Canon VB-M700F Operation Manual

Canon VB-M700F Operation Manual

Network camera
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Table of Contents


Network Camera

Operation Guide

Be sure to read this Operation Guide before using the network camera.


Table of Contents

Summary of Contents for Canon VB-M700F

  • Page 1: Operation Guide

    Network Camera Operation Guide ENGLISH Be sure to read this Operation Guide before using the network camera.
  • Page 2: Introduction

    VB-M700/600/40 or the camera). The only difference between the VB-M40 and VB-M40B is the exterior color. The VB-M700F, VB-M600D, VB-M40 and VB- M40B are for indoor use only. The VB-M600VE can be installed outdoors, such as underneath eaves.
  • Page 3: Trademark Notice

    Flaws or other problems with RM-Lite may result in recording correct disposal of this product will contribute to the failure or destruction or loss of recorded data. Canon shall effective usage of natural resources. have no liability whatsoever for any loss or damages For more information about the recycling of this product, incurred by the user as a result of such problems.
  • Page 4: Security Export Control

    Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you purchased the product. Security Export Control This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by governmental agencies.
  • Page 5: How To Read This Operation Guide

    Camera Model This guide provides notes and procedures on camera installation as well as the main camera specifications. VB-M700F Sections you should reference in this guide will be VB-M600D and VB-M600VE marked “Installation Guide” along with the name of the VB-M40 reference items.
  • Page 6: Safety Precautions

    Canon U.S.A., Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666) Canadian Radio Interference Regulations This Class B digital apparatus complies with Canadian...
  • Page 7 Canon will assume no liability for any • Do not insert foreign objects into the camera. accident or damage resulting from the use of these •...
  • Page 8: Maintenance

    Maintenance Maintenance for Recessed Mounting Kit (dedicated option for VB-M600D/VB- Turn off the power before cleaning the camera. M600VE) or Ceiling Mount Cover (dedicated option for VB-M40) Cleaning of Exterior Periodically check the brackets and screws for rust and 1 Dampen a soft cloth with water or diluted neutral loosening to prevent injuries and equipment damage due detergent and wipe away the grime gently.
  • Page 9: Table Of Contents

    Disposing of the Camera ......................viii Chapter 1 Before Use Features........................1-2 Common Features ....................... 1-2 VB-M40 Features......................... 1-2 VB-M700F/VB-M600D/VB-M600VE Features ..............1-2 Camera Software......................1-3 Installed Software........................ 1-3 Included Software ....................... 1-3 Network Video Recording Software (optional) ..............1-4 RM-Lite (See the “Administrator Manual”) ................1-5 Operating Environment.....................1-6...
  • Page 10 Chapter 2 Initial Settings Preparing the Camera for Use..................2-2 Installing the Necessary Software ................2-4 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/ Windows Server 2008/Windows Server 2012 ..............2-5 Performing Initial Settings for the Camera..............2-6 Checking the Camera Image ..................2-7 Chapter 3 Camera Angle Setting Tool...
  • Page 11 Table of Contents [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance......................5-33 Chapter 6 Admin Tools Admin Tools Overview....................6-2 Admin Tools ........................6-2 Privacy Mask Setting Tool ....................6-2 Panorama Creation Tool ....................6-2 View Restriction Setting Tool ..................... 6-2 Preset Setting Tool ......................
  • Page 12 Launching the Viewer ....................7-5 Launching the Viewer......................7-5 Shutting Down the Viewer ....................7-5 Connecting from Admin Tools..................... 7-5 How to Operate the Viewer..................7-6 Display Screens of Admin Viewer ..................7-6 VB Viewer ..........................7-7 Obtaining Camera Control Privileges.................. 7-8 Controlling the Camera .......................
  • Page 13: Before Use

    Chapter Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions...
  • Page 14: Features

    The camera is equipped with a 20x optical (4x digital) zoom lens with a maximum 55.4° angle of view and auto focus support. Pan/Tilt Functions You can operate camera angle controls remotely. VB-M700F/VB-M600D/VB-M600VE Features 3x Optical Zoom Lens The camera is equipped with a 3x motorized optical zoom lens. Camera Angle Setting Tool You can make adjustments to the camera angle while viewing video on a PC for hassle-free angle adjustment during installation.
  • Page 15: Camera Software

    Camera Software Installed Software Included Software The included Setup CD-ROM contains the following VB-M700/600/40 Viewer software. Install the software on a PC to use it. (See Chapter 7 “Admin Viewer/VB Viewer”) VB Initial Setting Tool There are two types of Viewer: the VB Viewer, which can (See Chapter 2 “Initial Settings”) be used by Guest Users, and the Admin Viewer for Administrators.
  • Page 16: Network Video Recording Software (Optional)

