Canon VB-M700F Operation Manual
Canon VB-M700F Operation Manual

Canon VB-M700F Operation Manual

Network camera vb-m700f/vb-m600d/vb-m600ve operation guide
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Network Camera

Operation Guide

Be sure to read this Operation Guide before using the network camera.


Table of Contents

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Summary of Contents for Canon VB-M700F

  • Page 1: Operation Guide

    Network Camera Operation Guide ENGLISH Be sure to read this Operation Guide before using the network camera.
  • Page 2: Introduction

    Thank you for purchasing a Canon Network Camera VB-M700F/VB-M600D/VB-M600VE (hereafter referred to as VB-M700/ 600 or the camera). The VB-M700F and VB-M600D are for indoor use only. The VB-M600VE can be installed underneath eaves. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the VB-M700/600 to ensure correct use.
  • Page 3: Notes On The Bundled Software Rm-Lite (Disclaimer)

    Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. (EEA: Norway, Iceland and Liechtenstein) Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such H.264 problems.
  • Page 4: Table Of Contents

    Symbols Indicating Camera Model ..................viii Symbols Indicating Safety Precautions.................viii Safety Precautions.......................ix Maintenance........................... xi Chapter 1 Before Use VB-M700F/VB-M600D/VB-M600VE Features ............1-2 Camera Software......................1-4 Installed Software........................ 1-4 Bundled Software........................ 1-4 Network Video Recording Software (optional) ..............1-5 User Support Tool ....................... 1-5 RM-Lite (See the “Administrator's Manual”) ...............
  • Page 5 Table of Contents Chapter 2 Initial Settings Preparing the Camera for Use..................2-2 Installing the Necessary Software ................2-4 Installing the VB Initial Setting Tool ..................2-4 Installing the Camera Angle Setting Tool ................2-4 Performing Initial Settings for the Camera..............2-5 Checking the Camera Image ..................2-6 Chapter 3 Camera Angle Setting Tool Setting the Camera Angle..................3-2...
  • Page 6 Chapter 5 Setting Page Setting Menu......................5-2 Accessing the Setting Menu ..................5-3 Setting Menu ........................5-3 Items Common to All Setting Pages..................5-3 [Network] Setting Administrator Password, LAN, IP Address, DNS, etc ....5-5 [Date and Time] Setting Date and Time ..............5-8 [Camera] Setting Initial Camera Settings and External Device Name......5-9 [Video] Setting Image Size, Quality and Frame Rate ..........5-12 [Upload] Setting HTTP/FTP Upload and E-mail Notification........5-14...
  • Page 7 Table of Contents Chapter 7 Admin Viewer/VB Viewer Overview of Viewer....................7-2 Major Differences Between the Admin Viewer and the VB Viewer ........7-2 User Authorities and Camera Control Privileges..............7-2 Launching the Viewer ....................7-4 Launching the Viewer......................7-4 Shutting Down the Viewer ....................7-4 Connecting from Admin Tools.....................
  • Page 8: How To Read This Operation Guide

    VB-M700F VB-M600D VB-M600VE CD-ROM. are used. VB-M700F Installation Guide or VB-M600D/VB- M600VE Installation Guide (Bundled) Symbols Indicating Safety Precautions This guide provides notes on the camera installation and explains the procedures to install the camera as well as This section explains marks used in this Operation Guide.
  • Page 9: Safety Precautions

    Canon U. S. A. Inc. One Canon Plaza, Lake Success, NY 11042, U. S. A. Tel No. (516) 328-5600 Canadian Radio Interference Regulations This Class B digital apparatus complies with Canadian ICES-003.
  • Page 10 These features do not guarantee high-precision capture shock. and cannot support applications beyond their intended range of use. Canon will assume no liability for any • Do not disassemble or modify the camera. accident or damage resulting from use of these functions.
  • Page 11: Maintenance

    1 Remove the protection plate or dome case. See “Using Camera Housing” in the “VB- VB-M700F M700F Installation Guide” to remove the protection plate. See steps in “Installing the...
  • Page 13: Chapter 1 Before Use

    Chapter Before Use ❏ Camera Features ❏ Software Information ❏ Operating Environment and Precautions...
  • Page 14: Vb-M700F/Vb-M600D/Vb-M600Ve Features

    VB-M700F/VB-M600D/VB-M600VE Features This camera integrates both camera and server functions into a compact network camera. F1.2 Optical Megapixel 3x Zoom Lens with Intelligent Functions that Enable a Wide maximum 101.2° Horizontal Viewing Angle Range of Detection The optical megapixel 3x zoom lens (Electric Drive) with a The camera also boasts a wide array of intelligent maximum 101.2°...
  • Page 15 VB-M700F/VB-M600D/VB-M600VE Features SD/SDHC Memory Card Support You can save uploaded images and logs to an SD memory card when the network is down. Pre-Loaded VB-M700/600 Viewer and Admin Tools VB-M700/600 Viewer and Admin Tools come built into the camera and can be operated via a web browser, so you do not need to install any PC applications.
  • Page 16: Camera Software

