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Canon VB-M40 Operation Manual
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Canon VB-M40 Operation Manual

Ptz network camera
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Download this manual See also: Administrator's Manual, Installation Manual
Network Camera

Operation Guide

ENGLISH
Be sure to read this Operation Guide before using the network camera.

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Summary of Contents for Canon VB-M40

  • Page 1: Operation Guide

    Network Camera Operation Guide ENGLISH Be sure to read this Operation Guide before using the network camera.

  • Page 2: Introduction

    Disclaimer To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be responsible for any financial losses that may be incurred as a result of the loss of recorded information or images, regardless of the internal or external cause of the loss.

  • Page 3: Trademark Notice

    (Disclaimer) Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.

  • Page 4: How To Read This Operation Guide

    How to Read This Operation Guide User's Manuals This camera comes with the “Installation Guide” and “Operating Guide” (this manual) included in the Setup CD-ROM. Installation Guide (Bundled) This guide provides notes and procedures on camera installation as well as the main camera specifications. Sections you should reference in this guide will be marked “Installation Guide”...

  • Page 5: Safety Precautions

    Canon U. S. A. Inc. One Canon Plaza, Lake Success, NY 11042, U. S. A. Tel No. (516) 328-5600 Canadian Radio Interference Regulations This Class B digital apparatus complies with Canadian ICES-003.
  • Page 6 – Network video recording software RM-Lite These features do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from use of these functions. Notes on Cleaning Warning •...

  • Page 7: Maintenance

    Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface.

  • Page 8: Table Of Contents

    Table of Contents Introduction ...ii Disclaimer ... ii Notes on Network Security ... ii Copyright... ii Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ... ii Trademark Notice...iii Notes on the Bundled Software RM-Lite (Disclaimer) ...iii Notes on License Agreement for Bundled Software...iii European Union (and EEA) only.
  • Page 9 Chapter 2 Initial Settings Preparing the Camera for Use...2-2 Installing the Necessary Software ...2-4 Installing the VB Initial Setting Tool ... 2-4 Installing the Camera Angle Setting Tool ... 2-4 Performing Initial Settings for the Camera...2-5 Checking the Camera Image ...2-6 Chapter 3 Camera Angle Setting Tool Setting the Camera Angle...3-2...
  • Page 10 [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance...5-33 Chapter 6 Admin Tools Admin Tools Overview...6-2 Admin Tools ... 6-2 Privacy Mask Setting Tool ... 6-2 Panorama Creation Tool ... 6-2 View Restriction Setting Tool ... 6-2 Preset Setting Tool ... 6-2 Intelligent Function Setting Tool ...
  • Page 11 Chapter 7 Admin Viewer/VB Viewer Overview of Viewer...7-2 Major Differences Between the Admin Viewer and the VB Viewer ... 7-2 User Authorities and Camera Control Privileges... 7-2 Launching the Viewer ...7-4 Launching the Viewer... 7-4 Shutting Down the Viewer ... 7-4 Connecting from Admin Tools...

  • Page 13: Chapter 1 Before Use

    Chapter Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions...

  • Page 14: Features

    Features This camera integrates both camera and server functions into a compact network camera. Common Features Megapixel Support H.264 Support Low Illumination Image Capture Intelligent Functions Privacy Masking SD/SDHC Memory Card Support Small-Scale Video Monitoring via RM-Lite Software (Supplied) *1 The actual frame rate may drop depending on the performance of the PC running the Viewer, the number of clients connected at the same time, network load, and other factors.

  • Page 15: Camera Software

    Camera Software Installed Software VB-M700/600/40 Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images.

  • Page 16: User Support Tool

    registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-Lite-V This additional license lets you install the RM-Lite Viewer on multiple PCs. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes.

  • Page 17: Rm-Lite (See The "Administrator's Manual")

    RM-Lite (See the “Administrator's Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Type Overview RM-Lite Storage Server Up to four cameras can be registered to record video. Plays recorded video saved in the storage server and displays live RM-Lite Viewer images (JPEG/H.264) captured by the camera.
  • Page 18 RM-Lite Viewer and VB-M700/600/40 Viewer Comparison The RM-Lite viewer differs from the VB-M700/600/40 viewer built into the cameras in the following ways. Viewer type Live image display VB-M700/600/40 Viewer JPEG RM-Lite Viewer JPEG/H.264 VB-M700/600/40 Viewer Camera Microphone (Sold separately) Audio from the microphone connected to the camera can be listened to from the viewer speaker. RM-Lite Viewer Camera Microphone...