    Memory Card Unmount Tool This software allows you to mount/unmount memory cards inserted in specified cameras, and acquire information from memory cards. SD Card Utility (See Chapter 8 “SD Memory Card Access”) This tool displays or deletes JPEG images saved on an SD memory card.
  • Page 17: Rm-Lite (See The "Administrator Manual")

    Flow of Video from the Camera Flow of Recorded Video VB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, Supported cameras VB-M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi Important • To add the RM-Lite Viewer, purchase RM-Lite-V (optional). • The VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F cannot be used with Network Video Recording Software versions older than RM-Lite.
  • Page 18: Operating Environment

    Operating Environment For the latest information on this product (firmware and included software, user manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600/40 Viewer, Admin Tools Intel Core 2 Duo 2.0 GHz or more...
  • Page 19: Notes On Operating Environment

    Notes on Operating Environment Notes on Use When the [Windows Select [VB Initial Setting Tool], and then click [Add]. Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock].
  • Page 20: Notes On Use With Windows Server 2008/Windows Server 2012

    This completes the trusted site registration process. Click [Add]. The [Trusted sites] dialog box appears. Notes on Use with Windows Server 2008/ If selected, clear the [Require server verification (https:) for Windows Server 2012 all sites in this zone] checkbox. Registering “about:internet”...
  • Page 21: Notes On Use With Windows Vista/Windows 7/Windows 8/Windows Server 2008/Windows Server 2012

    Notes on Operating Environment Clear the [Do not save encrypted pages to disk] checkbox in [Security]. Important Note that when IE Enhanced Security Configuration is turned back on, the [Do not save encrypted pages to disk] checkbox The [Sound] dialog box appears. also becomes enabled.
  • Page 23: Initial Settings

    Chapter Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings...
  • Page 24: Preparing The Camera For Use

    Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 2-4) “Performing Initial Settings for the Camera” (p. 2-6) ▼...
  • Page 25 Preparing the Camera for Use Using VB-M700/600/40 Viewer The camera's built-in VB-M700/600/40 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer”...
  • Page 26: Installing The Necessary Software

    Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools •...
  • Page 27: Notes On Use With Internet Explorer 9 Or Greater And Windows Server 2003/ Windows Server 2008/Windows Server 2012

    Installing the Necessary Software The [Trusted sites] dialog box appears. When the installation complete screen appears, click [Exit] or [Reboot]. If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop.
  • Page 28: Performing Initial Settings For The Camera

    Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera Select a MAC address, and then click [Initial setting]. network. Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in the “Installation Guide”).
  • Page 29: Checking The Camera Image

    Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Settings].
  • Page 31: Chapter 3 Camera Angle Setting Tool

    Chapter Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras...
  • Page 32: Setting The Camera Angle

    Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set zoom, focus and exposure compensation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. Important •...
  • Page 33: Connecting With A Camera List

    Setting the Camera Angle Connecting with a Camera List Click [Yes] at the following message. When using multiple cameras, the camera connection information already entered into the camera specification file can be read into the camera list used by the Camera Angle Setting Tool.
  • Page 34 Connecting to the Camera Select the camera specification file and click [Open]. From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List].
  • Page 35: Disconnecting From The Camera, Shutting Down

    Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool.
  • Page 36: Display Screen Of Camera Angle Setting Tool

    Display Screen of Camera Angle Setting Tool (10) (11) (12) (13) (14) (15) (8) (9) (13) (14) (15) (8) (9) (1) Image Display Area (5) [Tilt] button The image captured by the camera is shown. Control the camera's tilt operation. (2) [Switch Screen Size] button (6) [Rotation] button Switches the display screen size between “320 x 240”...
  • Page 37: Setting The Camera Angle

    Setting the Camera Angle Setting the Camera Angle (10)[Control Assist Display] selection box Select whether to [Enable] or [Disable] operation assist in the image display area. You can operate pan, tilt, rotation and zoom operations to set a desired camera angle. (11)[Control Button Display] selection box Select whether to [Enable] or [Disable] the [Pan] You can operate zoom operation only.
  • Page 38: Setting Focus And Exposure Compensation

    Click the Image to Set Camera Angle Note • One-shot AF may not focus properly on the following subjects. Click the desired position in the image and the camera angle will move to center that position on the screen. Subjects Difficult to Focus On However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
  • Page 39: Making Day/Night Mode Focus Settings

    Setting the Camera Angle Making Day/Night Mode Focus Settings Important You can select the focus control method used when • If you change the zoom position after making Day/Night switching Day/Night Mode to suit the lighting environment Mode focus settings, you will need to make the focus settings the camera is being used under.
  • Page 40: Creating A Camera Specification File

