What should you do if ?
Problems
No coffee is
coming out of the
flow head
The coffee only
comes out in drips
Your espresso has
an unpleasant taste
You cannot froth
the milk
The coffee is not
hot enough
Only some of the cof-
fee has been brewed
The grinder is
making an abnormal
noise
You cannot replace
the trays and/or the
grounds tray is
wedged in the
machine
Troubleshooting
Possible causes
Problem with the water tank
•
Trays incorrectly positioned
•
Unsuitable grind setting
•
Your coffee is stale or too acidic
•
Your water contains chlorine
•
The nozzle is blocked or clogged up
•
with limescale
The container is unsuitable
•
You are not using the right milk
•
Insufficient preheating time
•
The cups are cold
•
Coffee bean compartment empty :
•
the cycle has been interrupted
Coffee bean compartment empty
•
A foreign body has found its way
•
into the grinder
The trays were removed before the
•
completion of a cycle
Solutions
Check that the tank is correctly
•
positioned
Fill the tank with water
•
Check the position of the trays
•
Change the setting to a coarser
•
grind
•
Try a different batch of coffee
Use filtered or bottled water
•
Clean the nozzle (p.59) and/or
•
descale your appliance (p.61)
Use a tall, narrow container
•
(e.g. small jug)
Use cold whole or semi-skimmed
•
milk
The
*
indicator must be continuously
•
on and not flashing
Preheat them using the hot water
•
nozzle (p.57)
Fill the coffee bean compartment
•
Fill the compartment
•
Take the appliance to an approved
•
repair service
1) Remove the drip tray and the
grounds drawer. Gently lift out the
grounds tray
2) Put the drip tray and the grounds drawer
(minus the grounds tray) back in the
appliance and wait
3) Now put the grounds tray back
63
Need help?
Do you have a question about the ROBOT CAFE and is the answer not in the manual?