  • Page 19: Operating Environment

    Operating Environment For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600/40 Viewer, Admin Tools Intel Core 2 Duo 2.0 GHz or more...

  • Page 20: Notes On Operating Environment

    Notes on Operating Environment Notes on Use When the [Windows Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear.

  • Page 21: Notes On Use With Windows Server 2008

    If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add]. For details on registering trusted sites, click the [Learn more about Internet Explorer's Enhanced Security Configuration] in the dialog box in step 1 and read the overview.

  • Page 22: Notes On Use With Windows Vista/Windows 7

    Enabling the Sound Function to Use Audio In Windows Server 2008, the sound function is disabled by default. To receive audio with the Viewer, follow the steps below to enable the sound function. Open [Control Panel] and click [Hardware and Sound]. Note If [Control Panel] is in the classic view, double-click [Sound].

  • Page 23: Initial Settings

    Chapter Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings...

  • Page 24: Preparing The Camera For Use

    Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the VB Initial Setting Tool” (P. 2-4) “Performing Initial Settings for the Camera” (P. 2-5) Checking Images When initial settings are complete, access the camera via a web browser and check the image using the VB Viewer.
  • Page 25 Using VB-M700/600/40 Viewer The camera's built-in VB-M700/600/40 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer” Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix”.

  • Page 26: Installing The Necessary Software

    Installing the Necessary Software Install the VB Initial Setting Tool to perform initial settings for the camera. Also install the Camera Angle Setting Tool to perform angle adjustments when installing the camera. Installing the VB Initial Setting Tool Double-click VBInitInstall.exe in the Applications folder on the Setup CD-ROM bundled with the camera.

  • Page 27: Performing Initial Settings For The Camera

    Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network. Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in the “Installation Guide”). Launch the VB Initial Setting Tool. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] icon on the desktop.

  • Page 28: Checking The Camera Image

    Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Settings].

  • Page 29: Chapter 3 Camera Angle Setting Tool

    Chapter Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras...

  • Page 30: Setting The Camera Angle

    Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set zoom, focus and exposure compensation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. Important •...

  • Page 31: Connecting With A Camera List

    Click [Yes] at the following message. Note When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set. Important •...
  • Page 32 Select the camera specification file and click [Open]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Note • The [Select Camera] dialog box will remain open unless the Camera Angle Setting Tool is shut down or the X at the top right of the dialog box is clicked.

  • Page 33: Disconnecting From The Camera, Shutting Down

    Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool. Setting the Camera Angle...

  • Page 34: Display Screen Of Camera Angle Setting Tool

    Display Screen of Camera Angle Setting Tool 1 Image Display Area The image captured by the camera is shown. 2 [Switch Screen Size] button Switches the display screen size between “320 x 240” and “640 x 480”. The display screen size can also be selected from [Display Screen Size] from the [Display] menu.

  • Page 35: Setting The Camera Angle

    A q [Control Assist Display] selection box Select whether to [Enable] or [Disable] operation assist in the image display area. A a [Control Button Display] selection box Select whether to [Enable] or [Disable] the [Pan] button and [Tilt] button in the image display area. A s [Image Flip] selection box Select the orientation of the camera image.

  • Page 36: Setting Focus And Exposure Compensation

    Click the Image to Set Camera Angle Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.

  • Page 37: Creating A Camera Specification File

    Creating a Camera Specification File You can load a camera list in the [Select Camera] dialog box (P. 3-3) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras.
  • Page 38 Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M700F,192.168.100.1,80,root,camera1,0 1Fa VB-M600VE,192.168.100.2,80,root,camera2,0 1Fb VB-M600D,192.168.100.3,80,root,camera3,0 2Fa VB-M600D,192.168.100.4,80,root,camera4,0 2Fb VB-M600D,192.168.100.5,80,root,camera5,0 3Fa VB-M700F,192.168.100.6,80,root,camera6,0 R VB-M600VE,192.168.100.7,443,root,camera7,0 Important • Enter the actual administrator passwords in the camera specification file. Handle the camera specification file with sufficient care. •...