    ↓ ↓ ↓ ↓ ↓ ↓ 1st row → RegisterName HostName PortNumber UserName Password ConnectType Header row B1F VB-M700F root camera1 From 2nd row 1Fa VB-M600VE root camera2 Camera information for 1Fb VB-M600D root camera3 1 camera per...
  • Page 41 Creating a Camera Specification File Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M700F,,80,root,camera1,0 1Fa VB-M600VE,,80,root,camera2,0 1Fb VB-M600D,,80,root,camera3,0 2Fa VB-M600D,,80,root,camera4,0 2Fb VB-M600D,,80,root,camera5,0 3Fa VB-M700F,,80,root,camera6,0 R VB-M600VE,,443,root,camera7,0 Important •...
  • Page 43: Top Page Of The Camera

    Chapter Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer...
  • Page 44: Accessing The Top Page Of The Camera

    Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the User authentication is required to access [Setting Page], Setting Menu to configure various camera settings, launch [Admin Tools] and [Admin Viewer].
  • Page 45: Setting Page

    Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏...
  • Page 46: Setting Menu

    Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu •...
  • Page 47: Accessing The Setting Menu

    Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 4-2). For details on entering the user name and password, see p. 4-2. Setting Menu Items Common to All Setting Pages Applying New Settings...
  • Page 48 Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. •...
  • Page 49: [Network] Setting Administrator Password, Lan, Ip Address, Dns, Etc

    [Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN (1) [LAN Interface] Set the IP address and other items needed to Select [Auto], [Full Duplex] or [Half Duplex]. Normally establish a LAN connection.
  • Page 50 Important Important • Contact your System Administrator for the [IPv4 Address], • Contact your System Administrator for the [IPv6 Address [Subnet Mask] and [IPv4 Default Gateway Address]. (Manual)], [Prefix Length] and [IPv6 Default Gateway Address]. • The camera's IP address cannot be set to an IP address that starts with 127., such as
  • Page 51 [Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMP (1) [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. (2) [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security.
  • Page 52: [Date And Time] Setting Date And Time

    [Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. [Synchronize with computer time] • Setting The camera will synchronize with the date and time Select the date and time setting method and time of the computer currently accessing the camera.
  • Page 53: [Camera] Setting Initial Camera Settings And External Device Name

    [Camera] Setting Initial Camera Settings and External Device Name [AE Mode] The following can be set here. [Auto] • Camera Name The exposure is controlled automatically. Enter the name of the camera. The camera name [Auto (Flickerless)] is required for use with RM-Lite. In this mode, image flickers caused by fluorescent lights, etc., can be reduced.
  • Page 54 Use this mode to stabilize the exposure in locations Important where vehicles or people are moving. [Spot] • The initial camera settings (1) to (6) define the defaults that The center of the screen is metered. apply when the camera is started. Setting changes will be reflected only after the camera is reconnected or rebooted.
  • Page 55 [Camera] Setting Initial Camera Settings and External Device Name Select [30] or [60] if brightness changes frequently, Degree of such as when a light source passes in front of the Viewing angle Effective blurriness camera. Select [5] or [10] if change in brightness is ratio pixels corrected...
  • Page 56 (1) [Restricted to Presets] Set the camera control preset to [No Restriction] or [Preset Only]. The administrator can limit camera control by non-administrators to preset angles by selecting [Preset Only]. (2) [Camera Position without Control] Select either [Do not return to Home Position] or [Return to Home Position] as the action when no control privileges are requested by users and the home position has already been set.
  • Page 57: [Video] Setting Image Size, Quality And Frame Rate

    [Video] Setting Image Size, Quality and Frame Rate (4) [Image Size: Upload] The following can be set here. Select [160 x 120], [320 x 240], [640 x 480] or [1280 x • Initial Camera Settings 960] fo r t he size of images u pload ed. For Set to add intelligent function information (except det ails of up load se ttin gs, see p.
  • Page 58 On-screen display (9) [Color of text] Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text to be displayed over the image. (10)[Color of text outline] Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text outline.
  • Page 59: [Upload] Setting Http/Ftp Upload And E-Mail Notification

    [Upload] Setting HTTP/FTP Upload and E-mail Notification – If [Volume Detection Event] is enabled, disable [ON Event The following can be set here. Operation] or [OFF Event Operation] (p. 5-20). – From the Intelligent Function Setting Tool [Event] tab > •...
  • Page 60 [Proxy Password] if connecting via a proxy. maximum number of loops in the range of 0 to 9999. • For information about the HTTP upload function and settings, contact your nearest Canon Customer Service Center. FTP Upload [User Setting] Images are uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create].
  • Page 61 [Upload] Setting HTTP/FTP Upload and E-mail Notification E-mail Notification (7) [Subject] Enter the subject of the e-mail to be sent using up to 31 ASCII characters. (8) [Message Body] Enter the message (text) of the e-mail to be sent using up to 255 ASCII characters.
  • Page 62: [Server] Setting The Image Server, Audio Server And Http Server

