Introduction Thank you for purchasing a Canon Network Camera VB-M40/VB-M40B (hereafter referred to as VB-M40 or the camera). The only difference between the VB-M40 and VB-M40B is the exterior color. Both camera models are for indoor use only. This Operation Guide explains the camera settings and operations. Read these guides carefully before using the VB-M40 to ensure correct use.
(Disclaimer) Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.
Table of Contents Introduction ...ii Disclaimer ... ii Copyright... ii Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ... ii Trademark Notice... ii Notes on the Bundled Software RM-Lite (Disclaimer) ...iii Notes on License Agreement for Bundled Software...iii European Union (and EEA) only.
Chapter 3 Top Page of the Camera Accessing the Top Page of the Camera ...3-2 Accessing the Top Page of the Camera ... 3-2 Accessing the Setting Menu ... 3-2 Accessing the Admin Tools ... 3-2 Accessing Admin Viewer ... 3-3 Accessing VB Viewer ...
Chapter 6 Admin Viewer/VB Viewer Overview of Viewer...6-2 Major Differences Between the Admin Viewer and the VB Viewer ... 6-2 User Authorities and Camera Control Privileges... 6-2 Launching the Viewer ...6-4 Launching the Viewer... 6-4 Shutting Down the Viewer..6-4 Connecting from Admin Tools...
How to Read This Operation Guide User's Manuals This camera comes with the “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. VB-M40 Installation Guide (Bundled) This guide provides notes on the camera installation and explains the procedures to install the camera using a ceiling mount cover (optional), as well as the main camera specifications.
These features do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from use of these functions. Notes on Cleaning Warning •...
VB-M40 Features This camera integrates both camera and server functions into a compact network camera. Optical Megapixel 20x Zoom Lens with Auto Focus and Pan/Tilt Functions The camera is equipped with an optical megapixel 20x zoom lens (4x digital) with a maximum 55.4° horizontal angle of view in a compact body to ensure high-quality video monitoring.
Small-scale Video Monitoring via Recording Software RM-Lite This product comes with the RM-Lite Network Video Recording Software (P. 1-5). Images captured by up to four cameras can be recorded and displayed in real time to achieve small-scale video monitoring. Encrypted Communication This camera supports SSL/TLS (HTTPS) in addition to IPsec.
Camera Software This section explains various software that can be used with the camera. Installed Software Viewer software for displaying images on the PC and various admin tools are loaded onto the camera. The software can be used by accessing the camera via a web browser.
RM-Lite (see “Administrator's Manual”) RM-Lite is bundled in the Setup CD-ROM and consists of the following two software packages. RM-Lite Software Configuration Type Overview RM-Lite Storage Server Up to four cameras can be registered to record video. RM-Lite Viewer Plays recorded video saved in the storage server and displays live images (JPEG/H.264) captured by the camera.
Comparison of Two Viewers The camera has two viewers. The main differences are described below. Viewer type Live image display VB-M40 Viewer JPEG RM-Lite Viewer JPEG/H.264 VB-M40 Viewer Audio Reception (One-way Communication) VB-M40 Microphone (Sold separately) Audio from the microphone connected to the camera can be listened to from the viewer speaker. RM-Lite Viewer Audio Reception (Two-way Communication) VB-M40 Microphone...
Operating Environment For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool Ver. 5.0.1, VB-M40 Viewer, Admin Tools Intel Core 2 Duo 2.0GHz or more...
Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.
If selected, clear the [Require server verification (https:) for all sites in this zone] check box. Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add]. For details on registering trusted sites, click the [Learn more about Internet Explorer's Enhanced Security Configuration] in the dialog box in step 1 and read the overview.
Enabling the Sound Function to Use Audio In Windows Server 2008, the sound function is disabled by default. To receive audio with the VB-M40 Viewer, follow the procedure below to enable the sound function. Open [Control Panel] and click [Hardware and Sound]. Note If [Control Panel] is in the classic view, double-click [Sound].
Preparing the Camera for Use This section explains how to perform initial settings for the camera and outlines the basic preparation process. For more on specific steps, refer to the corresponding page. Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address.
Installing the VB Initial Setting Tool Install the VB Initial Setting Tool to perform initial settings for the camera. Insert the bundled Setup CD-ROM into the PC's CD- ROM drive and follow the procedure below. (1)After confirming that all other applications have been closed, click [Start] menu >...