    PC. The Admin Viewer lets you monitor all camera controls The tool lets you configure zoom, focus, and VB-M700F and events. exposure compensation. Images are displayed in JPEG format only. To display...
  • Page 17: Network Video Recording Software (Optional)

    PCs. Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes. Important The VB-M700F/VB-M600D/VB-M600VE cannot be used with Network Video Recording Software versions older than RM-Lite. Users of VK-64/VK-16 and other legacy software must upgrade to RM-Lite.
  • Page 18: Rm-Lite (See The "Administrator's Manual")

    Network Flow of Recorded Image Playback Flow of Live Video Flow of Recorded Images You can also register other network cameras besides the VB-M700F/VB-M600D/VB-M600VE for use with RM-Lite. Supported cameras VB-M700F, VB-M600D, VB-M600VE, VB-M40, VB-C500VD/VB-C500D, VB-C60 Important To add the RM-Lite Viewer, purchase RM-Lite-V (optional).
  • Page 19 Live image display Audio VB-M700/600 Viewer JPEG Receives audio from the camera (one-way communication) RM-Lite Viewer JPEG/H.264 Transmits/receives audio (two-way communication) VB-M700/600 Viewer Audio Reception (One-way Communication) VB-M700F/VB-M600D/ VB-M600VE VB-M700/600 Viewer JPEG Microphone Network (Sold separately) Audio Speaker Audio from the microphone connected to the camera can be listened to from the viewer speaker.
  • Page 20: Operating Environment

    Operating Environment For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-M700/600 Viewer, Admin Tools Intel Core 2 Duo 2.0GHz or more...
  • Page 21: Notes On Operating Environment

    Notes on Operating Environment Notes on Use When the [Windows This will bring up the [Add a Program] dialog box. Click to select [VB Initial Setting Tool], and then click Firewall] Function is Enabled [Add]. When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear.
  • Page 22: Notes On Use With Windows Server 2008

    Notes on Use with Windows Server 2008 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008.
  • Page 23: Notes On Use With Windows Vista/Windows 7

    Notes on Operating Environment Enabling the Sound Function to Use Audio Notes on Use with Windows Vista/ Windows 7 In Windows Server 2008, the sound function is disabled by default. The following restrictions apply when the camera is used To receive audio with the VB-M700/600 Viewer, follow the with Windows Vista or Windows 7.
  • Page 25: Initial Settings

    Chapter Initial Settings ❏ Preparing the Camera for Use ❏ Initial Setting Tool Installation ❏ Initial Settings...
  • Page 26: Preparing The Camera For Use

    Preparing the Camera for Use This section explains how to perform initial settings for the camera and outlines the basic preparation process. Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address.
  • Page 27 Preparing the Camera for Use Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 8 Appendix.” Log messages can be viewed in “Tool” (P. 5-32) in the setting page or the Admin Tools “Log Viewer”...
  • Page 28: Installing The Necessary Software

    Installing the Necessary Software Installing the VB Initial Setting Tool Installing the Camera Angle Setting Tool Install the VB Initial Setting Tool to perform initial Install the Camera Angle Setting Tool to perform angle settings for the camera. adjustments when installing the camera. Insert the bundled Setup CD-ROM into the PC's CD- Insert the bundled Setup CD-ROM into the PC's CD- ROM drive and follow the procedure below.
  • Page 29: Performing Initial Settings For The Camera

    Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera Select a MAC address, and then click [Initial setting]. network. Connect the camera and PC to the network and turn on the camera (“Connecting the Camera” in the “Installation Guide”).
  • Page 30: Checking The Camera Image

    Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Settings].
  • Page 31: Chapter 3 Camera Angle Setting Tool

    Chapter Camera Angle Setting Tool ❏ Camera Angle Setting Method ❏ Creating a Camera Specification File to Manage Multiple Cameras...
  • Page 32: Setting The Camera Angle

    Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set zoom, focus and exposure compensation*. VB-M700F You can set pan, title, rotation, zoom, focus and exposure compensation. VB-M600D VB-M600VE * The exposure compensation (P.
  • Page 33: Connecting With A Camera List

    Setting the Camera Angle Connecting with a Camera List [Administrator User Name] Enter the administrator user name for the camera (P. 2-5). The following explains the operations for loading a camera specification file into the Camera Angle Setting [Administrator Password] Tool and using the camera list to connect to cameras.
  • Page 34: Disconnecting From The Camera, Shutting Down

