the top of the remote control light up. b. While the SAT button light is blinking, press the number one (1) button.
  • Page 9 Activating Your Replacement Receiver Use your remote control to follow the on-screen instructions. a. Using the arrow buttons on your remote, highlight Check Switch on the “Point Dish” screen and press the SELECT button on your remote. b. Confirm that your TV is displaying the “...
  • Page 10 Activating Your Replacement Receiver (Cont’d) c. Wait for the test to complete and the Attention 058 pop-up to disappear. d. When the test is complete, look at the “Installation Summary”screen and verify that you see “Reception Verified” in the Status box. If you do not see “Reception Verified”, make sure your cables are connected correctly and then repeat Step 6b.
  • Page 11 Activating Your Replacement Receiver (Cont’d) f. Using the arrow buttons on your remote, highlight Cancel and press the SELECT button Cancel on your remote. Keep selecting Cancel until you have exited all of the menu screens. Once you have exited the menu screens your receiver will automatically reboot.
  • Page 12 - Go to mydish.com/myequipment, register of log in to your DISH mydish.com/myequipment account then select “Activate Receiver”. - Contact a DISH network representative using online chat dish.com/chat support by going to dish.com/chat and click “Chat Now”. - Contact DISH Network at 1-800-333-DISH (3474) 1-800-333-DISH (3474).
  • Page 13 ZiP. If your model number appears below, continue following Step 8 "Returning Your Original Receiver." If you do not see your model number, go to Step 9 "Recycling Your Original Receiver." Hopper Joey a. Carefully wrap the power cord around the receiver and pack the receiver in between the foam protection.
  • Page 14 Returning Your Original Receiver (Cont’d) TO RETURN EQUIPMENT TO DISH NETWORK TO RETURN EQUIPMENT TO DISH NETWORK 1. Remove Shipping Label Here c. Locate the original shipping label on 1. Remove Shipping Label Here (800) 894-9131 1 LBS DISH NETWORK...
  • Page 15 Recycling Your Original Receiver Only complete this step if you did not see your receiver number in Step 8. a. Open the front panel on the receiver. b. If your receiver has a Smart Card, remove it from the receiver and continue to Step 9c.
  • Page 16 Vist us at: Call our 24/7 Toll Free www.dish.com/chat customer service: Select “Chat Now” for assistance 1-800-333-DISH (3474)

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