manager in your group has just completed a call and could
possibly assist the incoming caller. You consult briefly with the
incoming caller and then transfer the call to the manager.
Configuring Speed Dial Numbers
Similar to the Cisco IP Phone 7960, you can configure speed
dial numbers on the 7914 Expansion Module. Before you can
configure speed dial numbers, contact your system
administrator to find out:
• the URL to your Cisco IP Phone User Options Web page
• your Cisco IP Phone User Options Web page user name and
After you have this information, you can configure your speed
To configure speed dial numbers, follow these steps.
Use your Web browser to access the URL provided by
your system administrator.
The Cisco IP Phone User Options logon page appears.
Enter your user ID and your password and click
The User Options Menu page appears.
From the Select a device or device profile to configure
drop-down list box, select your Cisco IP Phone 7960.
The User Options Menu page redisplays with a list of
Click Add/Update your Speed Dials.
The Add/Update Your Speed Dials page appears, with
sections for Speed Dial Settings on your Base Phone,
and Speed Dial Settings for Line Extension Module 1
and Line Extension Module 2 (if you have two