    Connecting to the Next Camera on the List The camera specification file will be loaded and camera names listed will be displayed under [Camera Click [Next] to disconnect the camera currently List]. connected and connect to the next camera on the list. Camera to be connected next Camera list...
  • Page 35: Display Screen Of Camera Angle Setting Tool

    Setting the Camera Angle Display Screen of Camera Angle Setting Tool VB-M600D VB-M600VE VB-M700F 1 Image Display Area 5 [Tilt] button VB-M600D VB-M600VE The image captured by the camera is shown. Control the camera's tilt operation. 2 [Switch Screen Size] button...
  • Page 36: Setting The Camera Angle

    Select whether to [Enable] or [Disable] operation assist You can operate pan, tilt, rotation and zoom operations in in the image display area. VB-M600D/VB-M600VE to set a desired camera angle. VB-M700F allows zoom operation only. A a [Control Button Display] selection box VB-M600D VB-M600VE...
  • Page 37: Setting Focus And Exposure Compensation

    Setting the Camera Angle Click the Image to Set Camera Angle Note VB-M600D VB-M600VE • One-shot AF may not focus properly on the following subjects. Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the A white wall or other A slanting...
  • Page 38: Creating A Camera Specification File

    ↓ ↓ ↓ ↓ ↓ ↓ 1st row → RegisterName HostName PortNumber UserName Password ConnectType Header row B1F VB-M700F root camera1 From 2nd row 1Fa VB-M600VE root camera2 Camera information for 1Fb VB-M600D root camera3 1 camera per...
  • Page 39 Creating a Camera Specification File Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M700F,,80,root,camera1,0 1Fa VB-M600VE,,80,root,camera2,0 1Fb VB-M600D,,80,root,camera3,0 2Fa VB-M600D,,80,root,camera4,0 2Fb VB-M600D,,80,root,camera5,0 3Fa VB-M700F,,80,root,camera6,0 R VB-M600VE,,443,root,camera7,0 Important •...
  • Page 41: Chapter 4 Top Page Of The Camera

    Chapter Top Page of the Camera ❏ Accessing the Setting Page, Admin Tools and Viewer ❏ Certificate Registration...
  • Page 42: Accessing The Top Page Of The Camera

    Accessing the Top Page of the Camera Accessing the Top Page of the Camera Accessing the Setting Menu Access the top page of the camera via a web browser. To specify detailed camera settings, click 2 to proceed From the top page of the camera, you can navigate to the to the Setting Menu.
  • Page 43: Accessing Admin Viewer

    Accessing the Top Page of the Camera Accessing Admin Viewer User Authentication To access the Admin Viewer, click 4. User authentication is required to access [Setting Page], For more details on the Admin Viewer, see “Chapter 7 [Admin Tools] and [Admin Viewer]. Admin Viewer/VB Viewer.”...
  • Page 44: Certificate Registration

    In order to use [Admin Tools] and [Admin Viewer], you window. You can continue certificate registration without issue. must first install the two certificates issued by Canon Inc. on your PC. The certificates are stored on the Setup CD-ROM. Follow the procedure below to register the certificates using Internet Explorer.
  • Page 45: Setting Page

    Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Image Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Image Server, Audio Server and HTTP Server Settings ❏...
  • Page 46: Setting Menu

    Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu •...
  • Page 47: Accessing The Setting Menu

    Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (P. 4-2). For details on entering the user name and password, see P. 4-3. Setting Menu Items Common to All Setting Pages You can access each setting page and Admin Viewer...
  • Page 48 Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not change the settings of one camera with multiple setting pages opened at the same time. •...
  • Page 49: [Network] Setting Administrator Password, Lan, Ip Address, Dns, Etc

    [Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN 1 [LAN Interface] Set the IP address and other items needed to Select [Auto], [Full Duplex] or [Half Duplex]. Normally establish a LAN connection.
  • Page 50 6 [IPv6 Address (Auto)] Important If [Enable] is specified in 1 and [Enabled] is specified in 2, then the automatically acquired address will be • Contact your System Administrator for the [IPv4 Address], shown. [Subnet Mask] and [IPv4 Default Gateway Address]. •...
  • Page 51 [Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMP 1 [SNMP] Set SNMP use to [Disable] or [Enable]. Camera information can be referenced by the SNMP Manager if [Enable] is specified. 2 [Community Name] Set a community name for SNMP. It is recommended that you change the community name to ensure system security.
  • Page 52: [Date And Time] Setting Date And Time

    [Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. [Synchronize with computer time] • Setting The camera will synchronize with the date and time Select the date and time setting method and time of the computer currently accessing the camera.
  • Page 53: [Camera] Setting Initial Camera Settings And External Device Name