    [Server] Setting the Image Server, Audio Server and HTTP Server Audio Server The following can be set here. • Image Server Set the image transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery.
  • Page 63 [Server] Setting the Image Server, Audio Server and HTTP Server (3) [HTTPS Port] • Audio Reception • Output Volume Set the HTTPS port number to 443 or in the range of 1024 to 65535. Normally [443] (factory default setting) is used. (4) [Global Address for the Web Page] If a fixed global address is assigned to the camera using the NAT function of the router, set the global...
  • Page 64: [Event] Setting Image Buffer, Volume Detection, External Device Input, Audio Playback And Timer

    [Event] Setting Image Buffer, Volume Detection, External Device Input, Audio Playback and Timer Volume Detection The following can be set here. • Image Buffer Set the items associated with the temporary saving of images in the image buffer. • Volume Detection Set the operation to be performed at the time of volume detection.
  • Page 65 [Event] Setting Image Buffer, Volume Detection, External Device Input, Audio Playback and Timer (8) [Upload] (4) [OFF Event Operation] Select the upload operation to be performed. If Select the operation to be performed upon an OFF [Enable] is selected, upload is performed when a event.
  • Page 66 Timer Sound Clip Upload (1) [Browse File] Specify the audio file you want to register as the sound clip, and then click [Add]. (2) [Sound Clip Name] Set a name for the audio file to be registered as sound playback (up to 15 alphanumeric characters). If a blank field is applied, the sound clip will be deleted.
  • Page 67: [Access Control] Setting User Access Privileges

    [Access Control] Setting User Access Privileges User Authority The following can be set here. • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest [Privileged Camera Control], [Camera Control], [Image users.
  • Page 68 Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery.
  • Page 69: [Ipsec] Setting Ipsec

    [IPsec] Setting IPsec (6) [DH Group] The following can be set here. Select [Group 2] or [Group 2->Group 1] for the key • IPsec generation information that will be used in the DH Set the IPsec setting method. algorithm for key exchange via auto key exchange protocol IKE.
  • Page 70 (8) [IKE Pre-Shared Key] (6) [Security Gateway IPv4 Address], [Security Gateway Enter the pre-shared key for IKE (auto key exchange) IPv6 Address] (up to 127 characters). If [IPsec Mode] is set to [Tunnel Mode] in (2), set the IP address of the security gateway. Important (7) [Destination Subnet Mask Length] (IPv4), [Destination Prefix Length] (IPv6)
  • Page 71 [IPsec] Setting IPsec (15)[SA ESP SPI (inbound)] Note Set the SA SPI value for inbound. If IPsec is used, video transmission performance drops. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP.
  • Page 72: [Ssl/Tls] Setting Http Communication Encryption

    [SSL/TLS] Setting HTTP Communication Encryption The following can be set here. Important • Certificates With regard to security, it is recommended that you use a self- Create an SSL/TLS certificate. signed certificate where complete security does not need to be ensured through operation tests, etc.
  • Page 73 [SSL/TLS] Setting HTTP Communication Encryption (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec].
  • Page 74: [Memory Card] Sd Memory Card Operations And Settings

    [Memory Card] SD Memory Card Operations and Settings SD Card Operations (mount status) The following can be set here. • SD Card Operations Perform SD memory card operations. • SD Card Information Display information about the SD memory card. (1) [Mount/Unmount] SD Card Operations (unmount status) In mount status, [Unmount] will appear.
  • Page 75 [Memory Card] SD Memory Card Operations and Settings SD Card Information Important Information recorded to the SD memory card may be regarded as “personal information.” Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note •...
  • Page 76: [Reboot Item] Setting Items Requiring Rebooting

    [Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before Important changes take effect can be found on a single page. These settings relate to network connectivity. If any setting is • LAN, IPv4, IPv6, H.264, Installation Conditions changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the (VB-M40 only) HTTP Server...
  • Page 77: [Maintenance] Viewing Event Logs And Current Settings And Performing Maintenance

    [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool (1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current Settings] Display a list of current settings.
  • Page 79: Admin Tools

    Chapter Admin Tools ❏ Privacy Mask Setting ❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting ❏ Intelligent Function Setting ❏ Viewing Logs...
  • Page 80: Privacy Mask Setting Tool

    Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools View Restriction Setting Tool (p. 6-4) (p. 6-12) This is the top page of Admin Tools. All tools can be The View Restriction Tool restricts the viewable capture launched from this page.
  • Page 81: Log Viewer

    Admin Tools Overview Log Viewer (p. 6-31) This viewer shows the logs of operating conditions of the camera. Note On the control panel of Windows, the decimal point in a value is always indicated by “.” regardless of the settings of [Region and Language].
  • Page 82: Accessing The Admin Tools