  • Page 39: Top Page Of The Camera

    Chapter Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer ❏ Certificate Registration...

  • Page 40: Accessing The Top Page Of The Camera

    Accessing the Top Page of the Camera Accessing the Top Page of the Camera From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. Launch the web browser.

  • Page 41: Certificate Registration

    Certificate Registration In order to use [Admin Tools] and [Admin Viewer], you must first install the two certificates issued by Canon Inc. on your PC. The certificates are stored on the Setup CD-ROM. Follow the procedure below to register the certificates using Internet Explorer.

  • Page 43: Setting Page

    Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏...

  • Page 44: Setting Menu

    Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu •...

  • Page 45: Accessing The Setting Menu

    Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (P. 4-2). For details on entering the user name and password, see P. 4-2. Setting Menu You can access each setting page and Admin Viewer from the Setting Menu.
  • Page 46 Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. •...

  • Page 47: [Network] Setting Administrator Password, Lan, Ip Address, Dns, Etc

    [Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN Set the IP address and other items needed to establish a LAN connection. • IPv4 Set IPv4 address. •...
  • Page 48 Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as 127.0.0.1. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings is wrong, network access may be disabled.
  • Page 49 SNMP 1 [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. 2 [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security.

  • Page 50: [Date And Time] Setting Date And Time

    [Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting Select the date and time setting method and time zone for the camera. Current Date and Time [Date], [Time] The date and time currently set in the camera are...

  • Page 51: [Camera] Setting Initial Camera Settings And External Device Name

    [Camera] Setting Initial Camera Settings and External Device Name The following can be set here. • Camera Name Enter the name of the camera. The camera name is required for use with RM-Lite. • Initial Camera Settings Sets shooting settings at camera start up. •...
  • Page 52 Use this mode to stabilize the exposure in locations where vehicles or people are moving. [Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen.
  • Page 53 Degree of Viewing angle blurriness ratio corrected Disable — 100% Small Large Important • If [On2] is selected, it is best to select an image size smaller than “640 x 480”. • The image stabilizer is not effective when the subject is shaking.
  • Page 54 1 [Restricted to Presets] Set the camera control preset to [No Restriction] or [Preset Only]. The administrator can limit camera control by non-administrators to preset angles by selecting [Preset Only]. 2 [Camera Position without Control] Select either [Do not return to Home Position] or [Return to Home Position] as the action when no control privileges are requested by users and the home position has already been set.

  • Page 55: [Video] Setting Image Size, Quality And Frame Rate

    [Video] Setting Image Size, Quality and Frame Rate The following can be set here. • Initial Camera Settings Set to add intelligent function information (except volume detection) to JPEG headers. • JPEG Set the image quality, size, maximum frame rate and upload size in JPEG.
  • Page 56 On-screen display 1 [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed over images. 2 [Position of date display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of date display information. 3 [Format of date display] Select [YYYY/MM/DD], [DD/MM/YYYY] or [MM/DD/YYYY] for the format of the date display.

  • Page 57: [Upload] Setting Http/Ftp Upload And E-Mail Notification

    [Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. • General Upload Set the upload operation to be performed. • HTTP Upload Set HTTP connection uploads. • FTP Upload Set FTP connection uploads. • E-mail Notification Set event information and image e-mail notifications.
  • Page 58 For a password, first click [Exec], then [Apply] the password. Important Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy. FTP Upload 1 [Notification] The content of notification is set to [Image data upload with FTP].
  • Page 59 E-mail Notification 1 [Notification] Select [Text Only] or [Text with Image] as the content of notification. If [Upload] is set to [Upload Disabled], [Text with Image] will not be available. 2 [Mail Server Name] Enter the host name or IP address of the SMTP server (using up to 63 characters).

  • Page 60: [Server] Setting The Image Server, Audio Server And Http Server

    [Server] Setting the Image Server, Audio Server and HTTP Server The following can be set here. • Image Server Set the image transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery.
  • Page 61 • Audio Reception • Output Volume Caution Switch line in and microphone in on each setting page according to the specification of the microphone (P. 5-18). Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly. Important The volume, sound quality, etc., may change depending on the characteristics of the microphone used.