    Set the day/night switching mode. Set the maximum slow shutter time to be used when • Installation Conditions VB-M700F in auto exposure mode when capturing video in a Set LED to On/Off. dark place. Select [Disable], [1/15] or [1/8]. As •...
  • Page 54 [Spot] Day/Night The center of the screen is metered. An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen. Use this mode if you want to adjust the exposure to 1 [Mode] the center of the screen because the subject is Set Day/Night mode to [Manual] or [Auto].
  • Page 55 [Camera] Setting Initial Camera Settings and External Device Name Installation Conditions VB-M700F [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if you do not want to turn on the LED.
  • Page 56: [Video] Setting Image Size, Quality And Frame Rate

    [Video] Setting Image Size, Quality and Frame Rate H.264 The following can be set here. • Initial Camera Settings Set to add intelligent function information (except volume detection) to JPEG headers. • JPEG Set the image quality, size, maximum frame rate and upload size in JPEG.
  • Page 57 [Video] Setting Image Size, Quality and Frame Rate On-screen display A q [Color of text outline] Select [Black], [Blue], [Cyan], [Green], [Yellow], [Red], [Magenta] or [White] for the color of text outline. A a [Color depth of text and outline] Select [Fill text and outline], [Make text only transparent], [Make text only translucent] or [Make text and outline translucent] for the color depth of text and...
  • Page 58: [Upload] Setting Http/Ftp Upload And E-Mail Notification

    [Upload] Setting HTTP/FTP Upload and E-mail Notification – If [Volume Detection Event] is enabled, disable [ON Event The following can be set here. Operation] or [OFF Event Operation] (P. 5-19). – From the Intelligent Function Setting Tool [Event] tab > •...
  • Page 59 [Upload] Setting HTTP/FTP Upload and E-mail Notification For a password, first click [Exec], then [Apply] the 6 [File Naming] password. Set a desired file naming rule. [YYYYMMDDHHMMSSms] Images are uploaded according to the file name Important format of Enter [Proxy Server], [Proxy Port], [Proxy User Name] and “{year}{month}{day}{hour}{minute}{second}{ms}.jpg.”...
  • Page 60 E-mail Notification 7 [Subject] Enter the subject of the e-mail to be sent using up to 31 ASCII characters. 8 [Message Body] Enter the message (text) of the e-mail to be sent using up to 255 ASCII characters. Parameters can be specified with the “%”...
  • Page 61: [Server] Setting The Image Server, Audio Server And Http Server

    [Server] Setting the Image Server, Audio Server and HTTP Server Audio Server The following can be set here. • Image Server Set the image transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery.
  • Page 62 4 [Global Address for the Web Page] Caution If a fixed global address is assigned to the camera using the NAT function of the router, set the global Switch line in and microphone in on each setting page address and port number here. If [IP Address] is according to the specification of the microphone selected, enter the IP address specified in the [IPv4 (P.
  • Page 63: [Event] Setting Image Buffer, Volume Detection, Audio Playback And Timer

    [Event] Setting Image Buffer, Volume Detection, Audio Playback and Timer Volume Detection The following can be set here. • Image Buffer Set the items associated with the temporary saving of images in the image buffer. • Volume Detection Set the operation to be performed at the time of volume detection.
  • Page 64 8 [E-mail Notification] 5 [Upload] Select the e-mail notification operation to be Select the upload operation to be performed. If performed. If [Enable] is selected, e-mail notification is [Enable] is selected, upload is performed when an performed when a volume detection event occurs. To external device input event occurs.
  • Page 65 [Event] Setting Image Buffer, Volume Detection, Audio Playback and Timer 3 [Repeat Setting] If [Enable] is selected, timer events will be generated according to settings in 4 [Repeat Interval] and 5 [Repeat Count]. 4 [Repeat Interval] Select [1 sec.] [5 sec.] [10 sec.] [30 sec.] [1 min.] [5 min.] [10 min.] [15 min.
  • Page 66: [Access Control] Setting User Access Privileges

    [Access Control] Setting User Access Privileges User Authority The following can be set here. • Authorized User Account Register who can access this camera. • User Authority Set the authorities for authorized users and guest [Privileged Camera Control], [Camera Control], [Image users.
  • Page 67 [Access Control] Setting User Access Privileges Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the setting pages themselves may be prohibited, in which case restoring the factory default settings will become the only means for recovery.
  • Page 68: [Ipsec] Setting Ipsec