    Accessing the Admin Tools Launching the Admin Tools • In environments without a proxy server, select [Internet options] > [Connections] tab > [LAN settings] and clear the [Automatically detect settings] checkbox in Internet Explorer. The Admin Tools can be launched from the top page of the camera.
  • Page 83: Privacy Mask Setting Tool

    Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
  • Page 84: Setting The Privacy Mask Area

    (5) [Obtain/release Camera Control] button (16)-3 [Get camera info] This button is used to obtain/release the camera Load the current camera angle. Load the pan, tilt, control privileges. For details, see “Obtaining Camera and zoom settings of the camera and show them in Control Privileges”...
  • Page 85 Privacy Mask Setting Tool (2) (3) (4) You can set up to eight privacy masks. Repeat the setting operations to set multiple privacy mask areas. Confirm privacy mask areas. (1) Privacy Mask Area Enabled privacy mask areas are shown filled with color.
  • Page 86: Changing/Deleting A Privacy Mask Area

    Click [Quick change] to save the privacy mask area. • Reconfigure all privacy mask positions and sizes when reconfiguring privacy mask settings after the image stabilizer setting was changed. The changed privacy mask area is saved in the camera. Changing/Deleting a Privacy Mask Area How to Change Select the privacy mask area you want to change.
  • Page 87: Panorama Creation Tool

    Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.
  • Page 88: Display Screens Of Panorama Creation Tool

    Display Screens of Panorama Creation Tool (12) (13) (14) (11) (10) Capturing a Panorama Image (1) [Load from camera] Show the panorama image saved in the camera. Click [Start Panorama Creation]. (2) [Save to camera] Save the currently shown panorama image in the camera.
  • Page 89: Saving/Deleting A Panorama Image On The Camera

    Panorama Creation Tool Saving a Panorama Image as Image Files/ Note Opening from Image Files • While a panorama image is being captured, the image stabilizer function is temporarily disabled. You can save a recorded panorama image as an image •...
  • Page 90: View Restriction Setting Tool

    View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.
  • Page 91: Display Screens Of View Restriction Setting Tool

    View Restriction Setting Tool Display Screens of View Restriction Setting Tool (2) (3) (7)-1 (7)-2 (7)-3 (10) (11) (12) (13) (14) (1) Image Display Area (7) [Panorama Screen] The image currently captured by the camera is shown. The panorama image registered in the camera is Pan, tilt, and zoom operations are the same as in the shown.
  • Page 92: Setting View Restrictions

    • View restriction settings Drag to change the [Pan/tilt preview frame (red [Upper Limit]: Top limit of the view restriction. Click frame)], [Telephoto preview frame (yellow frame)], or [Get value] to load the top edge [Wide-angle preview frame (green frame)] shown on value of the current camera angle.
  • Page 93 View Restriction Setting Tool After panning and First, the center of the Important tilting, wide-angle zoom maximum wide-angle control is enabled within zoom is panned and Captured image • If you have changed the camera mounting method, the view restriction. tilted.
  • Page 94: Preset Setting Tool

    Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets. Preset Setting Tool Set preset tour after the presets have been set.
  • Page 95: Display Screens Of Preset Setting Tool

    Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets.
  • Page 96 (8) [Preset] tab, [Preset Tour] tab (13)[Get camera info] Switch between the preset setting tab and preset tour Load the current camera angle, the (5) [Focus] setting tab. settings, or (6) [Smart Shade Control] settings of the image display area, and reflect them in the panorama (9) [Preset/Home Position] selection box screen or camera parameter settings.
  • Page 97: Setting The Preset

    Preset Setting Tool Setting the Preset A preset and home position can be set in one of the following ways. Setting from Camera Angle in the Image Display Area Select the preset you want to set from the [Preset/Home Drag to move or resize the preset preview frame Position] selection box, and then fill the [Preset Name] (yellow) shown on the panorama screen to set the field.
  • Page 98: Preset Tour

    Preset Tour Fine-tune the camera angle and adjust the image quality with focus or smart shade control while checking the image. Set a preset tour whereby the camera tours and monitors the multiple presets currently set. Click [Preview settings]. [Preset Tour] Tab Display Screen The settings are reflected in the preview frame on the panorama screen and the image display area.
  • Page 99 Preset Setting Tool (8) [Speed (Z)] Select a preset in the tour schedule list and set the Select [Slow] or [Fast] for the camera speed during pan, tilt, and zoom speeds using [Speed (PT)], [Speed zoom. (Z)], and [Pause (sec)], as well as the time in seconds during which the camera remains stationary at the (9) [Pause (sec)] preset position.
  • Page 100: Intelligent Function Setting Tool

    Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. Camera E-mail notification Volume detection Removed object detection...
  • Page 101 Intelligent Function Setting Tool Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.
  • Page 102: Display Screen Of Intelligent Function Setting Tool

    The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
  • Page 103 Intelligent Function Setting Tool such as in the Admin Viewer, the control privileges will detection result. be obtained the moment the Intelligent Function If camera control privileges are not obtained or a Setting Tool is launched. preset position has not been set, this function is grayed out.
  • Page 104: Flow Of Intelligent Function Setting

    Flow of Intelligent Function Setting The intelligent functions are set according to the procedure below. For details on the setting method, see each setting page. (1) [Detection Setting Number] Specify a detection setting number from 1 to 15 for the Camera Position Settings detection area you want to set.
  • Page 105: Setting Intelligent Function Detection Settings

    Intelligent Function Setting Tool Setting Intelligent Function Detection Important Settings Notes on intelligent function settings and operation • When setting intelligent function, do an actual detection test to confirm that detection will be performed correctly. Setting Detection Criteria ([Detection • When the brightness of the entire screen suddenly changes, Criteria] tab) the detection may be delayed for up to 5 minutes.
  • Page 106 (4) [Object Size (%)] [Change Ratio (%)] [Duration (Sec)] [Upload] checkbox Set the lower limit for the size, change ratio, and When selected, upload is performed at the timing set judgment time for the set detection area to trigger in (1). General upload must be set in advance under detection.
  • Page 107 Intelligent Function Setting Tool Setting a [Polygonal] detection area Any moving objects detected are shown with contour lines. Specify polygonal areas with a maximum of 32 angles. If a moving object is smaller than [Object Size (%)], its Click in the image display area to form the polygon point contour lines are white.
  • Page 108 Detect criteria for [Removed Object Detection] When [Change Ratio (%)] is changed, an indicator frame Set detection areas for objects whose removal you want to representing the area that can be obstructed is displayed detect. for 1 second in the center of the image display area. This allows you to check the change ratio of the camera tampering detection area, which occupies the entire image display area, while specifying the [Change Ratio...
  • Page 109: Log Viewer

    Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (10) (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] (8) [Copy] Download log files from this camera or SD memory Copy to the clipboard logs that you have selected on cards.
  • Page 110: Downloading Log Files

    Downloading Log Files (13)[Date & Time] Set the date and time of the log you want to show using the filter function. When Log Viewer is launched, the latest log files will be Select the [Specify start date & time] or [Specify end downloaded and displayed automatically.
  • Page 111 Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box.
  • Page 113: Chapter 7 Admin Viewer/Vb Viewer

    Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
  • Page 114: Overview Of Viewer

    Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-M700/600/40 Viewer Admin Viewer VB Viewer VB Viewer: Important Users with camera control authority can use this viewer.
  • Page 115 Overview of Viewer Audio distribution authority is required to receive audio Important using the Admin Viewer and the VB Viewer. [Administrator] • At any time, the [Administrator] can launch the Admin Viewer to override the camera control privileges of another instance of This user is given all authorities.
  • Page 116 Image Distribution* VB Viewer Image display size, image capture size change, reconnect button operation, and full screen mode. Panorama display. *1 If image distribution authority is disabled, users can no longer use VB Viewer.
  • Page 117: Launching The Viewer

    Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 2-4) • This Operation Guide explains relevant operations based on the IP address “” (factory default setting). You must enter the actual IP address set for the camera when following instructions.
  • Page 118: How To Operate The Viewer

    How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you can open only the panels you need in the web browser and scroll.
  • Page 119: Vb Viewer

    How to Operate the Viewer (11)Control Privilege Status Indicator You can control the camera with presets registered in Whether or not the current client has camera control the camera beforehand. privileges is shown in this area. (31)Viewer PTZ Panel (12)[BLC] (Back Light Compensation) button This panel is displayed upon clicking the [Viewer PTZ] This button turns on/off backlight compensation.
  • Page 120: Obtaining Camera Control Privileges

    (9) Slider for tilt How to Operate This slider is used to control the tilt (vertical Click the [Obtain/release Camera Control] button to obtain movement) of the camera. the control privileges. (10)Slider for pan Admin Viewer VB Viewer This slider is used to control the pan (horizontal movement) of the camera.
  • Page 121: Controlling The Camera

    How to Operate the Viewer Controlling the Camera Move by dragging Dragging the yellow frame lines in the panorama window moves the pan and tilt to capture that area. Obtain camera control privileges before carrying out the following operations. These operations can be carried out Note in both the Admin Viewer and the VB Viewer.
  • Page 122: Setting Video And Audio