  • Page 62: [Event] Setting Image Buffer, Volume Detection, Audio Playback And Timer

    [Event] Setting Image Buffer, Volume Detection, Audio Playback and Timer The following can be set here. • Image Buffer Set the items associated with the temporary saving of images in the image buffer. • Volume Detection Set the operation to be performed at the time of volume detection.
  • Page 63 8 [Upload] Select the upload operation to be performed. If [Enable] is selected, upload is performed when a volume detection event occurs. To use this function, the [General Upload] sub-menu and [HTTP Upload] or [FTP Upload] sub-menu must also be set from the [Upload] menu (P.
  • Page 64 Timer 1 [Timer Event Setting] Select [Enable] or [Disable] for timer event. 2 [Start Time] Set the start time of the timer event in 24-hour format. 3 [Repeat Setting] If [Enable] is selected, timer events will be generated according to settings in 4 [Repeat Interval] and 5 [Repeat Count].

  • Page 65: [Access Control] Setting User Access Privileges

    [Access Control] Setting User Access Privileges The following can be set here. • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest users. • IPv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted.
  • Page 66 Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery.

  • Page 67: [Ipsec] Setting Ipsec

    [IPsec] Setting IPsec The following can be set here. • IPsec Set the IPsec setting method. • Auto Key Exchange Settings Set auto key exchange. • IPsec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices.
  • Page 68 8 [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange) (up to 127 characters). Important If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. In this case, connect again. Note If auto key exchange is used, it will take approximately 5 to 10 seconds before communication with the camera starts.
  • Page 69 A g [SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP.

  • Page 70: [Ssl/Tls] Setting Http Communication Encryption

    [SSL/TLS] Setting HTTP Communication Encryption The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encypted communication. Certificates 1 [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate.
  • Page 71 7 [Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. 8 [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. 9 [Restore] Installs the certificates and private key from backup.

  • Page 72: [Memory Card] Sd Memory Card Operations And Settings

    [Memory Card] SD Memory Card Operations and Settings The following can be set here. • SD Card Operations Perform SD memory card operations. • SD Card Information Display information about the SD memory card. SD Card Operations (unmount status) 1 [Mount/Unmount] In unmount status, [Mount] will appear.
  • Page 73 SD Card Information 1 [SD Card Recognition] Displays the status of the SD memory card. The three status messages are [SD Card Not Inserted], [Not Mounted] and [Mounted]. 2 [SD Card Operation Status] Displays the operation status of the SD memory card. The three status messages are as follows.

  • Page 74: [Reboot Item] Setting Items Requiring Rebooting

    [Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, H.264, Installation Conditions (VB-M40 only) HTTP Server 1 [LAN] LAN interface, maximum packet size settings (P. 5-5) 2 [IPv4] IP address, IPv4 settings, etc.

  • Page 75: [Maintenance] Viewing Event Logs And Current Settings And Performing Maintenance

    [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool 1 [View Logs] Display a history of camera operations and connections to each viewer, etc. 2 [View Current Settings] Display a list of current settings.

  • Page 77: Admin Tools

    Chapter Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs...

  • Page 78: Privacy Mask Setting Tool

    Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools (P. 6-4) This is the top page of Admin Tools. All tools can be launched from this page. Privacy Mask Setting Tool A tool that lets you hide areas you don't want to be seen by setting privacy masks.

  • Page 79: Log Viewer

    Admin Tools Overview Log Viewer (P. 6-31) This viewer shows the logs of operating conditions of the camera. Note On the control panel of Windows, the decimal point in a value is always indicated by “.” regardless of the settings of [Region and Language].

  • Page 80: Accessing The Admin Tools

    Enter a user name and password. Important The certificates issued by Canon Inc. must be registered on any PCs using [Admin Tools]. (P. 4-3) Note • The first time you launch any of the Admin Tools, wait about 5 to 10 seconds until the software is downloaded to your PC.

  • Page 81: Privacy Mask Setting Tool

    Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.