    [IPsec] Setting IPsec 6 [DH Group] The following can be set here. Select [Group 2] or [Group 2->Group 1] for the key • IPsec generation information that will be used in the DH Set the IPsec setting method. algorithm for key exchange via auto key exchange protocol IKE.
  • Page 69 [IPsec] Setting IPsec 8 [IKE Pre-Shared Key] 6 [Security Gateway IPv4 Address], [Security Gateway Enter the pre-shared key for IKE (auto key exchange) IPv6 Address] (up to 127 characters). If [IPsec Mode] is set to [Tunnel Mode] in 2, set the IP address of the security gateway.
  • Page 70 A g [SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP.
  • Page 71: [Ssl/Tls] Setting Http Communication Encryption

    [SSL/TLS] Setting HTTP Communication Encryption The following can be set here. Important • Certificates With regard to security, it is recommended that you use a self- Create an SSL/TLS certificate. signed certificate where complete security does not need to be ensured through operation tests, etc.
  • Page 72 7 [Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. 8 [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. 9 [Restore] Installs the certificates and private key from backup.
  • Page 73: [Memory Card] Sd Memory Card Operations And Settings

    [Memory Card] SD Memory Card Operations and Settings SD Card Operations (mount status) The following can be set here. • SD Card Operations Perform SD memory card operations. Items displayed will differ according to the mount or unmount status. • SD Card Information 1 [Mount/Unmount] Display information about the SD memory card.
  • Page 74 SD Card Information Important Information recorded to the SD memory card may be regarded as “personal information.” Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note • For accessing files saved to the SD memory card, see “SD 1 [SD Card Recognition] Memory Card Access”...
  • Page 75: [Reboot Item] Setting Items Requiring Rebooting

    [Reboot Item] Setting Items Requiring Rebooting The following settings require rebooting before Important changes take effect. These settings relate to network connectivity. If any setting is • LAN, IPv4, IPv6, H.264, HTTP Server changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the user.
  • Page 76: [Maintenance] Viewing Event Logs And Current Settings And Performing Maintenance

    [Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool 1 [View Logs] Display a history of camera operations and connections to each viewer, etc. 2 [View Current Settings] Display a list of current settings.
  • Page 77: Chapter 6 Admin Tools

    Chapter Admin Tools ❏ Privacy Mask Setting ❏ Intelligent Function Setting ❏ Viewing Logs...
  • Page 78: Admin Tools Overview

    Admin Tools Overview Admin Tools consists of the applications for [Privacy Mask Setting Tool], [Intelligent Function Setting Tool], and [Log Viewer]. You can set the camera remotely, check the operating condition, acquire logs, and perform other operations with ease. Admin Tools Intelligent Function Setting Tool (P.
  • Page 79: Accessing The Admin Tools

    Enter a user name and password. Important The certificates issued by Canon Inc. must be registered on any PCs using [Admin Tools]. See “Certificate Registration” in “Chapter 4 Top Page of the Camera” (P. 4-4) to register the...
  • Page 80: Privacy Mask Setting Tool

    Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. You can set privacy masks for up to eight areas while checking the image on the camera. Display Screen of Privacy Mask Setting Tool 1 Image Display Area 4 [Obtain/release Camera Control] button The image currently captured by the camera is shown.
  • Page 81: Setting The Privacy Mask Area

    Privacy Mask Setting Tool Setting the Privacy Mask Area 6 [Smart Shade Control] Smart shade control can be operated if the control privileges have been obtained. Smart shade control Set the privacy mask area while checking the image on operations are the same as in the Admin Viewer. For the camera.
  • Page 82: Changing/Deleting A Privacy Mask Area

    Confirm privacy mask areas. Change the position and size of the privacy mask area. Saved privacy mask areas are shown in the image Privacy mask areas can be changed using the mouse display area and privacy mask display area. or by entering values. Image Display Area Entering values Enabled privacy mask areas are shown filled with...
  • Page 83: Intelligent Function Setting Tool

    Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. E-mail notification Camera Volume Removed object Network...
  • Page 84 Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.
  • Page 85: Display Screen Of Intelligent Function Setting Tool

    The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
  • Page 86: Flow Of Intelligent Function Setting

    Flow of Intelligent Function Setting • [Detection Settings of the Same Type] Show the detection areas or detection results for the same type of detection settings as those selected in The intelligent functions are set according to the the detection setting list. procedure below.
  • Page 87: Setting Intelligent Function Detection Settings