    Change the Zoom Ratio in the Panorama Clicking [BLC] brightens images that are dark due to backlight. Display Area Clicking the button again cancels backlight compensation. Click the [Panorama Display] button. Change the zoom ratio in the panorama display area displayed.
  • Page 123 How to Operate the Viewer Getting a Snapshot Note • When the VB Viewer is launched, the image size set for the Captures a still image from live images and displays it in a camera is applied. new window. When the Admin Viewer is launched for the first time, the camera You can also save still images.
  • Page 124: Checking Information

    • Closing the volume panel will end the audio reception. • The first time the volume panel is launched, a message to install the add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser. Install the add-on.
  • Page 125: Performing Operations And Settings As The Administrator

    Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Image (Viewer Adjusting the Preview Frame Size PTZ) Drag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be Viewer PTZ is a function that magnifies part of the shown in the image display area.
  • Page 126: Opening/Closing Control Items

    Moving the Preview Frame Performing Operations and Settings You can move the preview frame to the desired position. Click the camera control buttons to set the pan, tilt and zoom operations as well as the speed. Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified.
  • Page 127: Setting The Focus

    Performing Operations and Settings as the Administrator (2) Adjusting the Smart Shade Control Important When smart shade control is [On], set one of the 7 levels from [1] (weak) to [7] (strong). • If it is set in the Admin Viewer, the same focus mode will occur in the viewers of other users also.
  • Page 128: Setting The Exposure

    Setting the Exposure (4) [Shutter Speed] When [Manual] or [Auto (Shutter-priority AE)] is selected for [Exposure], select the shutter speed desired. If [Manual] is selected, set the shutter speed in the range of [1/1 sec.] to [1/8000 sec.] from a pull- down menu.
  • Page 129: Setting White Balance

    Performing Operations and Settings as the Administrator Setting White Balance • When [Night Mode] is set (including when it is set to [Auto] and night mode is judged to be applicable), the white balance function cannot be used. • Notes on capturing video continuously day and night If a subject that seldom changes is captured in a location where the light source changes gradually, such as when capturing a subject continuously day and night, appropriate...
  • Page 130: Displaying Event Status

    Displaying Event Status Clicking the [Event Display] button will show the event Example: display panel, which shows the input status of external Volume Detection status ON devices, as well as the status of image and volume detection by the intelligent function. (1) [External Device Input] When a contact input signal is received from an external device, input will be turned ON and an icon...
  • Page 131: Chapter 8 Appendix

    Chapter Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Settings ❏ List of Factory Default Settings ❏ Index...
  • Page 132: Sd Memory Card Access

    SD Memory Card Access You can set the camera so that the following data is saved automatically to the camera's SD memory card. (“Chapter 5 Setting Page”, “[Memory Card] SD Memory Card Operations and Settings” (p. 5-30)). • JPEG images when recording-mode stream transmission failed to be sent due to network errors •...
  • Page 133 Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way to view and download log files. Important Canon will assume no liability for any accident or damage resulting from use of FTP software.
  • Page 134: Modifiers

    -179.99 - 180.00 Tilt position -179.99 - 180.00 Zoom position 0.01 - 300.00 Camera server VB-M700F / VB-M600D / VB-M600VE / VB-M40 Year of capture time 2001 – 2031 Month of capture time 01 – 12 Day of capture time 01 –...
  • Page 135 Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 5-15) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 5-16) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
  • Page 136: Troubleshooting

    Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
  • Page 137 Troubleshooting Problem Countermeasures • If the [Maximum Number of Clients] is configured to 0 under [Server] > [Image Server] The image is not displayed in the Viewer PTZ in the setting page, the image will not be displayed in the Viewer PTZ panel. Increase panel.
  • Page 138: List Of Log Messages

