Welcome to ACN This guide outlines the straightforward steps to install your Linksys PAP2T Phone Adapter so you can start using your Digital Phone Service. To learn the full benefits of the Digital Phone Service and understand how to use all of your new, exciting features, visit http://membercentre.acnpacific.co.nz where you can:...
What’s Inside? Linksys PAP2T Quick Start Guide Equipment Set-up Troubleshooting Dead-On-Arrival (DOA) and Early Life Failure (ELF) Warranty Conditions Warranty Claims Digital Phone Service - Important User Information The ACN Digital Phone Service Availability of the ACN Digital Phone Service...
Equipment Set-up The Linksys PAP2T from ACN has been set-up to Plug-and-Play. All that you need to do now is to follow the instructions below. Please do not use the included CD unless advised otherwise by ACN. Step 1 - Check Contents First check you have everything you need in the Linksys box as below.
Troubleshooting If you have any difficulties getting your modem set-up, please refer to Frequently Asked Questions in the Broadband support section on our website at www.acnpacific.co.nz. If you are still unable to resolve the issue, please call our Customer Service Team on 0508 226 007. Dead-On-Arrival (DOA) and Early Life Failure (ELF) All of our devices are thoroughly checked by the manufacturer prior to dispatch.
Warranty Limited Warranty Subject to the conditions of this limited warranty (the “Warranty”), ACN warrants your Linksys® PAP2T (the “Product”) to be free from defects in design, materials and workmanship at the time of its original purchase by you. The Warranty is valid for a period of 12 months (“Warranty Period”) as from the original date of purchase of the Product.
Warranty Claims Should your Product fail within the Warranty Period you will need to contact ACN’s Customer Service Team on 0508 226 007 to describe the Defect and, if necessary, to obtain a Returns Merchandise Authorisation number (RMA). Please note that some of your personal settings, content and other information may be lost when your ACN Product is repaired or replaced.
Digital Phone Service - Important User Information The ACN Digital Phone Service ACN’s Pre-Paid Digital Phone Service is a Digital Voice over Internet Protocol (VoIP) service that requires a broadband Internet connection and provides the ability to make voice telephony calls to other parties connected to the New Zealand Local Public Switched Telephone Network (PSTN) and voice and video calls to other ACN Digital Phone Service customers.
Use of Service You must comply with ACN’s Acceptable Use Policy in relation to your use of the Service. The ACN Digital Phone Service is provided solely for your personal, non-commercial use. If you or any User uses the Service in a manner that violates or attempts to violate ACN’s Acceptable Use Policy, ACN has the right to terminate your Service immediately and without advance notice and you are liable for any and all use of the Service by yourself and any User.
Customer Service Our dedicated Customer Service team is available 7 days a week for all of your service needs. Email Enquiries email@example.com Chat www.acnpacific.co.nz/contact-us Customer Service 0508 226 007 Hours of Operation 10.00am - 10.00pm (NZST) Monday to Friday 12.00pm - 8.00pm (NZST) Saturdays, Sundays and Australian National Public Holidays For further information about pricing and other services available from ACN, please visit www.acnpacific.co.nz.