Pagescope Web Connection - Konica Minolta bizhub 181 User Manual

Troubleshooting
Problem
Transmission is pos-
sible, but the image
cannot be outputted
at the recipient's ter-
minal or computer.

PageScope Web Connection

Problem
A connection to Pag-
eScope Web Con-
nection cannot be
established.
The text in the win-
dow is disorganized.
"·" appears in the
window.
NC-503
Cause
The recipient's terminal is
not able to handle the sent
image.
The document was sent
with no text inserted.
Cause
The IP address for the de-
vice is not specified cor-
rectly.
The URL setting in the Web
browser is incorrect.
The settings in the Web
browser are incorrect.
If proxy settings are speci-
fied with the browser and
the IP address of this copi-
er cannot be recognized by
the proxy server, the Page-
Scope Web Connection
window cannot be dis-
played.
The LAN cable is damaged.
The browser is too small.
An appropriate font size is
not selected.
Depending on the browser,
this character may appear.
Remedy
Change the size, resolution
and compression encoding
method so that they are
supported by the recipi-
ent's terminal, and then try
sending the data again.
With some e-mail applica-
tions, if an e-mail message
is received containing no
text and only an attached
file, it may not be possible
to open the attached file.
Therefore, text should be
inserted into the document
that is sent.
Remedy
Specify the IP address.
In the "Address" box, type
the IP address of the spec-
ified device.
Even though the device
can be accessed, certain
settings must be specified
according to the network
configuration in order to
establish a connection. For
details, contact your net-
work administrator.
Use the proxy settings in
the browser to add the IP
address of this copier to
the list of exceptions that
the proxy server will not
use.
Replace the LAN cable.
Increase the size of the
browser.
Specify an appropriate font
size for the computer and
in the browser.
—
9
Page refer-
ence
p. 6-10
p. 6-19
p. 4-25
Page refer-
ence
p. 4-7
p. 8-4
—
—
—
—
—
9-3