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Cisco CP-7914 - 7914 - Key Expansion Module Quick Start Manual

Ip phone expansion module
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Cisco IP Phone 7914
Expansion Module
1
Introduction to the Cisco IP Phone 7914 Expansion
Module
2
Installing the 7914 Expansion Module
3
Features
4
How to Use the 7914 Expansion Module
5
Troubleshooting
6
Technical Specifications
7
For More Information
8
Obtaining Technical Assistance
Quick Start Guide

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  Summary of Contents for Cisco CP-7914 - 7914 - Key Expansion Module

  • Page 1 Quick Start Guide Cisco IP Phone 7914 Expansion Module Introduction to the Cisco IP Phone 7914 Expansion Module Installing the 7914 Expansion Module Features How to Use the 7914 Expansion Module Troubleshooting Technical Specifications For More Information Obtaining Technical Assistance...
  • Page 2: Installing The

    Introduction to the Cisco IP Phone 7914 Expansion Module The Cisco IP Phone 7914 Expansion Module attaches to your Cisco IP Phone 7960, adding 14 line appearances and/or speed dial numbers to your phone. You can attach one or two Expansion Modules to your IP Phone.
  • Page 3: Before You Begin

    • Safety Notices Package List Make sure that you have received all of the following parts in your package: • One Cisco IP Phone 7914 Expansion Module • One RS 232 cable • One Quick Start Guide • One Warranty Card...
  • Page 4: Additional Equipment

    • Power supply unit — depending on how many Expansion Modules you are installing and how your Cisco IP Phone 7960 is powered, you will require power supply unit(s) as follows: Power over the Ethernet to With one or two Expansion...
  • Page 5 Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
  • Page 6: Installing The 7914 Expansion Module

    To install the 7914 Expansion Module, you need to perform the following steps. 1. Remove the Footstand from the Cisco IP Phone 7960 2. Connect the Support Bar to the Cisco IP Phone 7960 3. Connect the 7914 Expansion Module to the Support Bar 4. Connect the RS 232 Cable 5.
  • Page 7 Unplug the handset, and headset if one is attached to Step 2 the phone. Turn the Cisco IP Phone 7960 over and lay it on a Step 3 protected flat surface to prevent it from being scratched. On the footstand, locate the two foot pins.
  • Page 8 2. Connect the Support Bar to the Cisco IP Phone 7960 To connect the support bar to the Cisco IP Phone 7960, follow these steps. Position the support bar on the back of the IP Phone so Step 1 that it fits flush with the phone.
  • Page 9 If you are installing two Expansion Modules, Note repeat Steps 2 and 3 for the second Expansion Module.
  • Page 10 Out icon Plug one end of the RS 232 cable into the jack labeled Step 1 RS 232 on the Cisco IP Phone 7960. Plug the other end of the RS 232 cable into the RS 232 Step 2 jack with the “in” icon underneath on the 7914 Expansion Module.
  • Page 11: Connect The Power Supply

    To connect the power supply, follow these steps. Depending on how your Cisco IP Phone 7960 is Step 1 powered, perform one of the following actions: • If your Cisco IP Phone 7960 is powered over the Ethernet and: you have one Expansion Module—connect the –...
  • Page 12 Expansion Module closest to the IP Phone and plug the other end into a standard electrical power outlet in the wall. • If your Cisco IP Phone 7960 is powered with a power supply unit and: you have one Expansion Module—reconnect –...
  • Page 13 6. Connect the Footstand To connect the footstand to the support bar, follow these steps. Locate the three hooks on the footstand. Step 1 Position the hooks so that they align with the two open Step 2 slots on the support bar. There are four positions in each of the three Note sets of open slots on the support bar.
  • Page 14: Start-Up Sequence

    Start Up Sequence After the 7914 Expansion Module is installed, upon startup the lighted buttons will all light steady red. Then the LCD screen refreshes and the lighted buttons will all go off and any line appearances will be displayed in the LCD screen. You can then start using the Expansion Module.
  • Page 15: Expansion Module

    Cisco IP Phone 7960. Lighted Buttons—14 buttons. Each button corresponds to one line (just like on the Cisco IP Phone 7960). The lights beneath each button indicate the state of the corresponding line as follows:...
  • Page 16: Configuring Speed Dial Numbers

    7914 Expansion Module. Before you can configure speed dial numbers, contact your system administrator to find out: • the URL to your Cisco IP Phone User Options Web page • your Cisco IP Phone User Options Web page user name and password After you have this information, you can configure your speed dial numbers.
  • Page 17 After you configure all your speed dial numbers, click Step 9 Update. The LCD screen on the Cisco IP Phone 7960 flashes for an instant and redisplays. The lighted buttons on the Expansion Module(s) go dark and then shine steady red.
  • Page 18: Adjusting The Contrast

    Adjusting the Contrast Similar to the Cisco IP Phone 7960, you can adjust the contrast on the 7914 Expansion Module. To adjust the contrast, follow these steps. On the Cisco IP Phone 7960, press the Settings button. Step 1 Select Contrast, and press the Select softkey.
  • Page 19: Technical Specifications

    If you are experiencing other difficulties, contact your system administrator. Technical Specifications This section provides the physical and operating environment specifications for the Cisco IP Phone 7914 Expansion Module, as well as the regulatory compliance information. Physical and Operating Environment Specifications...
  • Page 20: Cable Specifications

    Cable Specifications • 2 RJ-11 jacks with 6 pin connectors for the RS 232 cable connections • 48-volt power connector. The diameter of the center pin in the Expansion Module power jack (Switchcraft 712A) is .1" (2.5 mm). The center pin is positive (+) voltage. The miniature power plug required to mate with the power jack on the Expansion Module is a Switchcraft 760 or equivalent.
  • Page 21: Related Documentation

    Obtaining Documentation These sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com Translated documentation is available at this URL: http://www.cisco.com/public/countries_languages.shtml...
  • Page 22: Documentation Cd-Rom

    800 553-NETS (6387). Documentation Feedback You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the “Leave Feedback” section at the bottom of the page. You can e-mail your comments to bug-doc@cisco.com.
  • Page 23: Technical Assistance Center

    Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
  • Page 24 Cisco TAC Web Site You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software.
  • Page 25: Cisco Tac Escalation Center

    2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml...
  • Page 28 Copyright © 2003 Cisco Systems, Inc. All rights reserved. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Breakthrough, iQ FastTrack, the iQ logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.;...

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Cp-7914