  • Page 82: Setting The Privacy Mask Area

    5 [Obtain/release Camera Control] button This button is used to obtain/release the camera control privileges. For details, see “Obtaining Camera Control Privileges” (P. 7-7). If camera control privileges have not yet been obtained elsewhere, such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched.
  • Page 83 You can set up to eight privacy masks. Repeat the setting operations to set multiple privacy mask areas. Confirm privacy mask areas. Saved privacy mask areas are shown in the image display area and registered privacy mask display area (capture area). VB-M700F/VB-M600D/VB-M600VE Image Display Area Enabled privacy mask areas are shown filled with...

  • Page 84: Changing/Deleting A Privacy Mask Area

    Changing/Deleting a Privacy Mask Area How to Change Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Change the position and size of the privacy mask area.

  • Page 85: Panorama Creation Tool

    Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.

  • Page 86: Display Screens Of Panorama Creation Tool

    Display Screens of Panorama Creation Tool 1 [Load from camera] Show the panorama image saved in the camera. 2 [Save to camera] Save the currently shown panorama image in the camera. 3 [Load from file] Show JPEG files as a panorama image. 4 [Save to file] Save the currently shown panorama image as a JPEG file.

  • Page 87: Saving/Deleting A Panorama Image

    Note • While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a panorama image is being created, the connection of anyone other than Administrators is cut off. • When a small value is entered for [Maximum Frame Rate: Image Transmission] under [Video] >...
  • Page 88 View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.

  • Page 89: View Restriction Setting Tool

    Display Screens of View Restriction Setting Tool 1 Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the VB-M40 Viewer. For details, see “How to Operate the Viewer”...

  • Page 90: Setting View Restrictions

    • View restriction settings [Upper Limit]: Top limit of the view restriction. Click [Get value] to load the top edge value of the current camera angle. [Lower Limit]: Bottom limit of the view restriction. Click [Get value] to load the bottom edge value of the current camera angle.
  • Page 91 Important • If you have changed the camera mounting method, recapture the panorama image and register it again. • The panorama screen may be slightly different from the actual image. After view restrictions have been set, be sure to confirm with the VB Viewer that the view restrictions have been reflected correctly.

  • Page 92: Preset Setting Tool

    Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Reflecting in the viewer Important If you want to use intelligent functions, it is strongly recommended that you use the Preset...

  • Page 93: Display Screens Of Preset Setting Tool

    Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets.
  • Page 94 8 [Preset] tab, [Preset Tour] tab Switch between the preset setting tab and preset tour setting tab. 9 [Preset/Home Position] selection box Select the preset (from 1 to 20) or [home position] you want to set. A q [Quick Registration] Load the current camera position, and register them as preset settings.

  • Page 95: Setting The Preset

    Setting the Preset A preset can be set in one of the following two ways. Setting from Camera Angle in the Image Display Area Select the preset you want to set from the [Preset/Home Position] selection box, and then fill the [Preset Name] field.

  • Page 96: Preset Tour

    Click [Quick Registration]. Important • To use presets in the viewer, select the [Show in viewers] checkbox. • To apply the manual focus mode, manually adjust the focus while checking the actual image in the image display area. After the focus has been adjusted, set the focus using [Get camera info].
  • Page 97 8 [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. 9 [Pause (sec)] Set the time at which the camera stops at the preset position between 0 and 120 seconds in 5-second units. A q [Add] Add the preset to the tour schedule list. A a [Change] Change the speed or pause time between presets selected from the tour schedule list.
  • Page 98 Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. Volume Moving object Camera tampering The intelligent functions can perform the following 5 types of detection.

  • Page 99: Intelligent Function Setting Tool

    Intelligent Function Setting Tool Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.

  • Page 100: Display Screen Of Intelligent Function Setting Tool

    The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
  • Page 101 If the [Lock camera position] checkbox is selected, focus cannot be operated. 7 [Smart Shade Control] Smart shade control can be operated if the control privileges have been obtained. Smart shade control operations are the same as in the Admin Viewer. For details, see “Setting the Smart Shade Control”...

  • Page 102: Flow Of Intelligent Function Setting

    Flow of Intelligent Function Setting The intelligent functions are set according to the procedure below. For details on the setting method, see each setting page. Camera Position Settings Register the camera angle as a preset using the Preset Setting Tool. For details on the preset setting method, see “Preset Setting Tool”...