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in “Installation Guide”). Launch the VB Initial Setting Tool. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool v5.0.1] icon on the desktop or select [Start] menu >...
Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Detailed Settings].
Accessing the Top Page of the Camera Accessing the Top Page of the Camera Access the top page of the camera via a web browser. From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images.
Accessing Admin Viewer To access the Admin Viewer, click 4. For more details on the Admin Viewer, see “Chapter 6 Admin Viewer/VB Viewer.” Admin Viewer Accessing VB Viewer To access the VB Viewer, click 5. For more details on the VB Viewer, see “Chapter 6 Admin Viewer/VB Viewer.”...
Certificate Registration In order to use [Admin Tools] and [Admin Viewer], you must first install the two certificates issued by Canon Inc. on your PC. The certificates are stored on the Setup CD- ROM. Follow the procedure below to register the certificate using Internet Explorer.
Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Camera Control Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏...
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu •...
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (P. 3-2). For details on entering the user name and password, see P. 3-3. Setting Menu You can access each setting page and Admin Viewer from the Setting Menu.
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not change the settings of one camera from multiple setting pages at once. • Do not use the [Back] or [Forward] buttons in the web browser to navigate between setting pages.
[Network] Administrator Password and LAN, IP Address, DNS and Other Settings The following can be set here. • Administrator Password Set the administrator password. • LAN Set the IP address and other items needed to establish a LAN connection. • IPv4 Set IPv4 address.
Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
SNMP 1 [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. 2 [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security.
[Date and Time] Set the Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method and time zone for the camera.
[Camera] Camera Control and External Device Name Settings The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Set the AE mode and shutter speed, exposure compensation, metering mode, focus mode and smart shade control and white balance for the camera startup.
3 [Metering Mode] Set the metering mode when the camera starts. [Center-Weighted] The entire screen is metered by focusing on the center of the screen. Even when slightly darker/brighter areas are present on the periphery of the screen, an appropriate exposure can be achieved for the subject near the center.
• Focus ranges (rough guide) are shown in the following table according to the settings of [Day/Night] (P. 4-11), etc. Day/Night Setting Focus Mode Dome Setting Day Mode Wide end Tele end ∞ ∞ Do not use 0.3 m (12 in) - 1.0 m (3.3 ft) - Auto 2.0 m (6.6 ft) -...
Installation Conditions 1 [Dome] Select whether or not a dome is used. To use the camera with a dome housing unit, select [Use]. 2 [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if the optional indoor dome housing (DR40-C-VB/DR40-S-VB) will be used, if reflected LED light enters the capture area or otherwise interferes with image capture, or if you do not...
[Video] Image Size, Quality and Frame Rate Settings The following can be set here. • Initial Camera Settings Set whether to add intelligent functions information (except volume detection) to JPEG headers. • JPEG Set the image quality, size and maximum frame rate in JPEG.
On-screen Display 1 [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed over images. 2 [Position of date display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of date display information. 3 [Format of date display] Select [YYYY/MM/DD], [DD/MM/YYYY] or [MM/DD/ YYYY] for the format of the date display.
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and image e-mail notifications.
8 [HTTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. It is not necessary to click [Apply]. For a password, first click [Exec] to send a test e-mail notification, then [Apply] the password. Important Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy.
E-mail Notification 1 [Notification] Select [Text Only] or [Text with Image] as the content of notification. If [Upload] is set to [Upload Disabled], [Text with Image] will not be available. 2 [Mail Server Name] Enter the host name or IP address of the SMTP server (using up to 63 characters).
[Server] Image Server, Audio Server and HTTP Server Settings The following can be set here. • Image Server Set the image transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery.
Important The volume, sound quality, etc., may change depending on the characteristics of the microphone used. • If [Input Volume] or [Echo Canceller] settings are changed after setting volume detection, check the detection setting again. • Send audio from the RM-Lite Viewer to output audio from the audio output terminal of the camera.
[Event] Image Buffer, Volume Detection, Audio Playback and Timer Settings The following can be set here. • Image Buffer Set the items associated with the temporary saving of images in the image buffer. • Volume Detection Set the operation to be performed at the time of volume detection.
8 [Upload] Select the upload operation to be performed. If [Enable] is selected, upload is performed when a volume detection event occurs. To use this function, the [General Upload] sub-menu and [HTTP Upload] or [FTP Upload] sub-menu must also be set from the [Upload] menu (P.