    Intelligent Function Setting Tool Setting Intelligent Function Detection Check the detection result. Settings You can check the detection status of the specified detection settings in the event display panel of the Admin Viewer (P. 7-14). Setting Detection Criteria ([Detection Criteria] tab) Important Set detection criteria while operating the camera and Notes on intelligent function settings and operation...
  • Page 88 4 [Object Size (%)] [Change Ratio (%)] [Duration (Sec)] 2 Specify the event operation. (Multiple checkboxes can Set the lower limit for the size, change ratio, and be selected.) judgment time for the set detection area to trigger [E-mail Notification] checkbox detection.
  • Page 89 Intelligent Function Setting Tool Setting a [Polygonal] detection area Any moving objects detected are shown with contour lines. Specify polygonal areas with a maximum of 32 angles. If a moving object is smaller than [Object Size (%)], its Click in the image display area to form the polygon point contour lines are white.
  • Page 90 Detect criteria for [Removed Object Detection] When [Change Ratio (%)] is changed, an indicator frame Set detection areas for objects whose removal you want to representing the area that can be obstructed is displayed detect. for 1 second in the center of the image display area. This allows you to check the change ratio of the camera tampering detection area, which occupies the entire image display area, while specifying the [Change Ratio...
  • Page 91: Log Viewer

    Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer 1 [Download] 8 [Copy] Download log files from this camera or SD memory Copy to the clipboard logs that you have selected on cards.
  • Page 92: Downloading Log Files

    Downloading Log Files A d [Date & Time] Set the date and time of the log you want to show using the filter function. When Log Viewer is launched, the latest log files will be Select the [Specify start date & time] or [Specify end downloaded and displayed automatically.
  • Page 93 Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. You can save the displayed log to a file and view previously saved log files. How to Save Click [Save to local file] and save using the [Save As] dialog box.
  • Page 95: Chapter 7 Admin Viewer/Vb Viewer

    Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
  • Page 96: Overview Of Viewer

    Overview of Viewer The camera comes loaded with a viewer. Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-M700/600 Viewer Admin Viewer VB Viewer VB Viewer:...
  • Page 97 Overview of Viewer Users must have the image distribution authority to Important display images using the VB Viewer. To operate the camera using the VB Viewer, users must also have • At any time, the [Administrator] can launch the Admin Viewer camera control authority.
  • Page 98: Launching The Viewer

    First, access the top page of the camera. Important • The Canon Inc. Certificate must be registered on a PC that is using the Admin Viewer. Refer to “Certificate Registration” in “Chapter 4 Top Page of the Camera” (P. 4-4) to register the certificate included in the Setup CD-ROM.
  • Page 99: How To Operate The Viewer

    How to Operate the Viewer Display Screens of Admin Viewer 7 [Audio Reception] button Audio from the camera is received and output. The following gives an overview of the functions of 8 Control Privilege Status Indicator buttons, boxes and other screen elements displayed in Whether or not the current client has camera control the Admin Viewer.
  • Page 100: Vb Viewer

    Obtaining Camera Control Privileges S g Event Display Panel This panel is displayed upon clicking the [Event Display] button. The camera cannot be controlled by multiple users The panel shows the input status of external devices simultaneously. Only the user with the control privileges and the status of image and volume detection by can control the camera.
  • Page 101: Controlling The Camera

    How to Operate the Viewer Setting Video and Audio Control privileges assigned The control privilege status indicator is shown in blue. The [Obtain/release Camera Control] button in the VB Viewer is blue in the center. The [Obtain/release Camera Control] button in the Admin Viewer is yellow green in the center.
  • Page 102 Displaying in Full Screen Mode Getting a Snapshot You can show images over the entire display. Clicking this Captures a still image from live images and displays it in a button will open a new window to show video in the full new window.
  • Page 103: Displaying Information

    • The first time the volume panel is launched, a message to install the Note add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser. Install the add-on. For details on the above messages, see “List of Viewer...
  • Page 104: Performing Operations And Settings As The Administrator

    Performing Operations and Settings as the Administrator The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Image (Viewer Adjusting the Preview Frame Size PTZ) Drag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be You can use the Viewer PTZ panel to magnify part of the shown in the image display area.
  • Page 105: Opening/Closing Control Items

    Performing Operations and Settings as the Administrator Moving the Preview Frame Note • After changing the preview frame, the image display area will You can move the preview frame to the desired position. continue to display the cropped image corresponding to the preview frame even after the Viewer PTZ panel is closed.
  • Page 106: Setting The Focus

    Setting the Exposure 2 Adjusting the Smart Shade Control When smart shade control is [On], set one of the 7 levels from [1] (weak) to [7] (strong). You can set various options relating to exposure operation. Example: If the background is bright and the subject is hard to see, this function brightens dark areas to make the subject clearer.
  • Page 107: Setting White Balance

    Performing Operations and Settings as the Administrator Setting White Balance [Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a Select [Auto], [Light Source], or [Lock] for white balance. capture environment where there are notable brightness differences within the screen.
  • Page 108: Setting The Night Mode

    Operating the External Device Output Example of Setting Method: Irradiate a white subject (white paper, etc.) using the light source and capture the subject over the entire You can operate the external device output and display screen. In this condition, select [One-shot WB]. the current output status using an icon.
  • Page 109 Performing Operations and Settings as the Administrator 2 [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed. When the detection settings configured in intelligent functions (Moving Object Detection, Abandoned Object Detection, Removed Object Detection or Camera Tampering Detection) enter Detected mode, the corresponding icon will turn green (P.
  • Page 111: Chapter 8 Appendix