  • Page 103: Setting Intelligent Function Detection Settings

    Important Notes on intelligent function settings and operation • When setting intelligent function, do an actual detection test to confirm that detection will be performed correctly. • When the brightness of the entire screen suddenly changes, the detection may be delayed for up to 5 minutes. •...
  • Page 104 4 [Object Size (%)] [Change Ratio (%)] [Duration (Sec)] Set the lower limit for the size, change ratio, and judgment time for the set detection area to trigger detection. If the value set here is exceeded, “Detected” mode is triggered. Click the text box to enter a value directly, or specify a value using the slider.
  • Page 105 Setting a [Polygonal] detection area Specify polygonal areas with a maximum of 32 angles. Click in the image display area to form the polygon point by point. Click again at the first point to complete the polygon and set it as a detection area. The set area can also be moved by dragging it.
  • Page 106 Detect criteria for [Removed Object Detection] Set detection areas for objects whose removal you want to detect. For [Duration (Sec)], set the time that must elapse after the object has been taken away. Detected mode will be triggered to ON when an object is taken away from the detection area for a period longer than the set [Duration (Sec)].

  • Page 107: Log Viewer

    Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer 1 [Download] Download log files from this camera or SD memory cards. 2 [Reload] Reload the displayed log file and show the latest logs. 3 [Previous File] If there are multiple log files in the camera's internal memory or SD memory card, load and display the file...

  • Page 108: Downloading Log Files

    A d [Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. A f [Apply filter] Show the filtered logs in the log display area.
  • Page 109 Saving a Log to a File/Opening a Saved Log How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. Copying/Searching Logs How to Copy Click to select the log you want to copy, and then click...

  • Page 111: Chapter 7 Admin Viewer/Vb Viewer

    Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...

  • Page 112: Overview Of Viewer

    Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Important Use the RM-Lite Viewer to display H.264 video from the camera.
  • Page 113 Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer. [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have...

  • Page 114: Launching The Viewer

    Launching the Viewer Launching the Viewer Important • The Canon Inc. Certificate must be registered on a PC that is using the Admin Viewer. (P. 4-3) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions.

  • Page 115: How To Operate The Viewer

    How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In reality, you can open only the panels you need in the web browser and scroll vertically or horizontally.

  • Page 116: Vb Viewer

    upwards or zoom out (wide-angle) by moving the knob downwards. A a Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area. A s [BLC] (Back Light Compensation) button This button turns on/off backlight compensation. This control is effective when the image is dark due to backlight.

  • Page 117: Obtaining Camera Control Privileges

    This button is used to obtain the camera control privileges. 9 Slider for tilt This slider is used to control the tilt (vertical movement) of the camera. A q Slider for pan This slider is used to control the pan (horizontal movement) of the camera.

  • Page 118: Controlling The Camera

    Controlling the Camera Obtain camera control privileges before carrying out the following operations. These operations can be carried out in both the Admin Viewer and the VB Viewer. Changing the Camera Angle You can change the angle by doing one of the following: Use the pan and tilt sliders.

  • Page 119: Setting Video And Audio

    Change the Zoom Ratio in the Panorama Display Area Click the [Panorama Display] button. Change the zoom ratio in the panorama display area displayed. You can change the zoom ratio by dragging the yellow frame lines in the panorama window and changing the size of the frame.
  • Page 120 Note • When the VB Viewer is launched, the image size set for the camera is applied. When the Admin Viewer is launched for the first time, the camera settings are applied, but from then on settings from the previous time are used.

  • Page 121: Checking Information

    • Closing the volume panel will end the audio reception. • The first time the volume panel is launched, a message to install the add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser. Install the add-on.

  • Page 122: Performing Operations And Settings As The Administrator

    Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Image (Viewer PTZ) You can use the Viewer PTZ panel to magnify part of the camera's image in the image display area.

  • Page 123: Opening/Closing Control Items

    Moving the Preview Frame You can move the preview frame to the desired position. Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified. The preview frame turns blue when you drag it. Move by clicking Click a position outside of the preview frame and the preview frame will move to that position.

  • Page 124: Performing Operations And Settings

    Performing Operations and Settings Click the camera control buttons to set the pan, tilt and zoom operations as well as the speed. 1 [Pan/Tilt] button Move pan and tilt in the direction of the arrows. Operation will continue as long as you are holding down the button and will stop when you release it.