Timer 1 [Timer Event Setting] Select [Enable] or [Disable] for timer event. 2 [Start Time] Set the start time of the timer event in 24-hour format. 3 [Repeat Setting] If [Enable] is selected, timer events will be generated according to settings in 4 [Repeat Interval], 5 [Repeat Count].
[Access Control] Setting User Access Privileges The following can be set here. • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest users. • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery.
[IPsec] IPsec Settings The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Setting Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices.
8 [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. Note If auto key exchange is used, it will take approximately 5 to 10 seconds before communication with the camera starts.
A g [SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP.
[SSL/TLS] HTTP Communication Encryption Settings The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encypted communication Certificates 1 [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate.
7 [Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. 8 [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. 9 [Restore] Installs the certificates and private key from backup.
[Memory Card] SD Memory Card Operations and Settings The following can be set here. • SD Card Operations Perform SD memory card operations. Items displayed will differ according to the mount or unmount status. • SD Card Information Display information about the SD memory card. SD Card Operation (unmount status) 1 [Mount/Unmount] In unmount status, [Mount] will appear.
SD Card Information 1 [SD Card Recognition] Display the status of the SD memory card. The three status messages are [SD Card Not Inserted], [Unmounted] and [Mounted]. 2 [SD Card Operation Status] Display the operation status of the SD memory card. The three status messages are as follows.
[Reboot Item] Setting Items Requiring Rebooting The following settings require rebooting before changes take effect. • LAN, IPv4, IPv6, Installation Conditions, H.264, HTTP Server 1 [LAN] LAN interface, maximum packet size settings, etc. (P. 4-5) 2 [IPv4] IP address, IPv4 settings, etc. (P. 4-5) 3 [IPv6] Settings regarding IPv6 (P.
[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool 1 [View Logs] Display a history of camera operations and connections to each viewer, etc. 2 [View Current Settings] Display a list of current settings.
Admin Tools Overview Admin Tools consists of the applications for [Privacy Mask Setting Tool], [Panorama Creation Tool], [View Restriction Setting Tool], [Preset Setting Tool], [Intelligent Function Setting Tool], and [Log Viewer]. You can set the camera remotely, check the operating condition, acquire logs, and perform other operations with ease. Admin Tools (P.
Preset Setting Tool (P. 5-16) A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama mode. You can also set [Preset Tour] whereby the camera tours and monitors multiple presets.
Enter a user name and password. Important The certificates issued by Canon Inc. must be registered on any PCs using [Admin Tools]. See “User Authentication and Certificate Registration” in “Chapter 3 Top Page of the Camera”...
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
4 [Obtain/release Camera Control] button This button is used to obtain/release the camera control privileges. For details, see “Obtaining Camera Control Privileges” (P. 6-6). If camera control privileges have not yet been obtained elsewhere, such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched.
Click [Quick adding] to save the privacy mask area. The set privacy mask area is saved in the camera. You can set up to eight privacy masks. Repeat the setting operations to set multiple privacy mask areas. Confirm privacy mask areas. Saved privacy mask areas are shown in the image display area and capture area.
Changing/Deleting a Privacy Mask Area How to Change Select the privacy mask area you want to change. Click the privacy mask area you want to change in the capture area or select a privacy mask area by clicking [Next]. Change the position and size of the privacy mask area. Privacy mask areas can be changed using the mouse or by entering values.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.
Display Screens of Panorama Creation Tool 1 [Load from camera] Show the panorama image saved in the camera. 2 [Save to camera] Save the currently shown panorama image in the camera. 3 [Load from file] Show JPEG files as a panorama image. 4 [Save to file] Save the currently shown panorama image as a JPEG file.
Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a panorama image is being created, the connection of anyone other than Administrators is cut off. • When a small value is entered for [Maximum Frame Rate: Image Transmission] under [Video] >...
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.
Display Screens of View Restriction Setting Tool 1 Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the VB-M40 Viewer. For details, see “How to Operate the Viewer”...
• View restriction settings [Upper Limit]: Top limit of the view restriction. Click [Get value] to load the top edge value of the current camera angle. [Lower Limit]: Bottom limit of the view restriction. Click [Get value] to load the bottom edge value of the current camera angle.
Important • If you have changed the camera mounting method, recapture the panorama image and register it again. • The panorama screen may be slightly different from the actual image. After view restrictions have been set, be sure to confirm with the VB Viewer that the view restrictions have been reflected correctly.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama mode. You can also set “Preset Tour” whereby the camera tours and monitors multiple presets. Reflecting in the viewer Important If you want to use intelligent functions, it is strongly recommended that you use the Preset...
Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen. With the [Preset Tour] tab, “Preset Tour”...
8 [Preset] tab, [Preset Tour] tab Switch between the preset setting tab and preset tour setting tab. 9 [Preset/Home Position] selection box Select the preset (from 1 to 20) or [home position] you want to set. A q [Quick Registration] Load the current camera position and the other detailed settings of A s , and register them as preset settings.
Setting the Preset A preset can be set in one of the following two ways. Setting from Camera Angle in the Image Display Area Select the preset you want to set from the [Preset/Home Position] selection box, and then fill the [Preset Name] field.
Click [Quick Registration]. Important • To use presets in the viewer, select the [Show in viewers] checkbox. • To apply the manual focus mode, manually adjust the focus while checking the actual image in the image display area. After the focus has been adjusted, set the focus using [Get camera info].
8 [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. 9 [Pause (sec)] Set the time at which the camera stops at the preset position between 0 and 120 seconds in 5-second units. A q [Add] Add the preset to the tour schedule list. A a [Change] Change the speed or pause time between presets selected from the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent function that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. Volume Moving object Camera tampering The intelligent functions can perform the following 5 types of detection.
The intelligent functions are not suitable for applications where high reliability is required. If utmost and constant reliability is required for surveillance, it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
Display Screen of Intelligent Function Setting Tool 1 Image Display Area The image currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangle or polygonal). Drag to resize the frames. Also, subjects for which movement has been detected are shown with a contour line.
7 [Display Options] Select the [Detection Area] or [Detection Results] you want to show in the image display area from the following items. • [Selected Detection Settings Only] Show only the detection areas or detection results for detection settings selected in the detection setting list.
Flow of Intelligent Function Setting The intelligent functions are set according to the procedure below. For details on the setting method, see each setting page. Register the camera angle as a preset using the Preset Setting Tool. For details on the preset setting method, see “Preset Setting Tool”...
Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Set detection criteria while operating the camera and checking the image in the image display area. [Detection Criteria] tab Image Display Area Detection Area 1 [Detection Setting Name] You can use up to 64 characters in a detection setting name.
[Upload] checkbox When selected, upload is performed at the timing set in 1. General upload must be set in advance under [Upload] in the Setting page (P. 4-15). 3 Specify the audio playback timing. [Audio Playback at ON Event] checkbox When selected, the sound set in 4 [Sound Clip Name] is played at the moment detected mode is triggered to [Audio Playback at OFF Event] checkbox...
Detect criteria for [Abandoned Object Detection] Set areas where you want to detect abandoned objects as detection areas. [Object size (%)] Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size of the detection area.
[Change Ratio (%)], contour lines take on the same color as the detection area, indicating that “detected” mode has been triggered to ON. Contour of camera tampering object Note Right-click on the Intelligent Function Setting Tool display screen to display the menu. There, the following functions can be used. [Copy detection area] Copy the detection area of the detection setting selected.
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer 1 [Download] Download log files from this camera or SD memory cards. 2 [Reload] Reload the displayed log file and show the latest logs. 3 [Previous File] If there are multiple log files in the camera's internal memory or SD memory card, load and display the file...
A d [Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. A f [Apply filter] Show the filtered logs in the log display area.
Showing All Logs Select the [Show all logs] checkbox. When selected, even logs without a log code are shown if [Not specified] is selected for the log type [Filter]. Showing Filtered Logs You can filter logs by type, code and date & time to show only the necessary information.
Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
Overview of Viewer The camera comes loaded with a viewer. Accessing this viewer via a web browser allows you to display images and operate the camera via pan, tilt and zoom controls, etc. Two types of viewer are available, the Admin Viewer and the VB Viewer. Important Use the RM-Lite Viewer to display H.264 video from the camera.
Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer. [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have...
First, access the top page of the camera. Important • The Canon Inc. Certificate must be registered on a PC that is using the Admin Viewer. Refer to “Certificate Registration” in “Chapter 3 Top Page of the Camera” (P. 3-4) to register the certificate included in the Setup CD-ROM.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In reality, you can open only the panels you need in the web browser and scroll vertically or horizontally.
S f [Night Mode] You can switch between day mode and night mode. S g [External Device Output] Control the output to an external device. S h Panorama Display Panel This panel is displayed upon clicking the [Panorama Display] button. S j Panorama Display Area Displays panorama images registered in the camera.