    Chapter Appendix ❏ SD Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Settings ❏ List of Factory Default Settings ❏ Index...
  • Page 112: Sd Memory Card Access

    (factory default setting: root) Password: Administrator password (factory default setting: camera) SD Memory Card Directory Configuration The SD memory card is mounted as the directory name “CANON” under “/mnt/card” in the camera's internal memory. Subdirectories are created as follows. Camera IP address/mnt/card/CANON /UPLOAD /00/000.JPG...
  • Page 113 Log Files Log files are saved in “Camera's IP address/mnt/card/CANON/LOG” with the file names “MSG” and “MSG.1” to “MSG.5”. “MSG” is the latest log. Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way to view and download log files.
  • Page 114: Modifiers

    Camera name Setting for [Camera Name (alphanumeric characters)] Pan position Tilt position Zoom position Camera server VB-M700F / VB-M600D / VB-M600VE Year of capture time 2001 – 2031 Month of capture time 01 – 12 Day of capture time 01 – 31 Day of week of capture time 0 –...
  • Page 115 Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 5-14) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 5-15) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
  • Page 116: Troubleshooting

    Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
  • Page 117 Troubleshooting Problem Countermeasures The image disappears from the Viewer PTZ • The time that the image will be displayed in the Viewer PTZ panel is the time panel. configured in [Maximum Connection Time (sec.)] under [Image Server] in the Settings page.
  • Page 118: List Of Log Messages

    List of Log Messages Log Messages on the Camera Log messages are classified into the following 5 types. Category Level Code Fault level alert Error Hardware-level failure (System operations will stop) crit Error Software-level failure (Task operations will stop) Error Operational error (Operations will continue) warning Warning...
  • Page 119 List of Log Messages W101 Invalid user name [notice] Description user <User name> not found (W101) Meaning The camera was accessed by an unauthorized user. W102 Invalid password [notice] Description user <User name> password mismatch (W102) Meaning The password is invalid W111 Invalid host [notice] Description host <IP Address>...
  • Page 120 A042 Number of uploads (HTTP) [notice] Description uploader http: normal=%1 test=%2 (A042) Number of normal uploads. Number of test uploads. Meaning Shows the number of uploads executed. A120 Resolution of upload destination name failed [notice] Description uploader cannot resolve the server name (A120) Meaning The name of the upload destination could not be resolved.
  • Page 121 List of Log Messages A272 Upload communication buffer overflowed [warning] Description ftp/http queue is full (A272) Meaning Upload data overflowed from the communication buffer. Countermeasure Make adjustments to reduce the number of event occurrences. Also adjust the image quality, image size and frame rate for upload.
  • Page 122 B012 Audio client closed [info] Description [%1] %2 closed n= %3 (B012) Client type (send | recv) Client host IP address Total number of clients Meaning An audio client was disconnected. B101 Error request received [notice] Description %1 unusual request [%2] (B101) Client host IP address Error type (400 | 404 | ...) Meaning...
  • Page 123 List of Log Messages B203 Audio message send error [info] Description audio message send error %1 [%2] (B203) Message type Error number Meaning The audio message could not be sent. B204 Audio message reception failure [info] Description audio message recv error [%1:%2] (B204) Error notification number Cause of error Meaning...
  • Page 124 Application (video-related) messages V001 Starting and shutdown of video server [info] Description %1 video (V001) Starting or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting intelligent. (V020) Meaning Intelligent service was started. V020 Shutting down intelligence service [info] Description shutdown intelligent.
  • Page 125 List of Log Messages V401 Video input command error [crit] Description video %1 command error - %2 (%3) (V401) Video number Process description Error details Meaning The video input function was stopped because a video input command could not be processed. Countermeasure If the problem persists after rebooting, the camera is faulty.
  • Page 126 HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143) Meaning An unknown user was specified in user authentication. H144 Password specification error [notice] Description (http_auth.c.XXX) password doesn't match for %1 %2, IP:%3 (H144) URL XSS vulnerability countermeasure implementation (process equivalent to ftpd) User Name IP address Meaning...
  • Page 127 List of Log Messages S012 External device service started [info] Description starting extio (S012) Meaning The external device input/output service was started. S013 External device service shut down [info] Description shutdown extio (S013) Meaning The external device input/output service was shut down. S014 Timer service started [info] Description starting timer (S014)
  • Page 128 S310 Working error in event service [err] Description cannot work event [%1] [%2] [%3] (S310) Error number Cause of error Error information Meaning An error occurred while the event service was running. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S311 Working error in external input/output service [err] Description cannot work extio [%1] [%2] [%3] (S311)
  • Page 129 List of Log Messages S412 Timer service initialization error [crit] Description timer initialization error [%1] [%2] (S412) Error number Cause of error Meaning An error occurred in the initialization of the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S413 Timer service runtime error [crit] Description timer working error [%1] (S413)
  • Page 130: List Of Viewer Messages