  • Page 125: Setting The Exposure

    Important • If it is set in the Admin Viewer, the same focus mode will occur in the viewers of other users also. • Setting the shutter speed at 1/1 to 1/4 in manual exposure (P. 7-15) will disable the [Auto] (VB-M40 only) and [One-shot AF] focus modes in camera control.

  • Page 126: Setting White Balance

    [Spot] The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen. Use this mode if you want to adjust the exposure to the center of the screen because the subject is receiving a spotlight or backlight, etc.

  • Page 127: Setting The Night Mode

    Important • Since the light source selection options are based on representative characteristics, proper colors may not be achieved depending on the applicable light source. In this case, use the [One-shot WB] function. • If the subject looks greenish under mercury lamps in the [Auto] mode, select the [Mercury Lamp] mode under light source.
  • Page 128 2 [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed. When the detection settings configured in intelligent functions (Moving Object Detection, Abandoned Object Detection, Removed Object Detection or Camera Tampering Detection) enter Detected mode, the corresponding icon will turn green (P.

  • Page 129: Chapter 8 Appendix

    Chapter Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Settings ❏ List of Factory Default Settings ❏ Index...

  • Page 130: Sd Memory Card Access

    Camera IP address User ID: Administrator user ID Password: Administrator password (factory default setting: camera) SD Memory Card Directory Configuration Camera IP address/mnt/card/CANON (factory default setting: 192.168.100.1) (factory default setting: root) /REC /00/000.JPG JPEG images stored when recording- mode stream transmission fails /99/999.JPG...
  • Page 131 SD memory card. Log Files Log files are saved in “<camera IP address>/mnt/card/CANON/LOG” with the file names “MSG” and “MSG.1” to “MSG.5”. “MSG” is the latest log. Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way to view and download log files.

  • Page 132: Modifiers

    Modifiers According to the setting item, you can specify parameters using modifier “% characters.” Modifiers Meaning Reason for capture (number) Reason for capture (character string) Width of image Height of image Camera number Camera name Pan position Tilt position Zoom position Camera server Year of capture time Month of capture time...
  • Page 133 Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 5-15) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 5-16) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.

  • Page 134: Troubleshooting

    Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
  • Page 135 Problem The image disappears from the Viewer PTZ panel. There is no audio. The camera cannot be controlled. The viewer gets disconnected. You forgot your password. Data cannot be uploaded. You cannot use recording-mode stream transmission. Files cannot be saved in the Settings page or Admin Tools.

  • Page 136: List Of Log Messages

    List of Log Messages Log Messages on the Camera Log messages are classified into the following types. Category Level Code crit Error Error warning Warning notice Warning info Information Category Level Code alert Error Note If no content is recorded in a log for approximately two hours, “-- MARK --”...
  • Page 137 W230 Buffer overflow [warning] Description stream buffer overflowed (W230) Meaning The image buffer for the stream recording overflowed and images were discarded. Application (uploader) messages A004 Starting and stopping of uploader [info] Description %1 uploader (A004) Starting or stopping Meaning The uploader was started or stopped.
  • Page 138 A272 Upload communication buffer overflowed [warning] Description ftp/http queue is full (A272) Meaning Upload data overflowed from the communication buffer. Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the image quality, image size and frame rate for upload.
  • Page 139 B201 Event notification failure [info] Description cannot notify %1 event [%2] (B201) Event type (ald) Error number Meaning The event notification failed. B202 Event reception failure [info] Description cannot recv event [%1] (B202) Error number Meaning The event could not be received. B203 Audio message send error [info] Description audio message send error %1 [%2] (B203)
  • Page 140 V320 Internal error in intelligent service [err] Description cannot work intelligent [%1] [%2] [%3] . (V320) Error number Cause of error Error information Meaning An internal error occurred in intelligent service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V321 Pseudo mode setting error in intelligent service [err] Description...
  • Page 141 HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication. H144 Password specification error [notice] Description (http_auth.c.XXX) password doesn't match for %1 %2, IP:%3 (H144) URL XSS vulnerability countermeasure implementation (process equivalent to ftpd) User Name IP address...
  • Page 142 S240 Camera error [warning] Description serviceman call (S240) Meaning A camera error occurred. Countermeasure Camera needs to be serviced. S250 PAN/TILT error [warning] (VB-M40) Description serviceman call (S250) Meaning An error occurred in the PAN/TILT area. Countermeasure Camera needs to be serviced. S306 Error on saving settings [err] Description Can't update system settings (S306)
  • Page 143 S412 Timer service initialization error [crit] Description timer initialization error [%1] [%2] (S412) Error number Cause of error Meaning An error occurred in the initialization of the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S413 Timer service runtime error [crit] Description timer working error [%1] (S413)