How to Operate Click the [Obtain/release Camera Control] button to obtain the control privileges. Admin Viewer Camera Control Privilege Display Displays camera control privilege status. [Obtain/release Camera Control] button This button is used to obtain/release the camera control privileges. * With the VB Viewer, you can only obtain the camera control privileges.
Move by clicking Clicking a point in the panorama window moves the pan and tilt to center on that point. Move by dragging Dragging the yellow frame lines in the panorama window moves the pan and tilt to capture that area. Note •...
Compensating Backlight This control is effective when the image is dark due to backlight. Clicking [BLC] brightens images that are dark due to backlight. Clicking the button again cancels backlight compensation. Setting Video and Audio Changing the Image Size You can set a desired image size for video received from the camera.
• Closing the volume panel will end the audio reception. • The first time the volume panel is launched, a message to install the add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser.
Displaying Information Viewer information, warning messages, etc., are shown. Information Message An information message is indicated by a blue icon. An information message appears when a camera operation has been successful. Help messages on various buttons, pull-down lists, etc., and pan, tilt and zoom information, frame rate, image stabilizer and other information from the camera are shown.
Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Opening/Closing Control Items Clicking the title of a control item will open or close it. You can open the various control items even without obtaining camera control privileges, but the items will be grayed out.
Setting the Focus Select [Auto], [Manual] or [Fixed at Infinity] for focus setting. [Auto]: Automatically focuses on the subject. [Manual]: You can adjust the focus manually by pushing the (near) buttons. Clicking [One-shot AF] will use autofocus to focus on a subject and then stop in manual focus.
[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brightness differences within the screen. Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered.
Important • Since the light source selection options are based on representative characteristics, proper colors may not be achieved depending on the applicable light source. In this case, use the [One-shot WB] function. • If the subject looks greenish under mercury lamps in the [Auto] mode, select the [Mercury Lamp] mode under light source.
2 [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed. When the detection settings configured in intelligent functions (Moving Object Detection, Abandoned Object Detection, Removed Object Detection or Camera Tampering Detection) enter Detected mode, the corresponding icon will turn green (P.
Password: Administrator password (factory default setting: camera) SD Memory Card Directory Configuration The SD memory card is mounted as the directory name “CANON” under “/mnt/card” in the camera's internal memory. Subdirectories are created as follows. Camera IP address/mnt/card/CANON (factory default setting: 192.168.100.1)
Log Files Log files are saved in “Camera's IP address/mnt/card/CANON/LOG” with the file names “MSG” and “MSG.1” to “MSG.5”. “MSG” is the latest log. Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way to view and download log files.
Modifiers According to the setting item, you can specify parameters using modifier “% characters.” Modifiers Meaning Reason for capture (number) Reason for capture (character string) Width of image Height of image Camera number Camera name Pan position Tilt position Zoom position Camera server Year of capture time Month of capture time...
Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 4-15) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 4-16) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
Problem The viewer gets disconnected. You forgot your password Data cannot be uploaded Files cannot be saved in the Settings page or Admin Tools. Countermeasures • Check the network and PC for abnormality. • Reboot the PC and connect again. •...
List of Log Messages Log Messages on the Camera Log messages are classified into the following 5 types. Category Level crit Error Error warning Warning notice Warning info Information Note If no content is recorded in a log for approximately two hours, “-- MARK --” will be recorded in the message area. Application (camera) messages W001 Starting and stopping of system [info] Description...
W102 Invalid password [notice] Description user <User name> password mismatch (W102) Meaning The password is invalid W111 Invalid host [notice] Description host <IP Address> access denied (W111) Meaning The camera was accessed from a host from which access is prohibited. W130 Buffer recovered [notice] Description stream buffer recovered (W130)
A042 Number of uploads (HTTP) [notice] Description uploader http: normal=%1 test=%2 (A042) Meaning Shows the number of uploads executed. Number of normal uploads. Number of test uploads. A120 Resolution of upload destination name failed [notice] Description uploader cannot resolve the server name (A120) Meaning The name of the upload destination could not be resolved.
A272 Upload communication buffer overflowed [warning] Description ftp/http queue is full (A272) Meaning Upload data overflowed from the communication buffer. Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the image quality, image size and frame rate for upload. A273 Used buffer size is over maximum size [warning] Description used buffer size is over maximum size.