    The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the PC. Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the [Audio] Receiver.
  • Page 131: Restore Settings

    Restore Settings Since this camera supports various functions, it is recommended that you write down the settings for respective functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see P.
  • Page 132 “VB Initial Setting Tool” installed in your PC to set an IP address appropriate for the environment in which the camera is used (See “Performing Initial Settings for the Camera” (P. 2-5)). VB-M700F Reset Switch VB-M600D Reset Switch...
  • Page 133 Host Name Host Name Registration with DDNS Disable • SNMP SNMP Disable Community Name public Administrator Contact Information Administration Function Name VB-M700F VB-M700 VB-M600D VB-M600VE VB-M600 Installation Location • Current Date and Time • Setting Setting Method Set manually NTP Server...
  • Page 134 • Day/Night Mode Manual Switching Brightness Standard Response (sec.) • Installation Conditions VB-M700F LED Setting Turn On • External Input Device 1 Device Name (alphanumeric characters) • External Input Device 2 Device Name (alphanumeric characters) • External Output Device 1 Device Name (alphanumeric characters) •...
  • Page 135: List Of Factory Default Settings

    List of Factory Default Settings Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • General Upload Upload Upload Disabled • HTTP Upload Notification Notification Only with HTTP User Name Password Proxy Server Proxy Port Proxy User Name Proxy Password Parameter (query string) •...
  • Page 136 Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • Image Server Maximum Number of Clients Maximum Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.) • Audio Server Audio Transmission from the Camera Disable Input Volume Voice Activity Detection Disable Audio Reception from the Viewer Disable...
  • Page 137 List of Factory Default Settings Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • External Device Input 2 ON/OFF Input Inversion Disable ON Event Operation Disable OFF Event Operation Disable Upload Disable E-mail Notification Disable Audio Playback at ON Event Disable Audio Playback at OFF Event Disable...
  • Page 138 Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • Authorized User Account User Name Password User List • User Authority Authorized User Privileged Camera Control Checked Camera Control Checked Image Distribution Checked Audio Distribution Checked Guest User Camera Control Checked Image Distribution Checked Audio Distribution...
  • Page 139 List of Factory Default Settings Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • IPsec IPsec Auto Key Exchange • Auto Key Exchange Settings IPsec SA Encryption Algorithm AES->3DES IPsec SA Authentication Algorithm HMAC_SHA1_96 IPsec SA Validity Period (min) ISAKMP SA Encryption Algorithm AES->3DES ISAKMP SA Authentication Algorithm SHA1...
  • Page 140 Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • IPsec Set 2 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Sender IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre-Shared Key...
  • Page 141 List of Factory Default Settings Setting 1 Setting 2 Item Setting (year/month/day) (year/month/day) • IPsec Set 4 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Sender IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length...
  • Page 142: Index

    Index Detection Criteria ......5-19, 6-11, 6-13 Detection Type ..........6-7 Abandoned Object Detection ......6-13 Device Name ..........5-11 Access Control ..........5-22 DHCP ............2-5, 5-5 Admin Tools ............6-2 Digest Authentication ........5-18 Admin Viewer ........... 7-5, 7-10 Display Screen Size ..........
  • Page 143 Index Message Error Message .......... 8-20 Image Management Information ..... 5-29 Information Message ........ 8-20 Image Saving ..........5-30 Warning Message ........8-20 Image Server ........... 5-17 Metering Mode ......... 5-9, 7-12 Image Size ............5-12 Modifiers ............8-4 Information Field ........7-5, 7-6 Mount ..............
  • Page 144 Self-Signed Certificate ........5-27 Server .............. 5-17 Zoom ..............3-7 Setting Menu ............. 5-2 Setup CD-ROM ..........viii Shutter Speed .......... 5-9, 7-13 Slow Shutter ............5-9 Smart Shade Control ......5-10, 7-11 Snapshot ............7-8 SNMP ..............5-7 Sound Clip Upload .......... 5-21 SSL/TLS ............
  • Page 145 One Canon Plaza Lake Success, NY 11042-1198 USA 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET, United Kingdom • If you have any questions, call the CANON U.S.A. Information Center toll-free at CANON FRANCE SAS 1-800-828-4040 (U.S.A. only) 17, quai du Président Paul Doumer, 92414 Courbevoie, CANON CANADA INC.

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