  • Page 144: List Of Viewer Messages

    List of Viewer Messages Messages displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Information Message Warning Message Error Message Information Message Message Connection closed by the camera. Audio connection has been closed.
  • Page 145 Message No audio device. Failed to initialize Canon Network Camera Audio Receiver. Message Image display for Viewer PTZ use is restricted. Explanation The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the PC.

  • Page 146: Restore Settings

    Restore Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see P. 8-20. Restoring the Initial Setting from the Maintenance Page in the Web Browser Launch the web browser and display the settings...
  • Page 147 Important If the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP address, subnet mask, default gateway address, etc. Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before. When initializing the camera, use the “VB Initial Setting Tool”...

  • Page 148: List Of Factory Default Settings

    List of Factory Default Settings Item • User Name (Administrator ID) • Administrator password • Path to setting pages • LAN LAN Interface Maximum Packet Size • IPv4 IPv4 Address Setting Method IPv4 Address Subnet Mask IPv4 Default Gateway Address •...
  • Page 149 Item • Initial Camera Settings Intelligent Function Information Do not add • JPEG Image Quality: 160 x 120 Image Quality: 320 x 240 Image Quality: 640 x 480 Image Quality: 1280 x 960 Image Size: Image Transmission 320 x 240 Maximum Frame Rate: Image 30.0 Transmission...
  • Page 150 Item • Image Server Maximum Number of Clients Camera Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.) • Audio Server Audio Transmission from the Camera Input Volume Voice Activity Detection Audio Reception from the Viewer Output Volume Echo Canceller Audio Input •...
  • Page 151 Item • Authorized User Account User Name Password User List • User Authority Authorized User Privileged Camera Control Checked Camera Control Checked Image Distribution Checked Audio Distribution Checked Guest User Camera Control Checked Image Distribution Checked Audio Distribution Checked • IPv4 Host Access Restrictions Apply Host Access Restrictions Disable Default Policy...
  • Page 152 Item • IPsec Set 2 IPsec Set IPsec Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Sender IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption Key (outbound)
  • Page 153 Item • Certificates Certificate Status Not Installed Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications SSL Communications Disable • SD Card Operations Operation Settings Save Log •...

  • Page 154: Index

    Index Abandoned Object Detection ... 6-29 Access Control ... 5-23 Admin Tools ... 6-2 Admin Viewer ... 7-5, 7-12 Administrator ... 7-3 Administrator Password ... 5-5 AE Mode ... 5-9 Aperture ... 7-16 Audio ... 5-18 Receive ... 7-11 Transmit ... 5-18 Audio Distribution ...
  • Page 155 Image Flip ... 5-11 Image Management Information ... 5-30 Image Saving ... 5-31 Image Server ... 5-18 Image Size ... 5-13 Image Stabilizer ... 5-10 Information Field ... 7-6, 7-7 Information Message ... 8-16 Infrared Cut Filter ... 7-17 Initial Camera Settings ... 5-13 Initial Settings ...
  • Page 156 Rotation ... 3-7 SD Card Information ... 5-31 SD Card Operations ... 5-30 SD Memory Card ... 5-30, 8-2 Self-Signed Certificate ... 5-28 Server ... 5-18 Setting Menu ... 5-2 Setup CD-ROM ... iv Shutter Speed ... 5-9, 7-16 Slow Shutter ... 5-9 Smart Shade Control ...
  • Page 157 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA • If you have any questions, call the CANON U.S.A. Information Center toll-free at 1-800-828-4040 (U.S.A. only) CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga, Ontario L5T 1P7 CANON CANADA INC.

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