    List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=<Host>, user=<User>, Log messages are classified into the following types. video=<jpg | h264>:<Number of frames> (W031) Category Level Code Fault level W: WebView session, V: Session-less video client crit Error...
  • Page 139 List of Log Messages W230 Buffer overflow [warning] A122 Connection to upload destination failed [notice] Description stream buffer overflowed (W230) Description uploader cannot connect the server (A122) Meaning The image buffer for the stream recording Meaning The upload destination could not be overflowed and images were discarded.
  • Page 140 A272 Upload communication buffer overflowed B011 Audio client connected [info] [warning] Description [%1] %2 connected n=%3 (B011) Description ftp/http queue is full (A272) Client type (send | recv) Meaning Upload data overflowed from the Client host IP address communication buffer. Total number of clients Countermeasure Make adjustments to reduce the number of event occurrences.
  • Page 141 List of Log Messages B201 Event notification failure [info] B402 Audio server initialization failed [err] Description cannot notify %1 event [%2] (B201) Description audio initialization error [%1] (B402) Event type (ald) Error number Error number Meaning The audio server could not be initialized. The audio server stops.
  • Page 142 V320 Internal error in intelligent service [err] V402 Video input frozen [crit] Description cannot work intelligent [%1] [%2] [%3] . Description video %1 stalled (V402) (V320) Video number Error number Meaning The video input function was stopped Cause of error because video generation stopped.
  • Page 143 List of Log Messages HTTP Server Messages S010 Event service started [info] Description starting event (S010) H143 User name specification error [notice] Meaning The event service was started. Description (http_auth.c.XXX) get_password failed (H143) S011 Event service shut down [info] Meaning An unknown user was specified in user Description shutdown event (S011)
  • Page 144 S240 Camera error [warning] S312 Working error in timer service [err] Description serviceman call (S240) Description cannot work timer [%1] [%2] [%3] (S312) Meaning A camera error occurred. Error number Countermeasure Camera needs to be serviced. Cause of error Error information S250 PAN/TILT error [warning] (VB-M40) Meaning An internal error occurred in the timer service.
  • Page 145 List of Log Messages S412 Timer service initialization error [crit] Description timer initialization error [%1] [%2] (S412) Error number Cause of error Meaning An error occurred in the initialization of the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty.
  • Page 146: List Of Viewer Messages

    List of Viewer Messages Messages displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown.
  • Page 147 The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the PC. Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the [Audio] Receiver.
  • Page 148: Restore Settings

    Restore Settings It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 8-20. Restoring the Initial Setting from the Caution Maintenance Page in the Web Browser...
  • Page 149 PC to set an IP address appropriate for the environment in which the camera is used (See “Performing Initial Settings for the Camera” (p. 2-6)). For VB-M600D/VB-M600VE, attach the dome case. VB-M700F For dome case attachment, see the “Installation Reset Switch Guide.”...
  • Page 150: List Of Factory Default Settings

    List of Factory Default Settings Item Setting Item Setting • Camera Name • User Name (Administrator ID) root Camera Name (alphanumeric Camera • Administrator password camera characters) • Initial Camera Settings • Path to setting pages admin AE Mode Auto Slow Shutter Disable •...
  • Page 151 List of Factory Default Settings Item Setting Item Setting • Initial Camera Settings • General Upload Intelligent Function Information Do not add Upload Upload Disabled • JPEG • HTTP Upload Image Quality: 160 x 120 Notification Notification Only with Image Quality: 320 x 240 HTTP Image Quality: 640 x 480 Image Quality: 1280 x 960...
  • Page 152 Item Setting Item Setting • Image Server • External Device Input 2 Maximum Number of Clients ON/OFF Input Inversion Disable Camera Control Queue Length ON Event Operation Disable Maximum Connection Time (sec.) OFF Event Operation Disable Camera Control Time (sec.) Preset None •...
  • Page 153 List of Factory Default Settings Item Setting Item Setting • Authorized User Account • IPsec User Name IPsec Auto Key Exchange Password • Auto Key Exchange Settings User List IPsec SA Encryption Algorithm AES->3DES • User Authority IPsec SA Authentication Algorithm HMAC_SHA1_96 Authorized User IPsec SA Validity Period (min)
  • Page 154 Item Setting Item Setting • IPsec Set 2 • IPsec Set 4 IPsec Set Disable IPsec Set Disable IPsec Mode Tunnel Mode IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv4 Address Destination IPv6 Address Destination IPv6 Address Source IPv4 Address Source IPv4 Address Sender IPv6 Address Sender IPv6 Address...
  • Page 155 List of Factory Default Settings Item Setting • Certificates Certificate Status Not Installed Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications SSL Communications Disable •...
  • Page 156: Index

    Index Detection Criteria ......5-20, 6-27, 6-29 Detection Type ..........6-22 Abandoned Object Detection ......6-29 Device Name ..........5-12 Access Control ..........5-23 DHCP ............2-6, 5-5 Admin Tools ............6-2 Digest Authentication ........5-19 Admin Tools Certificate ......1-3, 2-4 Digital Zoom ..........
  • Page 157 Index Modifiers ............8-4 Mount .............. 5-30 Image Flip ............5-11 Moving Object Detection ........ 6-29 Image Management Information ..... 5-30 Image Saving ..........5-31 Image Server ........... 5-18 Name Server Address ........5-6 Image Size ............5-13 Network ............. 5-5 Image Stabilizer ..........
  • Page 158 Rotation ............. 3-7 Viewer PTZ ............7-13 Voice Activity Detection ........5-18 Volume Detection ........5-20, 7-18 SD Card Information ........5-31 SD Card Operations ........5-30 SD Memory Card .......1-2, 5-30, 7-6, 8-2 Warning Message ........... 8-16 Self-Signed Certificate ........5-28 White Balance ........
  • Page 159 YT1-1629-002 © CANON INC. 2013...

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