B012 Audio client closed [info] Description [%1] %2 closed n= %3 (B012) Client type (send | recv) Client host IP address Total number of clients Meaning An audio client was disconnected. B101 Error request received [notice] Description %1 unusual request [%2] (B101) Client host IP address Error type (400 | 404 | ...) Meaning...
B203 Audio message send error [info] Description audio message send error %1 [%2] (B203) Message type Error number Meaning The audio message could not be sent. B204 Audio message reception failure [info] Description audio message recv error [%1:%2] (B204) Error notification number Cause of error Meaning The audio message could not be received.
Application (video-related) messages V001 Starting and shutdown of video server [info] Description %1 video (V001) Starting or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting intelligent. (V020) Meaning Intelligent service was started. V020 Shutting down intelligence service [info] Description shutdown intelligent.
V401 Video input command error [crit] Description video%1 command error - %2 (%3) (V401) Video number Process description Error details Meaning The video input function was stopped because a video input command could not be processed. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V402 Video input frozen [crit] Description video%1 stalled (V402)
HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication. H144 Password specification error [notice] Description (http_auth.c.XXX) password doesn't match for %1 %2, IP:%3 (H144) URL XSS vulnerability countermeasure implementation (process equivalent to ftpd) User Name IP address Meaning...
S012 External device service started [info] Description starting extio (S012) Meaning The external device input/output service was started. S013 External device service shut down [info] Description shutdown extio (S013) Meaning The external device input/output service was shut down. S014 Timer service started [info] Description starting timer (S014) Meaning...
S306 Error on saving settings [err] Description Can't update system settings (S306) Meaning An error generated while the system was saving setting. Setting could not be saved. Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area, etc. S307 Error on saving settings [err] Description (vbadmin.c XXX) Can't update system settings (S307)
S410 Event service initialization error [crit] Description event initialization error [%1] [%2] (S410) Error number Cause of error Meaning An error occurred in the initialization of the event service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S411 External input/output service initialization error [crit] Description extio initialization error [%1] [%2] (S411)
Restore Settings Since this camera supports various functions, it is recommended that you write down the settings for respective functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see P.
Important If the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP address, subnet mask, default gateway address etc. Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before. When initializing the camera, use the “VB Initial Setting Tool v5.0.1”...
List of Factory Default Settings The factory default settings are shown. If you have changed the settings, be sure to write down the new settings. Item • User Name (Administrator ID) • Administrator password • Path to setting pages • LAN LAN Interface Maximum Packet Size •...
Item • Camera Name Camera Name (alphanumeric characters) • Initial Camera Settings AE Mode Slow Shutter Shutter Speed Exposure Compensation Metering Mode Focus Mode Smart Shade Control White Balance R Gain B Gain • Camera Control Digital Zoom Image Stabilizer •...
Item • General Upload Upload • HTTP Upload Notification User Name Password Proxy Server Proxy Port Proxy User Name Proxy Password Parameter (query string) • FTP Upload Notification FTP Server User Name Password PASV Mode File Upload Path File Naming Subdirectory Name to Create File Name to Create Maximum Number of Loops...
Item • Image Server Maximum Number of Clients Maximum Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.) • Audio Server Audio Transmission from the Camera Input Volume Voice Activity Detection Audio Reception from the Viewer Output Volume Echo Canceller Audio Input •...
Item • External Device Input 2 ON/OFF Input Inversion ON Event Operation OFF Event Operation Preset Upload E-mail Notification Audio Playback at ON Event Audio Playback at OFF Event Sound Clip Volume • Timer Timer Event Setting1 Start Time Repeat Setting Repeat Interval Repeat Count Timer Event Setting2...
Item • Authorized User Account User Name Password User List • User Authority Authorized User Privileged Camera Control Camera Control Image Distribution Audio Distribution Guest User Camera Control Image Distribution Audio Distribution • IPv4 Host Access Restrictions Apply Host Access Restrictions Default Policy Network Address / Subnet •...
Item • IPsec IPsec • Auto Key Exchange Settings IPsec SA Encryption Algorithm IPsec SA Authentication Algorithm IPsec SA Validity Period (min) ISAKMP SA Encryption Algorithm ISAKMP SA Authentication Algorithm DH Group ISAKMP SA Validity Period (min) • IPsec Set 1 IPsec Set IPsec Mode Destination IPv4 Address...
Item • IPsec Set 2 IPsec Set IPsec Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption Key (outbound)
Item • IPsec Set 4 IPsec Set IPsec Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption Key (outbound)
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